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apple watch logo fade to red when trying to turn on and will do nothing else???

So I misplaced my Apple Watch for several weeks. Today I found it but obviously it was dead. So I put it on the charger thinking it will be good to go in a couple hours. Well I noticed the Apple logo would show up but would never turn on. Instead when I would touch the logo it would turn red and fade away. No exclamation mark and will not reboot. Does anyone know what this means?

Posted on Jun 23, 2017 8:32 PM

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Posted on Jul 15, 2018 12:01 PM

I have the same problem. I went to the apple store and all they told tell me was that I would need to contact support and that I would likely have to send it in. I contacted support and they ran threw the basic questions, any water damage so on and so forth. The woman then proceeded to do some sort of diagnostic on her end to no avail and then proceeded to tell me that they were giving her a price that it would be $200+ dollars to send it in. Needless to say I was not happy with being told I would be charged $200 to send it in, so she escalated the call to her supervisor. He then proceeds to tell me that my watch is out of warranty which is why there was a $200+ cost, that my device was too old and that the software hadn't been updated in a while so that "might" be the reason as to why my device would not charge. So basically what he is telling me is that I should not expect my apple devices to operate longer than 2 years. Not only should I not expect it to work after 2 years I should also not expect my device to work if I do not update to the newest software and finally if I expect to try to resolve the issue that I would be charged a $200+ fee to repair.

35 replies

apple watch logo fade to red when trying to turn on and will do nothing else???

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