Level 1

24 points

Cellular data not working after iOS 10.3 update

I have a very perplexing problem:
After 10.2 update, cellular data became extremely flaky. (iPhone 7, T-Mobile) In some apps it didn't work at all, in others it would work for about a 10 second window after toggling Airplane Mode. The amount of cell signal doesn't doesn't matter. Turning off LTE and using 4G doesn't help.

To fix, I tried to:

reset network settings (didn't work)
fresh restore (didn't work)
Apple ran diagnostics (phone passed, Genius Bar had no idea what to do)

So they gave me a new iPhone 7. And it worked.

But now, with the new phone, the same exact thing has happened immediately after the 10.3 update. This is not my imagination, it is a night-and-day difference immediately after the update, just like last time.

My phone isn't jailbroken, I don't use a VPN, iOS betas, just a totally standard phone. This problem doesn't seem to be widespread, so how has it happened to me twice? It's totally confounding.

MacBook Pro, Mac OS X (10.6.5)

Posted on Mar 30, 2017 9:17 PM

29 replies

Jul 30, 2017 9:02 AM in response to Usman Ali92

I'm also facing the same problem. Since i updated ios 10.3 my cellular data is not working. Every time i need to restart for working data connection

Kindly share any solutions..

Only 3 days I purchase my iphone 7

Jul 30, 2017 10:29 PM in response to wolfhomma

Update: I backed up all data to my PC using encrypted backup, following instructions found on the Internet, then completely erased my iPhone. After this, my iPhone went through the same process you deal with when you have a completely new phone. I then restored the data from the PC (additional frustration when Windows10/iTunes decided that there was no iPhone connected, which required me to uninstall iTunes and reinstall it). Fortunately, my data came back. At this point cellular function was completely lost. When someone called my phone, I heard nothing.

This required the 5th trip to the Sprint store. The associate there had a new trick, which consisted in applying yet another cellular update.

My phone now works (for the moment)...

@iLucy

Level 1

4 points

Aug 11, 2017 4:26 PM in response to wittyhandle

I have the same problem. So frustrating. Just purchased a brand new iPhone 7 and Bluetooth and wifi button are greyed out. Not just that, the phone lags at times. When I go to settings, the page will turn completely blank and will not display anything. I have to click back to the home page and then go to settings multiple times before anything appears. For such an expensive product, things like this should not be occurring. Very disappointed in Apple!

zack954

Level 1

9 points

Jan 8, 2018 4:03 PM in response to wittyhandle

Had exactly the same problem on my sons iPad which for some reason was not working on cel data.

Read all the forums and tips, nothing worked. Called T mobile they couldn’t help.

Then had a problem on my Mac, the date and time zone were wrong and it would not connect to WiFi. Manually disconnected the auto time update and then turned it back on and it is now fine.

Applied this logic to the iPad, turned off the date and time and then toggled it back on. Been working now for a week.

Warrr

Level 1

4 points

Mar 31, 2017 5:26 PM in response to wittyhandle

I updated to 10.3 and have unlimited data with Verizon and my data stop

Apr 1, 2017 11:27 AM in response to wittyhandle

Have you figured out anything it took 5 minutes just load this page then any the 5 to reply. Text calls and everything works except apps that use data?

Warrr

Level 1

4 points

Apr 1, 2017 7:09 PM in response to wittyhandle

No did everything apple and Verizon said and still nothing

Apr 10, 2017 4:22 AM in response to Usman Ali92

Same issue for me as well on Iphone plus

Apr 20, 2017 3:54 AM in response to Usman Ali92

I too am facing the same problem! Did you get any fix?

Fahad MJ

Level 1

4 points

Apr 28, 2017 7:29 AM in response to bhavesh.joshi

Same problem with my iPad is became 3g only

How i can solve this issue?

Logan_h

Level 1

9 points

May 25, 2017 12:52 PM in response to wittyhandle

Glad to know I'm not the only one, haven't been able to find a permanent fix.

Jul 1, 2017 7:36 AM in response to wittyhandle

What is a nuclear option?

Sar57

Level 1

4 points

Jul 12, 2017 5:30 AM in response to wolfhomma

See my response, below. I found a resolution. I hope it helps you, too!

Aug 11, 2017 8:01 PM in response to Usman Ali92

Me the same. Why i have to restart or activate the airplane mode then turn it off first in the morning, so it's work again after i update iOs ?

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Cellular data not working after iOS 10.3 update