iPhone alarm is silent randomly

Exact same issue here. It’s happened around 4-5 times already. In the past I thought it was “pilot error” and that I had the ringer volume too low. Well that wasn’t the case today. After waking up late and seeing the screen showing the alarm was going off with no sound, I checked all settings and everything was as it should be...as it was the day before when the alarm did go off properly. I asked my son if he heard an alarm and he confirmed that he didn’t.

Apple needs to fix this and send an update pronto.

Yes. Yes, it sure did. What’s ridiculous is that this is still a problem. I wonder if Apple even knows how to fix it at this point. There’s no point in contacting them anymore. They give the same advice, assuming this is user error. I’m sure it is in some cases, but there are those of us who have checked everything, do the same thing every single day, and the problem is still random. That is not user error.

I am having this exact same issue Apple and it is TWO WHOLE YEARS LATER I know many people with android phones who all say they have never experienced this. I’m going to switch to Android because clearly Apple can’t make their devices reliable. When your customers rely on your devices to keep their jobs and make it to important things on time you better make sure your devices work properly. The more we rely on technology it seems the more it malfunctions it’s ridiculous.

This happened to me a couple years ago, except I missed an exam worth 40% of my grade and failed the class. I stopped using the alarm and eventually it seemed to resolve itself (update?). It just started happening again though and I’m still unable to find a solution. I wouldn’t take the chances and recommend getting a different app that you know works.

This has happened to me lots of times. I plug my phone on charge and missed all the alarms, the phone won’t vibrate or make any sound, even if you try to make a call where is no sound but some static sound. Rather is no key tones when you press the passcode to unlock the phone and the only way to get any sound back is to turn the phone off and on again. I’m on the latest software and my volume is on full and I never use do not disturb at all.

So it's June 2019 and this issue hasn't been resolved? Is there a way to indicate the "Apple Recommended" response does not address anyone's issue? This happened to me today for the second time in three months - the first time, I missed a flight, today, I missed an important meeting. When I look at the phone, it visually looks like the alarm is going off (snooze and stop buttons displayed), but it's not making sound or vibrating at all.

Apple, please fix this issue! You can't have an alarm function that randomly completely fails. People really depend on their alarm.

andie512 wrote:

So it's June 2019 and this issue hasn't been resolved? Is there a way to indicate the "Apple Recommended" response does not address anyone's issue?

As there is more than one issue with the same end result, it's going to be hard to present a single answer.

Apple, please fix this issue! You can't have an alarm function that randomly completely fails. People really depend on their alarm.

Apple is not reading here. If you want Apple to know you have a problem, contact customer support using the Contact Support link at the top right of every page of these forums. In addition to walking you through troubleshooting, they will log the problem. So, even if they don't manage to figure out what the issue is in your case, they will have a record. The more data points they have, the more likely they will be able to find solutions to this troubling but, fortunately, rare problem.

i’m very frustrated. i work opening shifts at my coffee shop, so i always have to be up at extremely early hours. i’ve missed 2 days of work because of this issue. i woke up this morning to missed calls and texts but with no alarms showing they even went off!! i’m so frustrated and really don’t want to lose my job. i’m on a 7+ with the newest software updates. my boyfriend is having the same issue. any ideas??

Having this random problem as well. I have the iPhone XS Max with the latest iOS and this happens to me about once or twice a month. My routine is exactly the same every time. I always have the ringer switch set to silent because of the ridiculous amount of spam calls, I haven’t changed the Bedtime settings since I set them up when I got the phone, all the volumes are always at reasonable levels, and yet the alarm is randomly silent. This morning it was silent, but I did nothing different from the day before, and it worked then.

I really don’t think this is user error. There are so many people with the same issue, going back a couple years and on several different devices.

Also, I have nothing Bluetooth hooked up. My phone physically plugs in to my car for Car Play and I don’t have any Bluetooth devices. Since the last time the alarm failed to sound I have turned off Bluetooth on my phone, so hopefully it helps, but the issue is so random that it’s hard to tell.

My iPhone 10 did it again today for the second time and I was late for work. All settings are correct and updates are current.

We pay way to much money for this not to work like it should. I expect more from a company like Apple.

Its an alarm clock ! Fix it !!

costa781 wrote:

I’m going to lose my job over this I never have been late to work and now I’ve given a warning thanks apple

Is there something from preventing you from buying an alarm clock? I would think that a responsible person would find an alternate means of waking themselves up until they resolved the problem with their phone.

Same thing happened to me. I confirmed that the ringer was turned all the way up, the alarm sound was NOT set to none, and there were no headphones connected to my phone, yet my alarm went off with no sound this morning. I have multiple alarms set every morning and all of them were silent for some reason.

Today again noticed bug with sound. Again alarm was going off without sound and only vibrating. Do not disturb was off, sound level on max and alarm song was Ripples and side switch was on ringer mode. I picked up phone and heard hissing noise on both speakers. Restarted phone and then problem disapeared. Later today bug returned and I missed one call because again phone only vibrating and no sound from speakers. Then I called back and nothing heard on ear speaker, It was silent. Again did restarted phone and problem gone. What the heck Apple? I paid more than grand for xs max and this is what I get? If this will continue on iOS 12.4 or iOS 13 I will consider to move on android camp. I like my iPhone but I can’t tolerate these issues and I know that android also not perfect, but it will notificed about incoming calls with sound and will not be late to work because alarm gone without sound. Previous I did DFU restore and set phone as new and bug coming back. This is clearly a software bug not hardware deffect. Sent bug report about this to apple a few months ago.

I want to add that at the same time when is no audio on phone sometimes phone also freezing and opening app or reacting on swipes after 5 or 10 secs after touching and it looks some kind of kernel panic. Previously I had iphone xs max and it did same bugs I described above. I noticed that bugs apeared after iOS 12.1.3 update. Then I switched to galaxy s10 plus and didn’t like some android aspects. And now switched back to iphone xs max and again noticed bugs returned I had on previous iphone xs max. Don’t think this is related to speakers. If there was speakers problem then phone restart wouldn’t help I think.

Hi there, I’ve had this same problem on my iPhone XS for a while and finally found the solution. Go to your setting — Face ID and passcodes — turn off Attention Aware Features. I had this on before and according to the Apple Store staff, your camera may be scanning for a face when the alarm goes off and therefore automatically turn the sound off. I’ve had no problems since then (a week ago) with the alarm, fingers crossed it will stay this way. Hope this helps.