i am trying to create a new apple ID. Everytime i enter the verification code it fails and say, "email code verification faile." what can i do?

Trying to creat a new Apple ID but when I enter the verification code it says, "email code verification failed."

Posted on Jul 12, 2017 9:22 PM

Reply
Question marked as Top-ranking reply

Posted on Sep 4, 2017 5:50 AM

Same problem - tried to create new Apple ID using both iTunes on a Mac, and via iPhone.

Received the verification code alright, but got the Email verification failed message in both cases.

The solution was to use the different e-mail.

Possibly it has something to do with the fact that first email was used for iMessage.

28 replies

Aug 9, 2017 1:24 AM in response to Asvmeadowvista

same problem. I am a very experienced user. I enter all my info. do the captcha and click next. I then get an email. I enter the code into the little boxes and first time it says unknown error occurred. when I try to enter again it send me back to the enter your name screen. I tried on multiple devices multiple times. I used regular protocol like restart computer, clear cache, etc. keep getting this same error.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

i am trying to create a new apple ID. Everytime i enter the verification code it fails and say, "email code verification faile." what can i do?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.