iPhone alarm is silent randomly

I’ve had the same issues with my iPhone X.

The entire phone goes into a silent state.

Even the lock click doesn’t make a sound.

Videos don’t play noise on Facebook. The entire device is silent.

I had this issue this morning. Not for the first time. If it wasn’t for me setting my iPad as well as iPhone I’d be late for work because of a bug that needs to be fixed.

A phone should not be turning itself into a silent mode overnight.

I also noticed my iPhone asked for my passcode.

Which only happens when the phone is rebooted.

Which I didn’t do.

So comes to question... Is my iPhone restarting itself during the night as well?

This issue needs resolving. It is a major need in people’s lives.

This happened again to me this morning. I ended up missing a meeting with my senior management because my alarm did not go off. I even had two different alarms set. The volume was up, the sound was turn on, and yet nothing. This issue has got to be fixed!

I have an iPhone 7+ and have had this problem for more than 6 months. I have listened to Apple... Restored my phone. Got rid of certain apps and realized that I am not the only one with this problem. I update at every update hoping that Apple has finally found a fix. It is driving me crazy. For the morning wake up I’ve bought an old fashioned mechanical alarm clock but have given up on counting on my iPhone for alarms during the day away from home.

FOR GOODNESS SAKES APPLE ! TAKE THIS PROBLEM SERIOUSLY AND FIND A FIX.

This is no longer a little bug, it’s a disturbing absence of a basic function of our phones.

This seems to be the common factor - having multiple alarms. Several posters above mention it and have the exact same symptoms that I do. I wonder if some of the other posters with soundless alarms also have several alarms on.

I have an alarm for every 15 minute interval of they day basically, setting whichever are needed for a given day. I usually set several in the hope that if I accidentally sleep through the first, the others will function as backup alarms. Sometimes they do, but oftentimes I get the “alarm” screen with no sound playing. I do wonder whether it’s because of something I do to my phone in my semi-conscious state but evidently not because it’s not just happening to me, and the lack of official explanation is baffling. Sincerely (like, this is not me being salty and moaning): It is quite comical that this $1000 pocket super computer can’t even reliably do the job that, say, a mechanical alarm clock can

Lawrence Finch wrote:

IdrisSeabright wrote:

Yes, that is definitely the issue for some people. Unfortunately, not for all.

The issue for ME was that I changed the time, and inadvertently hit the AM/PM dial and changed it to PM.

I've done that. More than once.

Woodburyfamily wrote:

You don’t understand what is going on.

Gus was starting with the basics. And yes, sometimes the problem with the alarm not working properly is that people have the volume turned down. Other times it's a conflict between alerts. And, in a fair number of cases, it's not at all clear what the problem is. That's why you start at the beginning and work your way through troubleshooting.

I don't doubt you. But, as the problem has been affecting people for years, it should be approached as a randomly occurring software issue rather than a specific hardware or version issue. You are much more likely to find a solution if you approach it that way.

momaj2005 wrote:

Why won't Apple pay attention??

Probably because you haven't yet communicated with Apple. This forum is user-to-user; Apple does not participate. Either use the Contact Support link at the top of this page for personal assistance, or go to https://apple.com/feedback to register your concern.

Continuing to snooze an Early alarm, past the start time of a Later alarm, is probably what causes the "silent alarm" problem for me. Thanks Logan, for the suggestion. I think in general, Apple has a problem with multiple alerts and alarms canceling each other out sound-wise. I hope users will let Apple know that the "silent alarm" problem is real. I'll use the link that Lawrence provided to contact them.

I have the same problem. Nothing to do with calendar alerts, nothing to do with phone settings. I have only one alarm set, snooze activated and I don’t use bedtime.

My alarm will randomly just show the alarm screen without any sound - I know it’s not a phone setting because if I catch it and press snooze, 9 minutes later I get the alarm.......with sound.

Apple - this is clearly a problem for many, please fix it.

Apple Tech Support has asked me to update to iOS 12.0 and see if I can get the "Silent Alarm" problem to reoccur. So far, so good. The problem has not occurred since the update, but it has only been one day so far.

Bedtime silences alarms. And if the phone is not connected to power when it is locked then Wi-Fi is turned off to preserve the battery. If you charge the phone overnight it should resolve the podcast problem.

I contacted Apple about this problem, and for a while I was in email discussions with them. I finally told them I would use my $12 alarm clock for any important alerts, because the alarms and alerts do work correctly on the phone about 85 percent of the time. Either this bug is not a priority for them, or they do not have a solution yet. (BTW, I have never used BedTime, and the silent-alarm bug did happen to me again today.)

Another user here, with the same issue. In this case, Alarms were just copied over from my old iPhone 6 to the new XS via iTunes backup/restore, and nothing changed. They worked on the iPhone 6, but my first morning with the iPhone XS my phone lit up with the screen indicating the alarm was going off, but there was no sound. On that day, the silence switch was in the silent position. Since then, I've also had the same happen with the silent switch in the normal ring position, so it's not related to that. Behavior is random, sometimes the alarm sounds... sometimes it doesn't. You never know.

In my case, it affects not just the alarm, but timers. No, there are no headphones plugged in, and there is no bluetooth headset or other device in this house to which it would be connected.

APPLE, PLEASE FIX THIS!!!

I’m having the same issue! I’ve overslept for work and classes because of this and it’s really messing up my grades. My alarm won’t go off at random. It works some of the time, and then it won’t go off other times (I’m using the normal alarm function, not bedtime if that makes a difference). I set multiple alarms; some of them are vibrate only (wakes me more gently) and then others are vibrate AND sound to fully wake me up. I’ve had issues with neither going off. Just today I had an appointment earlier in the morning and my alarms went off just fine. The appointment ended up being cancelled so I set new alarms to get up in time for class and went back to bed—then none of the new alarms went off. It was the same day. None of the settings changed, and it can’t be a sound issue because it didn’t vibrate either. My boyfriend confirmed they didn’t go off—he’s a light sleeper and my alarms didn’t wake him up either. It’s really upsetting because I depend on these alarms. I’ve had this issue in the past as well but it’s eventually gone away without any explanation of what was wrong. I’m currently using an iPhone 7 on iOS 11.3.1. I’m going to try updating to iOS 12 and see if that helps but based on the other replies here it might not.…