iPhone alarm is silent randomly

Hi,

this indicates that the bug is not directly related to the alarm clock app. Rather, the sound playback itself is affected.

Was it also the case that you had to restart your iPhone in order to hear noises again?

Which iPhone do you have?

As others have said, this does not solve the problem that was originally posted (which I have as well). This seems to be a bug. Maybe one that comes and goes with iOS versions? Yes, I have had this multiple times as well. Again, randomly. When it's happened to me, I've noticed that NO sounds appear to work (e.g. the 'click' sound it makes when locking, the keyboard sounds, etc.). Yes, the phone is NOT on silent. No, the phone is NOT connected to any headphones, speakers, bluetooth devices, etc. Yes, the sound is set on the phone to NOT be silent. The hardware silent switch is not activated. Do Not Disturb is activated (if any of that helps with debugging). Only responding to your comment because it's the first that shows up when Googling this. This appears (to me) to be related to iOS12.4.1. It never happened to me before this. I have an iPhone X if that matters. For me, restarting the phone 'fixes' the sound issue. At least for a couple of days. Same as others, the alarm IS going off (the screen shows the alarm screen with the snooze and stop buttons) but no SOUND is coming out. It's not that it's low volume. It is NO volume.

I assume your new phone has the bug because I have iphone 11 and it just starting doing this 1-2 weeks ago, but nothing helps except setting 5 alarms a minute apart, but I’ve only tried that once so far so we will see if that actually is a “long-term” solution.

TDSN2014 wrote:

APPLE PLEASE FIX THIS! This has been going on for years! I have a $1000 iPhone XS and I should be able to depend on it. This is a very important feature for so many people, especially those who travel. Who does wake up calls anymore anyway? I was late for work today. This isn’t the first time the alarm didn’t sound but yet shows that it’s working on the screen. What is happening here??!!!!!!! THIS IS A MAJOR ISSUE!!! Please respond to this! The original post was in 2017 and here we are still replying to the same question in another decade!!!!!

Apple is not reading here and they are not going to respond here.

If you've read the thread, you'll come to understand that the alarms not going off is a symptom of several different identified problems and probably some unidentified ones. It also isn't a very common problem. Both of those things mean it's very difficult to troubleshoot.

If you want to discuss the matter with Apple, use the Contact Support link at the top right of every page of these forums. Note that wait times are longer than usual.

I don't believe "Apple" reads or monitors this discussion forum. Everyone who has had this alarm problem should contact Apple Support and let them know it is a problem.

Everyone who reads this thread should please read the comment by IdrisSeabright, posted on Apr 17, 2019 1:23 PM.

The rest of our comments (mine included) are just noise.

This has happened at random for the last several iPhone generations dating back to 4. I always use Alexa as backup because I can't trust iPhone alarm. Does what others described.

I still recommend that you should arrange to have Apple evaluate it.

Yes same. I use Bedtime and before I go to sleep, I check to make sure the volume is loud enough to wake me. There have been a couple times when the alarm has gone off in the am but sound was so low, I couldn't hear and slept through. Luckily, I wake at the same time but I overslept for 20min. I'll push the volume button up and hit my alarm sound and it's almost at mute. This is starting to really **** me off. Never happened on my iPad mini 2 before, only with this iPad mini 4... and this new screen is much harder to keep clean.

I have the same problem too. I used to use the Bedtime feature but after the most recent update (iOS 10.3.3), my Bedtime alarm never rings even though my iPad ( mini generation 4) is not on mute and my headphones are not plugged in. So then i switched to the Alarm feature and that worked about 3 days until the same problem occurred. I'm pretty sure i'm not doing anything wrong. I have a feeling that this is some type glitch? Please fix this ASAP Apple, I really need these alarms!!

Nope, that’s not it. I didn’t change a thing. The latest update has made some change that makes the alarm sound so soft it can’t be heard. Someone needs to tell Apple to Quit changing stuff that already works just fine!

I've actually watched the alarm go off but it did not vibrate NOR sound. The thing is, I have set like 5 alarms for the AM. It is weird considering that some alarms actually do sound, but one or two do not.

I've read the suggestions:

Confirmed: Do Not Disturb is NOT on

Confirmed: Not connected to any bluetooth device

Confirmed: Each alarms is set to sound

Apple PLEASE Address this issue. I’ve completely stopped using the bedtime feature as it has become so unreliable. I’d say it has completely stopped going off in the morning. My alarms will go off 3/7 days of the week. This is getting ridiculous and I have been dealing with this for months now!!

I am having this same issue. I have an alarm set for 6:00am, and one set for 6:30am. The first alarm usually works, but the second one fails randomly. I will wake up, sometimes an hour late, and see the alarm on my screen, showing that it SHOULD be making a sound, but it is silent. It is clearly a glitch in the phone. If it were operator error, the alarm wouldn't work at all. It's very frustrating, and I can no longer rely on my alarm. Apple needs to get with it, and fix this issue. People shouldn't be an hour late for work, because their alarm randomly fails.