Apple TV (4th gen.) won't turn off; light stays on

I have the same problem.

If I do a normal shut down of ATV from the menu, it will go off.

I shut off my TV.

5 minutes later, ATV powers itself back on and in the process turns my TV back on. TV comes on/switches HDMI ports when it senses a signal.

Only way I've found to fix this is to disconnect the HDMI or Power Cable from ATV.

Hi. There's another issue being discussed here involving Apple TV waking up unexpectedly. This is caused by devices or computers that incorrectly scan WiFi for AirPlay receivers. Do you ever see the AirPlay Device Requirements message on the TV screen unexpectedly? If so, your problem may have a similar cause.

Same issue here. I can confirm that tvOS 10.2 is the culprit. I have a few Apple TVS and the ones that haven't updated are not exhibiting the issue.

I don't know whether the light is just turning back on, or whether the until is doing something. Since technically it's always on, it's hard to tell what's going on. I've reported it to Feedback as well. Hopefully Apple fixes this bug quickly and it doesn't drag on for eons.

same here! 😕

parents called saying their ATV was staying on, and did I know why? ...performed usual checks.

...they are running tvOS 10.2

when I say ON: the LED is on but there is no picture to screen.

requesting SLEEP turns TV and ATV off (briefly) but then the white LED comes back on with NO image to screen.

I wasn't suffering from this issue with mine, but then I was running 10.1.1

pressed update and like them I now have an AppleTV with insomnia! 😮

...10.2.1 please! otherwise its power plug OUT until then

ordinarily I would agree Diana.McCall, however the simple fact I didn't have the issue until I applied the 10.2 upgrade

I watched the issue create in front of my eyes! 😮

the two environments in my example are wildly different, and my parents LAN is very simple.

At the time of testing they had NO mobiles on, no iPad and no Mac. Just the AppleTV and the router.

....I'll hold out for the patch, because I'll be chasing my tail otherwise 🙂

{feedback sent}

can def say on my parents LAN, not possible (as they have no other kit)

The Apple TV is not fully awake... its just light on (there is no image to screen when this is occurring)

So its not a true 'alive' in the sense.

When I select SLEEP it turns the TV and ATV off,

but the ATV immediately goes white LED back on but no picture

(IF you turn the TV back on 😉)

If you then touch the remote, the Apple TV goes straight to the home page from this white light state (as though it where temp sleeping). Its not going through the usual startup sequence from a shutdown/sleep request (Apple Logo/black/home)

all of this nonsense has occurred since the update (and not a change to either of our LANs)

Hi NEMC. The response to UPnP polls is new with tvOS 10.2. We'd have heard about it a long time ago if not. Waking up in response to AirPlay scans from Plex is old news. The Device Requirements error is new, because 10.2 has changed AirPlay and Plex hasn't caught up.

Hi havinabubble. I agree with all you say, except that Apple TV is not fully awake. It is awake, but doesn't send video because it doesn't have an HDCP connection. When you touch the remote, it wakes the TV (if necessary) and makes the connection.

Looks like the TvOS developers at Apple would no hear us?

Honestly I don't believe that the "devices scanning for airplay" are the ones creating this issue.

It is clear that the problem is 10.2 -Is there any way to downgrade?-

I am sitting at my living room now with the TV off, and after a night, the light on the AppleTV is on.

Another symptom I found is that there is no more CEC connection with the TV, in my case a samsung (Anynet+). Before 10.2 when turning off the TV = AppleTV goto sleep. When putting the AppleTV to sleep = TV off. Now, nothing of that.

Please hear us Apple!

I always understood that the control of the TV was via HDMI-CEC, when enabled on both TV and Apple TV. After all, you never trained the Siri remote to know the TV power command, which differs for all makes and even between models of the same make. So, I think the only IR commands sent by the Siri remote are the volume commands, when enabled. My Siri remote controls both TV and Apple TV on and off with no IR possibility. However, I definitely agree that Apple TV 4 does respond to IR commands, apparently using the same codes as the silver remotes.