Apple Event: May 7th at 7 am PT
hi guys,
I just purchased a 2016 macbook pro non-touch bar version from an online retailer.
How can i check if it is a refurbished model?
What are some of the other things i should check before the return period?
battery health shows 1 charge cycle.
MacBook Pro TouchBar and Touch ID, macOS Sierra (10.12.4), Non-touch bar version
Hi,
You have a one year hardware warranty from date of purchase. I doubt the issue is that it's a refurb, but if you just purchased it, something is not right. For one thing, which is really irrelevant, the 2016 Touch Bar models weren't even released until October 2016.
You also have 90 days of free phone support. Now is the time to use it to get this straightened out.
They are not Apple authorized retailers, so your Mac is not new, Was it cheaper than normal?
Do they appear on Apples Authorized Dealer list?
First, they're called "Resellers," not "Dealers." And yes, they are on the "list.
Guess I looked in the wrong place, it still doesn't sound new though.
I agree, something's not right, but the OP's call to Apple (and B&H?) should take care of the matter.
I think I was looking at the Apple Corporate Reseller list before, so it makes sense now. And a call should work.
Any update? Did you return your MBP?
how do i know if my macbook pro is refurbished
