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iBooks not displaying text

Good afternoon,

I'm experiencing some issues with iBooks. This past month I upgraded to the iPhone 7 from the iPhone 6. This past week I did update to iOS 10.3.2. The issue I'm experiencing is when I open iBooks and select and book, whether it one of my own from iCloud or downloaded from the iBooks store, the book opens to the cover page and everything else is blank. The menu does not display any of the information it normally would, i.e. page number, number of pages in the book, number of pages in the chapter. I can't even get to the table of contents.

It simple does not show any information or text. I have done factor reset of the device and set it up new, the problem persists. I have restored from back up, the problem persists. I've done hard and soft resets, the problem persists. I have removed all content from iBooks and reloaded it, the problem persists. I contacted Apple via phone and spoke with a Senior Advisor, no solution has been found.

At this point, I've chocked it up to an OS issue/glitch/bug.

iPhone 7, iOS 10.3.2

Posted on May 28, 2017 1:46 PM

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iBooks not displaying text

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