iPhone alarm is silent randomly

Hi everyone,

Since a few weeks it happens that my alarm clock doesn't come on with sound every time. When I wake up and set it just for checking, it rings again. It happened about 5 times, one time I woke up while it was alerting, but only the screen showed the alarm.

I really depend on this alarm clock but I can not trust it anymore :-( what to do?




[Re-Titled by Moderator]

Posted on Jul 12, 2017 11:20 PM

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Posted on Apr 24, 2020 7:21 AM

My alarm was also going silent after a single alert. Just started doing this after I got a replacement and figured out that it was because "Attention Aware Features" was turned on. When I turned the feature off, alarm started working as normal. I think the feature turns alarm to silent as soon as I move it or it recognizes my face ID.


To turn it off go to Settings-->Face ID and Passcode--> Attention Aware Features = off

318 replies

Oct 26, 2019 8:24 PM in response to kjsnow25

@kjsnow25 Thank you very much for this post. I had been struggling for hours trying to "fix" this issue on my wife's and my new 11pro's, going through 7 step and 10 step processes to no avail. I could not figure out the purpose of the Attention Aware setting, but if you (or @douglas2010) would like to try to explain it I'm all ears, but I doubt I will be turning it back on! Thanks again! We never had this problem with my 5S or her 6Plus, but it was time and we will adjust.

Nov 21, 2019 5:09 PM in response to Lala2731

Lala2731, yes I was responding to a specific question asked by JS656. You are right, the "Silent Alarm" problem does still happen. I use several streaming video apps (with sound too, obviously), and some of them have no problem letting the Alarm sound interrupt them when an iPhone alarm goes off, but others seem to suppress the Alarm audio and just keep streaming their own video and audio, while Apple silently displays the alarm on the screen. I'm not too bothered by these competing sound conflicts, since I bought a physical alarm clock just to be safe. But the most annoying "Silent Alarm" problem is when there is nothing else happening on the iPhone, no apps playing, and yet the alarm just displays on screen without making any noise.

Jan 12, 2020 7:59 PM in response to janafromstolberg

It is now 2020 and this issue is still not fixed. My alarm randomly does not go off. I’ve woken up and seen it on the screen as it should be making a sound. But no. My volume is up. Not on silent. Not on DND. I have purposely checked it the night before and it still happened. I had to go and buy a small alarm clock. But seriously Apple! This is a big doozy. It MUST BE FIXED.

Jan 12, 2020 8:20 PM in response to Blee238

The Silent Alarm problem is definitely a real bug. Supposedly, it only occurs in a relatively small number of iPhones. Unless Apple has covert members reading and posting on this thread, the company does NOT monitor anything that is being said here, so this is a very ineffective place to complain about the problem. I myself have bought two small alarm clocks that work well, and I also downloaded an app called "Alarm Clock For Me" that I use on my iPhone instead of trusting the Apple alarm.

Jan 22, 2020 9:10 AM in response to dbe133

dbe133 wrote:

Apple needs to fix this!! It should be so easy!!

Fixing an intermittent bug (or, more likely, a couple) that affects a comparatively small number of people is one of the harder things to do. The difficulty is compounded when people post here but don't also let Apple know by calling customer support, taking the phone into an Apple Store or leaving feedback. All of those things create a record that the right people at Apple see. Posting here doesn't do that.

Jan 26, 2020 9:03 PM in response to janafromstolberg

Yeah this has got me in trouble a few times now for being late to work.. The ringer is full volume and there is a sound choice is selected, no doubt about it. I actually have the exact same problem on my ipad - I turn my timezone to CST and set the alarm, and I wake up and see that it doesn't go off and the timezone is set to PST. So maybe related to having a weak 4g connection? Wish you guys would consider this a priority though - seems to me that the user is clearly not to blame here.

Feb 1, 2020 4:50 PM in response to JamesNey

JamesNey wrote:

How has this happened to so many of us, and affected so many people so negatively yet nothing has been done??

The thing is, it hasn't happened to very many people. It seems to be a number of bugs that each happen to a small percentage of iPhone users. Most people probably don't even report it to Apple. Intermittent bugs that happen to only a small number of people are among the hardest to troubleshoot, even when Apple knows about them. We also don't know what Apple is doing about it. For all we know, they could be working on it very hard but just haven't figured out all of the issues.


Those of us who remember alarm clocks also remember that they failed occasionally, too.

May 1, 2020 8:08 AM in response to janafromstolberg

I’m having the same problem with my alarm. It will make a sound for like a second then go silent. The screen shows that it should be alarming. Also when mine is doing this certain video apps like tik tok, Joyce Meyer, they do the same thing. They place for second or two then stop. I’ve called Apple and they were getting with their specialists and nothing ever happened. I’ve even been given a new iPhone and just recently bought the newest phone on market.

Dec 20, 2017 7:11 AM in response to janafromstolberg

I'm also having this issue. I just switched from 6S to 8 over the weekend. The alarm didn't go off yesterday and I was saved by a whining dog - 10 minutes after I normally would wake. This morning I used the Alarm Clock instead of Bedtime and the alarm went off for a second, then stopped. I wouldn't have even noticed it except I had it on vibrate too. That also stopped after a second, but it was enough to wake me. My daughter complained that hers didn't go off a few weeks ago, so I'm thinking this has to be an IOS 11 issue.


I never have my ringer on and my DND is always set for 9 p.m. - 7 a.m., but I never had a problem with the alarms before.

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iPhone alarm is silent randomly

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