iPad Pro 10.5 screen randomly freezes - anyone else have this?

I have ipad 9.7 inch, two years old. This was a very rare problem for me over the last year until the past month, in which it has become more frequent. At this point, it is happening every couple of minutes and taking longer and longer to recover. I updated to the newest 12.0 iOS and it continues to be a problem. So very frustrated because when it does recover, it pops up with apps that I did not open and has keystrokes that I did not make, as if the ipad is possessed!

You must do several things.

1. Back up to your iCloud account.

2. Erase and reset back to factory settings.

3. Connect your iPad to iTunes on your computer

4. Set up as new divice from iTunes

Note: Stay connected to your computer until the update is completed!! DO NOT set up from back up! This was only done “just in case.”

Connect to your computer for all future updates to ensure solid updates. WiFi is sketchy and not always reliable. ANY interruption during updates no matter whether a second, or a minute, can cause updates to load improperly and result in glitches on your device.

Unfortunately resetting and setting as new device didn’t work my old iPad Pro 12.9 2017 that I sold and it didn’t work for my second ipad Pro 12.9 2017. Touch screen freezes and glitches right now as I type. So frustrating.

I tried that with my first iPad Pro 2017 and with my current one but still have unresponsuve screen.( Sometimes there are periods when iPad works perfectly (don’t know why that happens, it is so random) then issue returns and iPad becomes almost unusable.

Mine was freezing on both the swiping up and down also the keyboard randomly froze. Phoned helpline and advised to do a total restore which I did. For about two weeks it was fine and then yesterday started freezing again ...... two days before my warranty ends (having already had a replacement iPad in September because i got a permanent line across the screen but had no freezing on that one so maybe should have lived with the line rather than the freezing!)

anyway, phoned Apple and they said to send it to them. Not hopeful reading comments as it would appear to be an inbuilt fault on this model. ☹

Yes, it could be a possibility.

I have another clue, there’s a light leak 3cm above the home button. I found on ifixit that it is exactly the place where the touch controller is on the logic board.

I have the same problem. It just locks up for abut 30 seconds and then you can scroll once again. Software up to date, etc. Not too sure what to do about it.

I spoke to Apple Care this morning. Not very helpful. Told me to reset all settings and see what happens. If it continues, they told me to go to my local Apple store and have them look at it.

Seems as if Cook et al might have a problem with their new iPad Pro. Lots of money to spend on something that doesn't always work as intended

Same here, 10.5 Pro, 256GB, WiFi & Cellular. Happened twice this week.

Same here, but 256GB cellular and WiFi

No problems anymore since the last update 😊