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iTunes keep asking for password on free apps?

I go to download a free app, and it keeps asking to type in my password, I have checked it on both my iPhone and computer to let me download free apps without using my password. It still keeps asking me for password. Now usually I wouldn't mind to type it in all the time though it's irritating when it's over a single FREE app every time

iPhone 7 Plus, iOS 10.3.1

Posted on Apr 29, 2017 3:24 AM

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Posted on Apr 30, 2017 1:40 PM

Good afternoon KingOfJaws,

Welcome to the Apple Support Communities!

If you are being asked to type in your iTunes Store password, there may be an issue with the account. Just to be sure, I would suggest checking the billing information for your account, signing out of the iTunes Store on your iPhone, restarting the device and signing back in.

Change or remove your Apple ID payment information

Although the resource below was created for people who have multiple Apple ID's, you would be signing out and signing back in with your current iTunes Store Apple ID.

Sign in with a different Apple ID on your iPhone, iPad, or iPod touch​

  1. Tap Settings > [your name] > iTunes & App Store. On iOS 10.2 or earlier, tap Settings > iTunes & App Store. If you see the option to Sign In, you can change your Apple ID now.
  2. Tap your Apple ID, then tap Sign Out.

    User uploaded file
  3. Go back to Settings > [your name] > iTunes & App Store. On iOS 10.2 or earlier, go back to Settings > iTunes & App Store.
  4. Tap Sign In, then enter your Apple ID and password.

    User uploaded file
Please reply to this thread if you are still having trouble downloading free apps to your iPhone after checking your account settings, signing out of your account, and signing back in.

Take care.
29 replies

Apr 2, 2018 1:08 AM in response to dalennafromcleveland

Same here. Finally got around to setting up family sharing for my (erm) family. Both kids have exactly the same settings as far as I can tell, but one allows automatic downloading of previously purchased apps and the other seems to ask for my password and the child's password. My child doesn't even know his password as I keep a note of it!


You're making it too complicated, Apple!

Apr 26, 2018 9:06 AM in response to KingOfJaws

Ha! I bet you would mind if you lived in a country where it's 100 dollars a month for "unlimited" throttled internet and therefore you don't have a contract. You're just about to get on your bike and use a navigation app which then asks you to enter your iTunes pw. So you then have to get to a wifi zone to hook up to their servers. If your router is strong enough usually you can do this without going back in the house with helmet and all the gear on. If not, then well, you get the picture... I have waited sometimes 10 minutes just to enter a password so i can ride my bike using Cyclemeter. Add em all up - those 10 minutes = 5 solid days per annum standing waiting for their server to recognise my one strength wifi signal from outside the door so i can then tell them i am the owner of a purchased app (not a free one!) and can i please now ride my fin bike???


Apple has become the most horrendously retrogressive disaster I ever bought into


Last week, I took an Apple X back to their store. Brand new. Unboxed it, set up all the apps and then upgraded to 11.3 - big mistake. Screen went haywire like it had a robot in it and was doing all sorts of crazy stuff. The Apple kid in the store said "you know, you get these faults in almost anything you buy nowadays from time to time." to which I replied that "at 1400 bucks the equivalent best of the range Bentley Continental or Lear Jet better not go haywire on me straight off the line". He wasn't interested. He was actually about to take a brand new iPhone X into the workshop to get the screen replaced until i gave him a piece of my mind.... REPLACEMENT PLEASE


Wish I could sell ALL my 7 Apple devices and just forget about it. 10-15k wasted and MANY MANY months in the last 12 years spent trying to fix/understand/workaround their untested, un-bullet-proofed sh..

iTunes keep asking for password on free apps?

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