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SET0TITAN Author

Level 1

120 points

AirPods Case not charging

I'm having a very frustrating issue, my Airpods case will not charge.

I went for my run today and pulled out my Airpods, only to find the case was on 0% and the Airpods were on 11%. This was odd because I gave them a full charge just a couple days ago. Paying it no mind I tried to squeeze some play time out of the Airpods and I put the case on the charge plugged into my computer. However when I got back from my run I found the case had not charged at all! I switched the cable out and plugged it into the wall socket instead. After 30 minutes there was still no charge on the case. I tried wiggling the cable, cleaning the charge port, but nothing.

Currently when I'm plugged into the wall I get a flashing amber/orange light on the case. I look at my phone and the little lightning bolt icon next to the case is blinking. I read you can reset the Airpods by holding the button on the back for 15 seconds, however that doesn't seem to be working, I've tried it both plugged and unplugged to the wall.

Any advice is welcome, I'm not sure what to do at this point 😟

[Re-Titled by Moderator]

Posted on May 8, 2017 7:44 AM

Top-ranking reply

julie149

Level 1

24 points

Posted on Aug 17, 2017 2:59 PM

Did you sort out the problem? I haven't used my airpods for a couple of months. I wore them the other day, until the point that they went flat. I put the airpods in the charging case and charged them (case was showing at 1% charge). The next morning my airpods were charged at 100%, but the case was showing at 1% and no charging indicator next to it. The light on the case wasn't lit. I tried another cable and left it for 10 hours (initially when I plugged it in it was showing as charging on my phone and the amber light was lit, i saw the charge creep up to 4% and then I left it Charging. After ten hours, the case was showing at 1%, and no light on the case, also no charging indicator on the phone. I am now trying a third cable and will leave it overnight. Can anyone help? Am I doing something wrong?

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49 replies

vabello

Level 1

4 points

Mar 12, 2018 12:20 PM in response to firespirits8

Likewise, I had mine plugged into a USB port on the front of my desktop PC and the case wouldn't charge. I moved it to a USB 3.1 port directly on the motherboard and it instantly started charging the case.

SET0TITAN Author

Level 1

120 points

May 8, 2017 12:11 PM in response to deggie

Deggie, very unhelpful.

I kept unplugging and plugging it in and eventually it started charging. I'll keep an eye on it, but very concerning behavior.

Luke680

Level 1

13 points

Sep 6, 2017 5:53 PM in response to julie149

Hi,

Have you found solution to your issue? I'm having the same problem :(

Thanks

Sep 16, 2018 4:04 AM in response to SET0TITAN

You need to make sure you’re charger is using the correct voltage, too high and it won’t charge. Too low like connected to a laptop and depending on the laptop it won’t charge.

Hope this helps.

deggie

Level 10

167,321 points

Dec 29, 2017 10:47 AM in response to rodrigofrommiami

Mine charges from the wall outlet with no issue at all. Perhaps you have a bad power adapter. Never had a problem with a Magic Mouse, Mr. Jobs would have killed the headphone port far earlier, no issue with iOS 10 or 11, and the CPU clocking actually makes sense if you read about it and laptop makers have been doing it for a long time.

Leeano_x

Level 1

4 points

Apr 8, 2018 4:00 PM in response to SET0TITAN

So I just encountered this problem. After taking a look inside with a flashlight I saw a bit of lint. There may just be something blocking the connection. It’s surprisingly a large hole.

If you’ve solved this problem by any other means cool. To anyone else. You’re welcome’,

Jun 15, 2018 1:33 PM in response to SET0TITAN

I was trying to charge both the case and airpods(which are new, one week old) at the same time on my Dell desktop computer I use at work, the airpods were charging fine, i tried to clean it up and all and it didn´t work, I tried changing cables and ports and it didnt work eather, then I plug them to a portable battery, and then it finally worked, seems like it got something to do with ampers.

mikelmft

Level 1

4 points

Jun 26, 2018 7:55 AM in response to SET0TITAN

In my summary opinion, I’ve been an almost exclusive Apple consumer since the IIc... Computers are still great; phones... had enough. This is my last iPhone for extensive reasons. The most absurd decision... absent headphone jack - dongle much?

Jul 11, 2018 9:37 PM in response to SET0TITAN

Hi I actually had the same problem and I just kept unplugging and plugging them back in to the wall turning the actual lightening connection each time and leavening it for about 10 minutes each time. I did this about 10 times and the last time it was on 45% so I plugged it back in and it charged fully. I think that maybe when they actually get to 0% it might find it hard to get that first bit of charge into some AirPods. I hope that this works for you and helps you out. Let me know if it does it would be interesting to know if it is an actual problem with AirPods. Th

EnryGas

Level 1

4 points

Oct 3, 2018 11:25 AM in response to SET0TITAN

This might be a different issues but I had the same symptom where *sometimes* the case won't charge.

After a few experiments I found out that the case always charges if the ear pieces are *not* in the case.

I'm guessing that the degradation of the batteries of my ear pieces has reached a point where even though they are "fully charged" the case still thinks that they could charge more and it consequently redirects the current to the ear pieces instead of charging its own battery.

Nov 4, 2018 1:35 AM in response to SET0TITAN

Hi I’ve had the same problem but when I looked at my charging port it had so much debri inside of it I cleaned it out and put it back on the charger and it charged right up with no problem try cleaning your charging case and AirPods on a regular or getting a case holder to keep debri from collecting.

mekhi224

Level 1

4 points

Dec 30, 2018 9:35 PM in response to SET0TITAN

I had the same problem as you did. I couldn’t get my air pod case to charge through my outlet or my Xbox. So I tried my HP laptop and it started to charge as soon as I plugged it in. Also, I blew in the charging input for the case, just to make sure there was no dust in there. You should try charging your case with your computer.

Jan 16, 2019 5:35 AM in response to SET0TITAN

I had the same issue. The first time I ‘fixed it’ by forgetting the device and setting it up again. This time that didn’t work so I followed others’ footsteps and got the cord that came with the AirPods. They’re charging now just fine. I’ll report back if this happens again.

Feb 7, 2019 10:26 PM in response to SET0TITAN

Mine was doing the same thing I charged my airpods the airpods would charge and not the case and the light wouldn’t turn on only when I plugged it in and when I did it was for a couple seconds then turned off so I went to Apple they saw the problem and replaced it then I got home the next day my airpods are doing the exact same thing and this is a totally different pair idk what to do because Ik it’s not my charger or my outlet

Apr 16, 2019 11:31 AM in response to SET0TITAN

This is going to sound very weird but the fix is..... plug the case into an Xbox One for 30 mins and it'll will work again for some reason. If that doesn't work plug it into as many random usb ports that would charge it and it will for SOME strange reason fix the "glitch" thats happening.

AirPods Case not charging