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Hello friends,
i use iphone 6, IOS 10.2.1 and there's a problem while charging always show "this accessoary my not be supported"
please help me, how can i fix this issue?? i have read some article about it in this disscusion forum, but still can't solve it. PLease help me, is it something wrong with the cable? or the phone? or the IOS?
please anyone can help me give me an answer??? 😟😢
iPhone 6, iOS 10.2.1
Hello,
If an alert says that your accessory isn't supported or certified
These alerts can appear for a few reasons: Your iOS device might have a dirty or damaged charging port, your charging accessory is defective, damaged, or non Apple-certified, or your USB charger isn't designed to charge devices.
More info here:
If your iPhone, iPad, or iPod touch won't charge - Apple Support
Hi
Have you got the new software update go to settings - general software update
Over your wifi.
That may solve your problem.
Cheers
Brian
That would make sense except I'm getting the message using the original, Apple supplied charger that came with my iPhone. So it doesn't appear to be related to using a 3rd party accessory.
You can do so by mail.
Same here plz help ..very frustrating ..
Wanna sell my iphone ..i have my cables many time ..
Hi mate
This is the exact issue I have ! Use the splitter to lightning for live broadcasts with audio feed from my mixer did you find a solution ?
I would recommend following the steps provided by the Genius Bar. We are users just like you, and don't work for Apple, so we won't know how its a hardware issue.
If you are using the original cable and your Lightning connector is clean then you need to get the cable exchanged through Apple.
If it is the phone then it is probably the Lightning connector. That would require servicing.
Read and try the suggestions already given in the thread.
Hello my phone gets the message too will it charge tho if it's off? And it will do it while it's on?
Shpendi
It looks like Apple is taking its customers as granted. I am frustrated now keeping on changing my chargers.
I’m experiencing this issue as well I bought ANOTHER Apple cord since that’s the only brand that seems to work for more than 4 months but I’m getting this message after about 2 months!!! Help Apple.
I wish that was a valid option. I’m 2.5 hours to an Apple store. They might just need to figure it out compared to me driving to an Apple store.
My dad just got an iPhone 8 Plus today and is getting this message. It's a brand new phone. Should he go back to the store and exchange it?
This accessory may not be supported
