Hi there,
Someone please help.
Cannot turn off the two-factor authentication.
There is no "Turn off" selection in the Security part.
TWO-FACTOR AUTHENTICATION
On
Help please
iPhone 5s, iOS 10.3
Because I can't disable two factor despite never enabling it, and yet it's enabled on my account. And the "questions" are my security questions, something that shouldn't be enabled if you do have two factor enabled.
Sorry I should have been more clear.
Update: After a phone call though, I got two factor disabled, and reset my security questions. It might be something everyone having trouble with not being able to disable two factor has to do.
Good to hear it's resolved.
Not sure how you could have had both 2FA and security questions for the same Apple ID. It should be one or the other, but not both.
I think Apple Took it away.
That worked
Cannot turn off two-factor authentication
