Text messages disappeared

All my text messages disappeared all of a sudden.


Four people have texted me since and in search I can find the text of their old messages but cannot open them but no other contacts messages.


Phone is on 10.2.1

iPhone 5, iOS 10.2.1

Posted on May 11, 2017 3:22 PM

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Posted on Jan 21, 2018 5:56 PM

I had this problem today on my iPhone 6S running iOS 11.2.2. I had left my device off overnight, on charge. When powering back on this morning my Touch ID fingerprints and all my messages were gone. A search did not refresh the messages. Turning the phone off and on again did not refresh them. After reading this thread I was inspired to try the following:


  • Turned on flight mode.
  • Closed all apps one by one by double tapping home button and swiping them up off the screen.
  • Pressed and held power button for 5 seconds, then pressed and held home button for 5 seconds.
  • Opened the Settings app to the Wallet and Apple Pay screen. I do not use Apple Pay. Double-Click Home Button was enabled, and I changed this to disabled.
  • Pressed and held power button for 5 seconds and proceeded to power the device down.
  • Powered the device back on and the messages were all back to normal, and Touch ID worked again.


I doubt that all steps were required, but it solved the issue and all of messages and touch ID are back to where they were.

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Text messages disappeared

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