iPhone alarm is silent randomly

Hi everyone,

Since a few weeks it happens that my alarm clock doesn't come on with sound every time. When I wake up and set it just for checking, it rings again. It happened about 5 times, one time I woke up while it was alerting, but only the screen showed the alarm.

I really depend on this alarm clock but I can not trust it anymore :-( what to do?




[Re-Titled by Moderator]

Posted on Jul 12, 2017 11:20 PM

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Posted on Apr 24, 2020 7:21 AM

My alarm was also going silent after a single alert. Just started doing this after I got a replacement and figured out that it was because "Attention Aware Features" was turned on. When I turned the feature off, alarm started working as normal. I think the feature turns alarm to silent as soon as I move it or it recognizes my face ID.


To turn it off go to Settings-->Face ID and Passcode--> Attention Aware Features = off

318 replies

May 23, 2020 10:19 AM in response to TDSN2014

TDSN2014 wrote:

APPLE PLEASE FIX THIS! This has been going on for years! I have a $1000 iPhone XS and I should be able to depend on it. This is a very important feature for so many people, especially those who travel. Who does wake up calls anymore anyway? I was late for work today. This isn’t the first time the alarm didn’t sound but yet shows that it’s working on the screen. What is happening here??!!!!!!! THIS IS A MAJOR ISSUE!!! Please respond to this! The original post was in 2017 and here we are still replying to the same question in another decade!!!!!

Apple is not reading here and they are not going to respond here.


If you've read the thread, you'll come to understand that the alarms not going off is a symptom of several different identified problems and probably some unidentified ones. It also isn't a very common problem. Both of those things mean it's very difficult to troubleshoot.


If you want to discuss the matter with Apple, use the Contact Support link at the top right of every page of these forums. Note that wait times are longer than usual.

Jul 13, 2017 12:21 PM in response to janafromstolberg

Hello,

Get help with alarms

Do Not Disturb and the Ring/Silent switch don't affect the alarm sound. If you set your Ring/Silent switch to Silent or turn on Do Not Disturb, the alarm sound still goes off.

If you have an alarm that doesn’t go off, is too quiet, or if your iPhone only vibrates, check the following:

  • Check the ringer volume on your iPhone. Alarms match the volume you set for your ringer. If your alarm volume is too low or too loud, press the volume button up or down to adjust it. You can also go to Settings > Sounds to adjust the volume.
  • If your alarm only vibrates, make sure that your alarm sound isn't set to None. Open the Clock app, tap Alarm, then tap Edit. Tap the alarm, then tap Sound and choose a Sound.
  • If you connect wired headphones, Bluetooth headphones, or speakers to your iPhone, alarm sound will play through the connected device. If you don’t hear the alarm sound while connected to these devices, disconnect from those devices and use the built-in speakers on your iPhone.


From:

How to set and manage alarms on your iPhone - Apple Support

Jul 14, 2017 7:06 PM in response to Gus

Hi Gus,


Thank you for your answer. I did check that my phone was on full volume, do not disturb wasn't active. None wasn't activated either... that's why and it hasn't happened only once. It's been around 5 times. One time I missed a flight due to this. None of my 3 alarms came on loud..

Not sure what to do anymore. I need this alarm for my job all the time.


I appreciate your help anyway.

Aug 1, 2017 8:08 AM in response to janafromstolberg

Yes same. I use Bedtime and before I go to sleep, I check to make sure the volume is loud enough to wake me. There have been a couple times when the alarm has gone off in the am but sound was so low, I couldn't hear and slept through. Luckily, I wake at the same time but I overslept for 20min. I'll push the volume button up and hit my alarm sound and it's almost at mute. This is starting to really **** me off. Never happened on my iPad mini 2 before, only with this iPad mini 4... and this new screen is much harder to keep clean.

Aug 25, 2017 12:30 AM in response to janafromstolberg

I have the same problem too. I used to use the Bedtime feature but after the most recent update (iOS 10.3.3), my Bedtime alarm never rings even though my iPad ( mini generation 4) is not on mute and my headphones are not plugged in. So then i switched to the Alarm feature and that worked about 3 days until the same problem occurred. I'm pretty sure i'm not doing anything wrong. I have a feeling that this is some type glitch? Please fix this ASAP Apple, I really need these alarms!!

Nov 29, 2017 10:57 AM in response to Gus

I've actually watched the alarm go off but it did not vibrate NOR sound. The thing is, I have set like 5 alarms for the AM. It is weird considering that some alarms actually do sound, but one or two do not.


I've read the suggestions:


Confirmed: Do Not Disturb is NOT on

Confirmed: Not connected to any bluetooth device

Confirmed: Each alarms is set to sound

Jan 26, 2018 12:13 PM in response to Kevin.L

I am having this same issue. I have an alarm set for 6:00am, and one set for 6:30am. The first alarm usually works, but the second one fails randomly. I will wake up, sometimes an hour late, and see the alarm on my screen, showing that it SHOULD be making a sound, but it is silent. It is clearly a glitch in the phone. If it were operator error, the alarm wouldn't work at all. It's very frustrating, and I can no longer rely on my alarm. Apple needs to get with it, and fix this issue. People shouldn't be an hour late for work, because their alarm randomly fails.

Jan 27, 2018 4:05 AM in response to Semajwerdna

I am so relieved to find out that I’m not going crazy!!! Yipee! I’m not the only one with this problem... This is a big Issue and I really must find a solution. Do I really need to get a different alarm clock because My IPhone can’t handle it? I have always been an Apple enthusiast, but this is a MUST FIX for apple. This has cost me dearly on several occasions.

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iPhone alarm is silent randomly

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