i am trying to create a new apple ID. Everytime i enter the verification code it fails and say, "email code verification faile." what can i do?

Trying to creat a new Apple ID but when I enter the verification code it says, "email code verification failed."

Posted on Jul 12, 2017 9:22 PM

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Posted on Sep 1, 2017 12:58 AM

I eventually sorted this! The email address I was trying to use for the new AppleID was one that my son had been using on my AppleID for his own phone. It turns out that you can use a different email address for iMessages and Facetime, and these are set in the settings for each app. It seems that if the email address is already being used that the new AppleID registration process fails.

28 replies

Aug 9, 2017 1:24 AM in response to Asvmeadowvista

same problem. I am a very experienced user. I enter all my info. do the captcha and click next. I then get an email. I enter the code into the little boxes and first time it says unknown error occurred. when I try to enter again it send me back to the enter your name screen. I tried on multiple devices multiple times. I used regular protocol like restart computer, clear cache, etc. keep getting this same error.

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i am trying to create a new apple ID. Everytime i enter the verification code it fails and say, "email code verification faile." what can i do?

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