Apple TV turns on randomly after tvOS 10.2 update?

Diana.McCall wrote:

You can use the feedback link to let Apple know that this is a problem for you.

I did it...

Meanwhile, from NAS settings, I disabled multimedia streaming to AppleTV.

but Apple TV still turns on... 😢

Hi. See this link: Apple TV switching itself on. I think it's related to Android devices detecting Apple TV over Bluetooth and trying to connect somehow. They're doing it wrong, and that triggers the message. Have you any Android devices that might do this? Can you turn off Bluetooth on them and see if it helps?

Hi cupertino_alert. I've found that an attempt to connect to Apple TV on port 5000 (UPnP) turns the device on. This is clearly incorrect and you should report it to Apple at this link https://www.apple.com/feedback/appletv.html. It's probably caused by a media player or server running on your network, and scanning for resources. So you might be able to stop if it you can find the device or program/app and make it stop.

I've found that one cause of these symptoms is an Android device running the Plex app. It performs a WiFi scan for AirPlay devices when opened, and when connected to or removed from power. This scan turns Apple TV on. Plex doesn't implement the current AirPlay protocol, so it triggers the Device Requirements message on the TV screen. The AirPlay scan can be disabled in the Plex System settings.

If there are no Android devices on your WiFi, you might look for Plex running on other devices, including computers.

I agree. tvOS 10.2 made Require Device Verification compulsory for AirPlay. This changes the protocol and has affected some 3rd party AirPlay implementations, including Plex on Android and Beamer on Macs. Please check the settings on your Plex programs and make sure the AirPlay scan is disabled. Alternatively, you can follow the recommendation on the Beamer website, which is to revert tvOS.

Please check the settings on your Plex programs and make sure they do not implement some sort of internal scan for AirPlay devices. If you can confirm they are not doing it, then you need to look for another program, running on some device on the network, that implements a 3rd party version of AirPlay. Is your Mac running Beamer, AirParrot, etc.?

As I said, there is a device on your network running a program that is trying to connect to Apple TV using an outdated AirPlay protocol. And it appears to be doing it automatically, in the background. You just need to find that program and disable the AirPlay feature. Good luck.

This is a serious problem with Apple TV.

We have re-booted, disconnected power and reconnected, and closed all open apps.

Not only does Apple TV turn on by itself and power on the TV all day and night, if we are watching a conventional TV channel with a live sporting event or TV show, it switches from the TV channel to the Apple TV home screen.

At this time, the only solution seems to be disconnecting power from Apple TV until we want to use it.

Have you figured out which setting it is in the Plex settings to turn this off by chance? This has been driving me nuts for the past 2 weeks. Glad I finally found someone who had an idea of where to start for it. I'll plug my phone in at nights and it'll turn on every tv in my house.

I have same issue too.

I am investigating the cause applications or services, but I can not find it yet.

However, I noticed that Apple TV will restart when the network is reconnected.

On the Wifi access point, it seems that problems do not occur by making the following settings.

- Auto Channel Select. (In Japan, W53, W56 channels are required to be selected automatically.)

- Eco mode (A function that reduces the performance of the access point at a specified time.)

Please try it in your environment and share the results.

Thanks.

Hi Von_Neumann. A couple of causes have been identified. One is Stremio on a computer. The other is the Media Server on certain NAS devices. These use a program called Twonky, that scans the network for potential receivers. The way these programs scan the network now causes Apple TV to wake up.

Hi, Diana.

Thanks for your tips.

I confirmed that this problem would be a problem by restarting the twonky server.

I think the sharing process of the media receiver is related, but I have not found a way to avoid it yet.

I will investigate further.

Thanks.