iPhone alarm is silent randomly

User330 wrote:

Today again noticed bug with sound. Again alarm was going off without sound and only vibrating. Do not disturb was off, sound level on max and alarm song was Ripples and side switch was on ringer mode. I picked up phone and heard hissing noise on both speakers. Restarted phone and then problem disapeared. Later today bug returned and I missed one call because again phone only vibrating and no sound from speakers. Then I called back and nothing heard on ear speaker, It was silent. Again did restarted phone and problem gone.

Your problem sounds different than the subject of this thread. It sounds as if something is wrong with the speakers in your phone. I suggest you make arrangements with Apple to have it evaluated.

Genius Bar Reservation and Apple Support Options - Apple

theothelogian wrote:

I am really discouraged to see this problem has been going on for two years and Apple doesn't hasn't fixed it yet. PLEASE GIVE THIS YOUR ATTENTION, APPLE!!! We need a reliable alarm clock!

As has been explained repeatedly in this thread, Apple isn't reading here. If you want Apple to know about the problem, either contact Customer Service or submit feedback.

Product Feedback - Apple

designlady711 wrote:

Is there a way we can send this entire post and comments to Apple as a support ticket or formal complaint? I’d like to know what they have to say about it - other than their standard advice that does not work.

You can use the Contact Support link at the to right of every page of these forums.

You can use the Feedback Page and link to this thread:

Product Feedback - Apple

Hi,

I'm glad more and more people are reporting this bug.

I've had the problem since the release of iPhone X in 2017.

As far as I know, this bug only affects the X, XR, XS and XS Max models.

This bug is also reported in several other forums.

You can't rely on the alarm clock at all and that's why I overslept once.

The error has also occurred to me once while using the timer. The iPhone didn't make any noise anymore and only a restart helped.

From time to time only the upper loudspeaker (earpiece) fails. You can't hear anything when making a phone call (see also here: https://discussions.apple.com/thread/8146714 ).

Restoring with iTunes doesn't help. The error comes back.

With my iPhone 5 and SE this bug has never occurred before.

Very very annoying.

MattSmith2020 wrote:

Same problem here APPLE WHEN WILL YOU ADDRESS THIS ISSUE? Alarm sounds once and then silences itself! *** this is one of many bugs I’m finding with the new iOS 13!

As people have been reporting this problem for years, it's unlikely that it's an iOS 13 issue. Apple isn't going to do anything about your problem unless you tell them you have one. To do that, you need to contact them directly.

Genius Bar Reservation and Apple Support Options - Apple

This is not one simple problem. It's a symptom with a number of different causes, each affecting a small number of people. This makes it very, very hard to diagnose.

andyislateforwork wrote:

I haven't read the complete thread but I've just registred to let you know that the exact same thing happened to me now as well.

As Apple isn't reading here for suggestions or bug reports, that really doesn't do much. Use the Feedback page, call Apple Support or make appointment at the Genius bar. All of those will get the problem logged.

Product Feedback - Apple

serenasavoie wrote:

This is not useful information as all the people replying have done this, and the problem has NOT been solved. We need better solutions Apple.

Then perhaps you should talk to Apple. Apple doesn't read here for suggestions or reports of problems. Even Gus, who is an Apple employee, isn't charged with doing that. Contact Apple support using the Contact Support link at the top right of every page.

You can also submit feedback to Apple here:

Product Feedback - Apple

Some of the people reading this thread have tried Gus's suggestions, some haven't. Some have figured out the cause of their problem, some haven't. What makes this difficult is that it's most likely more than one problem and it affects very few people. Those are the hardest to resolve.

grahamfromweston wrote:

I have resolved this issue for me at least by following these steps:

1. Go to Settings/Sounds
2. Ringer and Alerts was set to zero volume, Change with Buttons disabled
3. Not sure how this happened but it meant that no sound would come out on any Alerts or Alarms. And setting the volume to maximum would have no affect
4. Set the volume to the level you want - you can leave Change with Buttons as disabled (which is useful because the volume of Alarms can remain quite loud even if your volume is down low the night before).

Yes, that is definitely the issue for some people. Unfortunately, not for all.

Did it again today for all ten alarms I had set. My Amazon Echo alarm woke me up, thankfully, but iPhone showed 8 alarms all going off but no sound. Phone volume was up all the way. Two subsequent alarms also went off without sound. I've had iPhones since 2011 and every model this has been an issue. This is ridiculous.

My alarm doesn’t make a sound. The notification comes up on the screen but nothing vibrates or goes off. This just started happening about a week ago. I’ve checked online forums and ran through all Apples troubleshooting. I hate using apple but rn I’m stuck with the iPhone unfortunately because I don’t have a choice. Why won’t my alarm work? Please fix your sh** apple it’s almost 2020.

My phone does the same thing I have MANY alarms just to be sure I won’t be late to any of my commitments but lately I’ve slept passed each of these alarms because I’ll go to turn off one alarm that lets me know it’s around the time I need to get up then I’ll lay back down because I know I still have sometime since I know I set all my alarms, but my phone won’t ring again. If I do wake up before the ring it’ll be a soft ring like I lowered the volume all the way down even if I check the settings where it says the volume is al the way up. Also my DND comes on randomly when its not even cut on in my settings so I have to constantly check to make sure I’m not missing any important events which is very inconvenient for me. My watch also does it my Apple Watch will vibrate and ring for like 2 seconds then will either stop ringing and just flash the alarm it won’t vibrate anymore or ring. It sucks I'm not able to rely on any of my Apple products someone please fix this!

Same problem, my iPad dont ring even though it does come on and looks like its ringing. If I test it by setting it to ring a couple of minites ahead, then it rings fine. But not when it is supposed to ring in the morning. Very frustrating, should be very simple to fix.

I'm also having this issue. I just switched from 6S to 8 over the weekend. The alarm didn't go off yesterday and I was saved by a whining dog - 10 minutes after I normally would wake. This morning I used the Alarm Clock instead of Bedtime and the alarm went off for a second, then stopped. I wouldn't have even noticed it except I had it on vibrate too. That also stopped after a second, but it was enough to wake me. My daughter complained that hers didn't go off a few weeks ago, so I'm thinking this has to be an IOS 11 issue.

I never have my ringer on and my DND is always set for 9 p.m. - 7 a.m., but I never had a problem with the alarms before.

Similar problem with iPhone X and iOS 11.2.5. "Clock" app volumes (alarm, timer) are somewhat randomly low volume, regardless of "Change with buttons" setting for Ringers and Alerts. Sometimes, the alarm starts loud, but quickly diminishes.

My ipad2 alarm suddenly wouldn’t sound after the 10.3.3 latest update. Luckily I set 2 alarms on my phone and use the iPad as he backup. When I tested the alarm sounds under options, they would not sound until I checked “none” and then re-tried the other sounds. Hopefully that’s a full fix and not just a one-day fix.