Plantronics USB Headset Stutters After Upgrading to 10.12.4

I've got a Plantronics USB Headset (a basic headset, http://www.plantronics.com/us/product/audio-478). I've used it on this and previous MacBooks for about three years with no problems. Today, after updating to 10.12.4, it started stuttering. It's bad enough I can't understand anything through it.


I am on an early 2015 MacBook Pro Retina, 13".


- Input and Output from the built-in audio is fine

- Output from a USB connected headphone amp is fine

- Other USB devices, like my keyboard, are fine

- I have two of these headsets, both exhibit the stuttering but both worked fine before the upgrade.

- I have reset the SMC and PRAM.

- I have changed which USB port it is plugged into including unplugging all other devices


I'm not sure what else to try at this point. Any help would be greatly appreciated.

MacBook Pro (Retina, 13-inch,Early 2015), macOS Sierra (10.12.4)

Posted on Mar 27, 2017 9:24 PM

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Plantronics USB Headset Stutters After Upgrading to 10.12.4

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