Unable to access email on iCloud acct

There is a new requirement to use two-factor authentication and an app-specific password when accessing iCloud services from apps like Outlook and Thunderbird.

If you don't have two-factor turned on for your Apple ID see: Two-factor authentication for Apple ID - Apple Support

For instructions on how to create an app-specific password, see: Using app-specific passwords - Apple Support

If you have two-factor authentication turned on for your Apple ID, the next step is to do the following (as described in Using app-specific passwords - Apple Support):

Generate an app-specific password

1. Sign in to your Apple ID account page.
2. In the Security section, click Generate Password below App-Specific Passwords.
3. Follow the steps on your screen.

After you generate your app-specific password, enter or paste it into the password field of the app as you would normally.

Once you have obtained the password you will then need to use it to replace the password that you are currently using for iCloud email in the email app in your Android device. I can't help with that -- you may need to go to Samsung help or support if you don't know how to change an email password in their devices.

Get an app-specific password and use it in your email app instead of your usual Apple ID password. See the following for instructions on how to get an app-specific password: Using app-specific passwords - Apple Support

Memese2012 wrote:

me again mister fox,,i have my email from apple for 10y or more,i have a gmail account but my costumers have the icloud account not the gamail,i dont know what to do i need my mac email in my android,i have the F.AUTH ON,i ready remove the apple email from my android device but when try to add the account all the time show me the same error,im very frustrated fox is very important for me fix this situation,thank you very much for spend time to try to help me,i call to samung,tmobil and apple and nobody know what to do with this situation

In addition to turning two-factor authentication on you also need to use an app-specific password (instead of your normal Apple ID password) when you setup your iCloud email on your Android device. Your post doesn't mention whether you are doing that or not. See the following for instructions on how to obtain an app-specific password: Using app-specific passwords - Apple Support

tct2125 wrote:

Additional info. I was able to paste the code into Thunderbird's email settings for my iCloud acct but could not do the same for outlook. On the first page of the settings it calls for info including UN an PW. Neither my Apple acct PW nor the 2-stage verification will work.

Any insight? Should I uninstall Outlook and choose one if the other setups than Outlook 365 client?

Are you using two different app-specific passwords (one for Thunderbird and a different one for Outlook)? That is a requirement (i.e., one app-specific password per app). You generate the second one the same way as the first one. Using app-specific passwords - Apple Support

PKHoffmann wrote:

This is a problem!!!! I have tried using two factor authentication and this was a nightmare - spent huge amount of time just clicking on my various devices.......!!!. Had to turn it off to retain my sanity. I have used my me (Icloud) account together with my company account via Outlook, but my icloud account simply stopped working yesterday - no clue - simply rejects my login authentication rejected. The same account on Apple Mail works fine. This is so inconvenient - surely there must be a solution!!!!!!!!!!!!

The only solution for accessing iCloud services via 3rd party apps is app-specific passwords and the only way to do that is two-factor authentication or two-step verification for your Apple ID. See: https://www.macrumors.com/2017/05/16/third-party-apps-passwords-icloud-access/

Note that I'm just the messenger. You can voice objections to Apple via Feedback - iCloud - Apple

Yes -- using app-specific passwords is a new requirement from Apple if you want to access iCloud services from a 3rd party app like Thunderbird and to use an app-specific password you need to have two-factor authentication or the older two-step verification turned on for your Apple ID.

sorry i'm very confuse and frustrated with this situation ,i dont know what to do,apple is a terrible with a costumers just try to switch the people with android to apple,..Fox help me please the instructions are very hard for people and a level 1,look i ready have the F.AUTH...On,but i need to see my email in my phone,thks

me again mister fox,,i have my email from apple for 10y or more,i have a gmail account but my costumers have the icloud account not the gamail,i dont know what to do i need my mac email in my android,i have the F.AUTH ON,i ready remove the apple email from my android device but when try to add the account all the time show me the same error,im very frustrated fox is very important for me fix this situation,thank you very much for spend time to try to help me,i call to samung,tmobil and apple and nobody know what to do with this situation

This is a problem!!!! I have tried using two factor authentication and this was a nightmare - spent huge amount of time just clicking on my various devices.......!!!. Had to turn it off to retain my sanity. I have used my me (Icloud) account together with my company account via Outlook, but my icloud account simply stopped working yesterday - no clue - simply rejects my login authentication rejected. The same account on Apple Mail works fine. This is so inconvenient - surely there must be a solution!!!!!!!!!!!!

tct2125 wrote:

FoxFifth.

I generated a new code and pasted it into the PW dialogue box of Outlook settings for iCloud mail. Didn't work. Tried a second code, didn't work. But it worked the first time I tried it was Thunderbird. What am I missing?

Tom

Doesn't sound like you're missing anything so not sure why it isn't working. I use Microsoft Office for Mac but don't use Outlook. You may want to post a question in the Microsoft for Mac Outlook forum to see if anyone there has an answer.

I had missed that note about a new password for Outlook and Ms Mail. Thanks for the alert.

I have an issue with a third Apple ID not used on an Apple device so I having to wait 72 hours to do the two-step verification.

is increidible,but thank you very much,my email account work perfect just the problem is with my samsung device not work..apple dont said nothing,samsung nothing and tmobil too..

look...

http://downdetector.com/status/icloud/news/136973-problems-at-icloud-3