iOS 10.3.2 update drains battery

Thanks Idris, I get all that. Of course I do. And appreciate your efforts and expertise.

But I have to admit, I still find that response -- "it's just a small number" -- worse than frustrating. I think it actually discourages people to do exactly what you've tried to recommend -- and rightly so -- which is to get them to take the groundswell of issues directly to Apple.

Tell you what. I think this forum is a great thing, I really do. And I've gotten lots of solutions here in the past, even when Apple comes up with nothing that works, and often from users like you. I'd much rather add a post to this thread that helps people sort it out rather than suggests they're an ignorable minority.

So I'm writing a post that might do that. With your expertise, feel free to add on at the end.

Here it is:

Dear "Me Too" battery-problem poster,

10.3.2 is causing a battery problem for a few people, even as it works fine for a vast majority. So you're not alone but there aren't enough reports yet to get it on Apple's radar, at least publicly. So far, this is what we seem to know...

* A minority of 5s, 6 and 6s, and 7 users seem to have the issue.

* They report it started with 10.3.2

* Some say it also causes the phone to heat up

If that's you, here are some possible things you can do...

* First, check with Apple. They at least need to use your details to diagnose what factor -- or factors, because it could be different for different users or their could be many -- have caused this.

* Second, there's a good chance they'll suggest restoring your phone. That's a pain, but it's worth a try as a full restore can often fix a lot of issues due to iOS firmware updates, etc.

* Third, you could wait for 10.3.3 to come along and see if that's going to fix the issue. It's no longer possible to downgrade to 10.3.1 because that version is no longer "signed" by Apple.

You've probably already tried the simpler solutions like a hard reset (hold down the home and power-button on the phone until it reboots) but if not, you might want to give that a try too. Not likely to fix it, but it's also a go-to step.

Hope that's helpful.

P.S. If you could, there's some interest in trying to figure out if this 10.3.2 issue is related to the battery problem that some founds displayed with another recent update.

In that situation, the iOS update triggered a crash of batteries in a small but not insignificant number of iPhones, especially the 6 and 6s models. Apple's Battery Replacement program was able to fix that issue.

However, we're wondering (proverbial "we" meaning some of us) whether the people making posts here are seeing the battery drain on 10.3.2 even after a battery replacement. Or if they are all still using the older batteries.

If you have a chance and still have 10.3.2 power issues, please reply on whether you do or do not have an updated battery in your device. Please note, this is a user-to-user forum and not run or overseen in any way by Apple.

I think

When there is an iOS update, that some existing software borks and you get batt drain

They were ok before

But

Alas

Apple, when they find the culprit, they get hammered and voilà !

I hate to be the guy going through a billion apps trying to troubleshoot it, that's the worst job at Apple

eddiebaby wrote:

I agree that the overwhelming majority might have no issues, but even if only 5% of millions of users have an issue then it is still significant and should be acknowledged.

It's probably closer to .001%. And it is not a problem, it is a symptom, that most likely has dozens of different causes. Some of which have already been identified in this thread.

I think there may be several issues going on. I have am now on my 5th iPhone 6s. 4 of them with the battery drain issue. On 3 of the 4, the battery drain issue was happening out of the box, no other apps installed. I have had 5 sessions with the "genius bar" and my last sessions were more productive with the support people acknowledging there is an issue but no resolution. Their solution for me was to give me a battery case. It has helped.

What I did was proved to them there was an issue by doing a full, itunes reset on the phone (I did not have to do that on two of them since the issue was happening out of the box), then after a full charge, taking screen captures every hour showing the battery usage and that no apps are being used. The kicker was showing that the usage and standby times were the same without using the phone. They had to acknowledge the problem and could not blame it on an app I installed since I installed no apps! I used no apps!

I was fortunate that my phone was still under warranty so the Apple store had to do something for me.

It is frustrating to see others post who have not experienced this, assuming that they know what is happening and it must be something we have installed that is causing the issue. Also, this is not a battery issue! My batteries have always checked out, heck, these are brand new phones! The last phone replacement I received was because the WiFi and Bluetooth on the phone stopped working, I am fortunate that I am not experiencing the battery drain and this phone had 10.3.2 preinstalled. I expect to have the issue again at any time though!

You no doubt think that you are making some astute observation when you assert that 'it is not a problem, it's a symptom'. All you are actually achieving is adding to the frustration felt by everyone with this problem who has to waste yet more time reading your hair-splitting comments.

If you could achieve side-splitting instead, you might be worth reading. As things stand though; not helpful - please go away.

Neither my ipad or my phone is under warrantee. Both suffer severe battery drain. After the 10.3.2. update on my iPad the battery just drained really fast and occasionally shut off. After a full reset it now turns off completely if it is off the the charger longer than 5 minutes. Apple wants $250 to give me a refurbished iPad. I'm not paying it. It has been put in the drawer until they come up with a fix. If they don't have a fix for it soon I will go buy a Samsung again.

I'm really happy I didn't do a reset on my phone. It is still only suffering from rapid drain. I bought a Mophie case with an extra battery so I can make it through the day with minimal use.

This is almost certainly a case of the bean counters deciding that if Apple admits they screwed up they are going to have replace and/or repair a lot of phone and tablets. I love Apple products but not enough to buy another tablet only to have it end up as a paper weight after 1 1/2 years of use.

I hate the sniping that happens on these forums... so don't necessarily want to add to it... but you're right, EB. Well, somewhat anyway. I did look into LF's past posts and he's actually contributed lots of helpful advice to folks in the past.

This, though, isn't helpful.

Nor is the one where I just got a post pulled because I used the word "poll"... when asking fellow 10.3.2 sufferers if they'd had their batteries replaced or not. (LF is the one who called me out on it).

I love that there are experts on here. And love that they share their insight, when they do so productively. It's a generous service. However, when they think they're helping Apple by dismissing people who have problems with their products, such as I've seen in this thread... well...

All I can say is, try going back to the beginning and reading each post as if you're a shareholder (as I am) in Apple. Or as if you're one of the founders. Would you feel as comfortable dismissing the ill will and complaints, justified or not, that are hitting these pages? I would hope not. That's not how great companies stay great.

I've had my 6s battery replaced and seen a vast improvement however it is still well below what it was before 10.x

It is now 16:00 and my battery is at 34%.

It's hardly been used today. In the good old days I would leave the office with 30% left.

I'm anxiously waiting for iOS 10.3.3 to be available... Every day I check on iPhone updates option.

I cannot handle this bug anymore... yesterday night, battery came from 20% to 1% in 10 minutes and it's still on 1% all morning long... I'm waiting for the phone to shutdown...

Ridiculous battery percentage bug: the whole morning showing 1% battery level.

Why do you think 10.3.3 will fix it? There were a lot of people who had problems with 10.3.1 who were sure 10.3.2 would fix their problem. For the most part, it didn't. 10.3.3 is in open beta. You can get it now if you want it. But if you install it you can't go back.

10.3.3 will not solve your problem I have Tested three types of batteries 2 of another brand And original of apple brand new Always battery drain With the three batteries on iPhone 5s on 10.3.2 and 10.3.3 So not help test 2 changed dock connector Still battery drain on 10.3.2 and 10.3.3 test 3 u2 ic chip replacement Solved No battery drain more

So I think an update will not help

10.3.3 will not solve your problem I have Tested three types of batteries 2 of another brand And original of apple brand new Always battery drain With the three batteries on iPhone 5s on 10.3.2 and 10.3.3 So not help test 2 changed dock connector Still battery drain on 10.3.2 and 10.3.3 test 3 u2 ic chip replacement Solved No battery drain more

So I think an update will not help

You can easily check That the U2 IC chip is still healthy

Your download coconut battery

http://www.coconut-flavour.com/coconutbattery/

And put your iPhone on airplane mode And connect him to your Mac

Watch how much watt he charges

It must 3.80 and 4.00 watt if it 3.00 or less Then is the U2 IC chip is not healthy anymore if it 3.80 and 4.00 watt

Then it's okay

But set your iPhone to battery-saving mode and airplane mode And not use him

U2 ic chip controls the power of your iphone

My iphone 5s charge on with 2.80 watts After replacing the u2 ic chip with 4.03 watts

If that's not healthy, you'll get battery drain

I think iOS 10.3.2 update Has damaged some U2 ic chips Because something was wrong In the update

Sorry for my bad english but try to help

I have a problem with my Wifi/bluetooth after upgrading to iOS 10.2.3 too but it started with rapid battery drain and overheating first.

I bought my iPhone 7 on March this year. So it's pretty new and works just fine.

I upgraded the iOS to 10.3.2 on the second week of June. After that my phone started acting weird.

1) My phone started to lose it battery with being use. For example; I charged my phone to its full capacity, 100% at night, stopped all running apps, off the mobile data, and leave it overnight (around 6 hours). But when I woke up, I cannot open my phone because the battery is down to 0%.

2) My phone overheat even without using it for games or other heavy stuff. It had never happen before when the iOS was still 10.3.1.

3) a few days after upgrading to iOS 10.3.2 I realize that I can't turn on my wifi because the icon was greyed out.

So what I did was contacting the Apple support, I chatted with this guy from Apple and he asked me to perform the diagnostic on my phone. In the end he asked me to visit a genius bar.

So I went to this genius bar near my place and the staff were inattentive to what I had to say. They checked my phone the possibility of water getting into it, but it's not the case. They said I have to leave my phone with them for a few days so they can figure out what's the problem. A few days later, I got a replacement phone, but without my sim card. They lost it and don't want to be responsible for it. ****. They didn't even explained what was wrong with my phone last time.

This new iPhone 7 that I got is on iOS 10.3.1, and working just fine. I haven't upgraded it because I'm afraid the same issue might happen again. I better just wait for iOS 11.

Pechapa you could sound sane and logical but only to yourself. The battery drain issue on 10.3.2 has affected many users globally. Do some research. I too am a victim to it. And one more thing, it's not always right to bootlick Apple when issues like this come up. Apple deliveres software upgrade, sometimes things go wrong and such issues are identified post roll out, when people like you and me report to Apple.

We all love Apple but you don't have to pull your pants down and bend down for Apple. Stand up for what's right and be a man with spine.

And yes 10.3.2 battery issue is real and you people are affected by that.

Yes the battery is insane. Just insane. I sold my iPhone 7 to get a larger battery. This iPhone 7 plus looks ugly but I consoled myself saying atleast I get better battery. Now there's no battery I only curse myself everyday.