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cesarbm Author

Level 1

11 points

HDCP issue with Hulu app on Apple TV (4th g)

With the new Hulu upgraded app on my Apple TV, I'm unable to stream any show. I get the new UI, I'm able to navigate thru all the menus I can even watch the new product tour, but I can't simply stream any show. Every time I try, I get the spinning ball, after a couple of minutes I get a red forbidden dot on the bottom left corner of the screen and then I get a message that says:

"This content requires HDCP for playback. Either your HDMI cable isn't properly connected, or your HDMI connection doesn't support HDCP. Please reconnect the HDMI cable from your Apple TV to your HDTV and try again." Netflix, NBC, ABC and all other apps work just fine.

I restarted my Apple TV and my TV, checked all connections and nothing. I think that the problem is the new Hulu upgrade and not my hardware. Everything was just working fine with the old app. I have a 55" two year old Sony HD TV and a fourth generation Apple TV. Any ideas on now to fix it? Thanks.

Cesar

Apple TV, tvOS 10.2

Posted on May 8, 2017 5:28 PM