Albums in Photos not showing up on iPhone

I have two Albums in Photos which are designated to be synched with my iPhone.


Within iTunes - iPhone - Photos

Sync Photos is checked.

Selected albums is selected.

Include videos is checked.

Two Albums are checked (their names are "On iPhone" and "Temp on iP".


Total photos indicated are 410.


I then press the Sync button, and iTunes appears to sync with my iPhone. But the two selected Albums do not appear in Photos on my iPhone.


Help?

iPhone 7, iOS 10.2

Posted on Apr 28, 2017 1:49 PM

Reply
72 replies

Jun 8, 2017 8:24 AM in response to léonie

I have 10.3.1 and I get the photos, so the issue is with 10.3.2. Hopefully they fix it with further iOS releases. Will not upgrade until this is fixed or if not, will consider another avenue. Having to search for a particular albums is not a good thing when you are searching for an album that I might not remember the exact date of the album (all my albums have the date of the photos (yymmdd) as the beginning of the name)

Jun 19, 2017 12:01 AM in response to Aaaaaack!

No need to use iCloud !!! (You should not have to if you don't want to)

I had the same problem, photo albums not showing on iPhone 7 (iOS 10.3.2, iTunes 12.6.1). I saw this trick somewhere and it worked for me; Marking "Selected albums", I just add another one on the selection, synchronize and then they all appeared. Ta-da ! (Until the next "update")

Jun 19, 2017 2:10 AM in response to Jay Ducharme

If I type the name of the Album (i.e,, "Family"), then that Album indeed shows up. So it could be your synced photos and folder structures are really there; you just can't see them.

Thanks for this tip - it's useful. But now I've discovered that actually only some of the photos from those albums have synced; roughly half of the photos, I suppose.


I hope this is considered a bug and it'll get fixed. I use a clock app that I need to choose photos for, and I've always chosen from albums before. If I can no longer access albums easily, that app's going to be a lot more complicated to use.

Jul 21, 2017 7:11 PM in response to Aaaaaack!

Hi, I'm not sire if your problem has already been solved. But i'd like to try and suggest a solution, just in case.


If you put in many subfolders in the source folder of your photos in itunes, it won't be able to display all of it in your phone. The images are copied to your device but the album won't appear on "photos".


Try sorting them in separate folders under the source folder itself and avoid adding subfolders. That worked for me.

Jul 22, 2017 8:37 AM in response to rob_earth

Rob_Earth


Are you running iOS 10.3.2, MacOS 12.10.5 and iTunes 12.6.2.20? Do you get all your albums? Also where are you syncing from - Photo? or an external HD?


I have all my photos in single folders without any subfolders, so should not have an issue. I am running 10.3.1 and will not update to 10.3.2 or higher until I see that the issue has been fixed by apple. I need my albums and I don’t need to hunt for them.


Thanks for the info, will keep watch on how this is going for you, hope you are able to get your albums


Mike

Jul 23, 2017 4:59 PM in response to MichaelWal

Yes, I'd updated to 12.6.2.20 before the latest sync, and the albums still don't appear on my iPhone. As I said before, that's after just one sync, and I've found that repeated syncs can yield dramatically different results. But right now at least all the photos I want seem to be on the iPhone, which is a pretty good result on the roulette wheel that is iTunes/iPhone syncing, so I'm probably not going to try again for a while. (On my iPhone the absence of albums isn't a big deal because I basically only sync favorites; on my iPad, where I sync far far more, it would be a big deal, and that's why I haven't done a photo sync to that for a while - and will continue not to do so.)

Jul 23, 2017 5:31 PM in response to MichaelWal

Oh, another thing for my experience: the albums I'm syncing aren't top-level in my Photos library on my iMac: they're both nested inside first-level folders. Léonie mentioned earlier that nested albums don't appear, although I'm not sure if mine are nested "enough" for that to be an issue. (They certainly appeared until quite recently, and are still present on my unsynced-in-a-while iPad.) Anyway, possibly top-level albums are now appearing, but second- and further level albums aren't appearing.

Jul 23, 2017 5:35 PM in response to MichaelWal

Question, when you click on “photos” in your sync window in iTunes, do you have “All Photos & Albums” clicked, I found that if I clicked “Selected Albums” and then click “All Albums” I got the photos and not the albums. So I went back to “All photos & Albums”


By the way I just synced another 220 photos in three albums, all photos are there as well as the Albums.

Jul 23, 2017 5:38 PM in response to MichaelWal

Question, when you click on “photos” in your sync window in iTunes, do you have “All Photos & Albums” clicked, I found that if I clicked “Selected Albums” and then click “All Albums” I got the photos and not the albums. So I went back to “All photos & Albums”

Just Selected Albums. There's no way any of my devices have room for all of my photos.

Aug 25, 2017 12:52 PM in response to LarryHN

I have had similar issues & have been into the Genius Bar in my local mac store to try to resolve this issue. I was told at the Genius Bar that, due to the large number of photos & videos I have, I should avoid using the iCloud sync. As a result I am left having to figure out other ways around this issue. Let's not be patronizing & unhelpful here, this is a glitch that apple need to figure out. I'm sure we're not the only ones effected by this. A far more constructive way of dealing with this issue is to pass feedback up to the apple developers that many customers want the option of using conventional storage for various reasons, some associated with apples own limitations.

Sep 1, 2017 9:47 AM in response to hervelm

My problem is that previously under Selected Albums I could see all of my albums and select only the few that I wanted to sync. Now it is only showing me Favorites, Videos, and an odd collection of very old folders. I am running the current version of iOS, iTunes, MacOS, etc. As for using iCloud Photo Library, when you have a large collection, it's not practical.

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Albums in Photos not showing up on iPhone

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