Home Button unresponsive after 10.3 Update

Hi,


After updating my iphone 7 Plus 128 GB to iOS 10.3, my home button has become unresponsive.

When in an app, it sometimes takes more than one press of the home button to return back to the home screen.

On the failed press, I feel the haptic feedback so this means that the phone is registering the press, it's just not minimizing the app for some reason.


I have tried to reset the iPhone and also tried a full restore.

This only started after the update to 10.3.


Is anyone else experiencing this?

It is extremely frustrating.

iPhone 7 Plus, iOS 10.3

Posted on Mar 31, 2017 12:02 AM

Reply
174 replies

Apr 1, 2017 12:11 PM in response to Gubbles

Try to calibrate your home button following these steps:


1. Launch any app such as Stocks, Weather, etc. that comes pre-installed with your iPhone or iPad.

2. Press and hold the Power (Sleep/Wake)button until you “slide to power off” slider appears on the screen.

3. Release the power button and now press and hold the Home button until the “slide to power off” slider goes away.


Hope that helps.

Apr 1, 2017 3:22 PM in response to Gubbles

Hi I'm also experiencing it. On more than one device. It is not a hardware issue as I've turned on assistive touch and it doesn't register the first press on the home button but only after the second. It's also happening to other family members phones. How do we get Apple to fix this. It really is frustrating. They need to fix this bug asap.

Apr 8, 2017 4:17 AM in response to Gubbles

Take a look here: https://www.itipbox.com/fix-iphone-home-button-not-working/


I tried option 1 and it worked:

Recalibrate the Home button

If it is the iOS 10.3 software glitch that caused laggy Home button, the first thing you can try is recalibrating the iPhone Home button. Open any pre-installed app (like Weather, Wallet, etc.) and then follow these steps:

  • Press and hold Sleep/Wake button until you see the “slide to power off”.
  • Let go the Sleep/Wake button and hold Home button only until the slider goes away.

This kills the app and you’ll find that the Home button works better than before.

Apr 22, 2017 10:20 AM in response to Gubbles

Hi there

I'm not sure if your problem has been solved yet but I was experiencing the same issue after updating to iOS 10.3.1 just yesterday: I suddenly needed to press the Home button twice to leave an app and return to Home screen whereas before I only needed to press Home button once.

I have found a solution at a website called "itipbox" or something like that and it has worked for both my iPhone 6S as well as my older iPad Air. I have copied the text and will paste below:


1. Recalibrate the Home button

If it is the iOS 10.3 software glitch that caused laggy Home button, the first thing you can try is recalibrating the iPhone Home button. Open any pre-installed app (like Weather, Wallet, etc.) and then follow these steps:

  • Press and hold Sleep/Wake button until you see the “slide to power off”.
  • Let go the Sleep/Wake button and hold Home button only until the slider goes away.

This kills the app and you’ll find that the Home button works better than before.

This has worked for me and I hope it will for others too. Good luck

Apr 4, 2017 3:39 AM in response to Nickvrooyen

Tried recalibrating, hard reset etc as well after 10.3.1 to no avail. I've also noticed that 50% of the time the problem also affects touch ID. IE. When i push the home button to unlock, the screen wakes and i get haptic feedback - but i have to press a second time to unlock the phone.


How do we get through to apple - it seems to be affecting a small number of us.

Apr 5, 2017 12:26 PM in response to Gubbles

I had this problem on my iPhone 6 when I updated to iOS 10.3.

The home button did not respond upon pressing it to exit an app and return to the home screen. The device did not respond the first time, but did when pressed a second time.

If I open an app and immediately try to return to the home screen, the home button responds as expected.

If I open an app and do not actually use the app, (that is, I just leave it open) and try to go to the home screen, the home button responds as expected.

I’ve found that the only time the home button does not take me back to the home screen after a single click and requires two clicks to do so is when I’ve actually used the app I was in, (that is, I’ve navigated within the app - switching tabs, scrolling, typing and tapping things).


I tried a clean restore to iOS 10.3, using the .ipsw file, via iTunes, to no avail.

This really got to me so I DM'd @AppleSupport on Twitter. They did a hardware diagnostic to rule out any problems with my home button. They said the overall health of my phone looks good. They suggested enabling the Rest Finger to Unlock setting in the Accessibility settings. That didn't fix the problem either.

In the end, they suggested I visit an Apple Store near me. I live in South Africa - we don't have an official Apple Store yet, but we do have an 'iStore', (they're the closest thing we'll get for now). They suggested I take my device there.


Now, knowing that there isn't anything actually wrong with my home button or device for that matter, (this problem wasn't present on 10.2.1) I decided, whatever. I'm just going to restore to iOS 10.2.1 since it's still being signed, instead of wasting time going there.

Lo and behold, a clean restore to iOS 10.2.1 with the ipsw file via iTunes has 'fixed' the issue. The home button now takes me out of an app and back to the home screen with one press, as it always had, and is supposed to.


Of course, this absolutely isn't a permanent fix, as Apple's going to stop signing 10.2.1 any day now.

I spoke to someone else with this problem and apparently Apple Support had suggested to them that it may yet be a hardware problem that was just "exposed" by the update.

Honestly, since it was fine on iOS 10.2.1, maybe this can be sorted out on the software side.

I'm really hoping they take note of this and maybe try to fix it? I'm not sure.

Since then I’ve updated to iOS 10.3 yet again (because I was concerned about not having the security updates on 10.2.1) and the issue is present once again. Contemplating going back to 10.2.1 *again*, just to solve this problem until Apple fixes it. It's really annoying.

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Home Button unresponsive after 10.3 Update

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