iPhone alarm is silent randomly

I am just today having this same issue with my iPhone x and iOS 11.2.6, VERY low volume on alarm, and SNOOZE is not working though it is set to work, and volume is set high. The snooze button does not appear when the alarm goes off, and the alarm SEEMS to be at lowest volume, when it is set volume high

I'm also finding I have to restart my iPhone for various issues I haven't yet specifically identified, with this iPhone X, or with this ios

I’m having the exact same issue, especially when I have multiple alarms. There’s been several tunes where I press snooze once only to jolt awake thirty minutes later, look at my phone screen, and see the alarm going off on the screen, but hear nothing (or a very, very quiet alarm). This is a real nuisance that needs to be taken care of!

Has anyone been able to successfully fix this issue? The alarm on my iPhone X continues to randomly switch to vibrate. I have no idea if my alarm is going to go off in the morning or not. Between my wife and I, we have had every iPhone model that has come out. I am not sure if this is an iPhone X issue, or an iOS 11 issue? Apple, please help!!!

Thank you for the reply, it has been well received.

Unfortunately, I would have to disagree with you regarding it being an iPhone X or iOS 11 issue. As I mentioned before, I have had every single iPhone model since the very first edition. This issue has never happened to me with any other iPhone model, nor has it happened while using any of the previous iOS releases. I did not start experiencing this issue until having the iPhone X, running on iOS 11.

I understand that there could be a lot of factors that could cause this issue. All of the things you have mentioned have been checked, and are not the cause of my problem. I should have listed my issue in more detail, please see below:

I always have 2 alarms set to go off in the morning, just in case the first does not do the job. The alarms will be set for 5:03 am and 5:09 am. Neither of them set to go off exactly on the hour. The alarms will work fine for several days to weeks with no issues. Then, for no reason, the alarms will go off, but only on vibrate, NO SOUND! This is the same alarm that has worked for many days in a row, not a new alarm that was created incorrectly, but the same alarm that has been working just fine.

When this happens, I will then quickly create a new alarm (with sound), to go off the next minute. When the alarm goes off, again, no sound, only vibrate.

I have also noticed that when this happens, my phone will not make any sounds at all, only vibrate. If I receive a phone call, no ringer, only vibrate. Then, when I answer the call, I cannot hear the person on the other end, no sound at all. I have been told that the person on the other end can hear me, but I cannot hear them.

The only way that I have been able to temporarily fix the issue is to delete all of the existing alarms, then do a hard reset. Once the hard reset is complete, will go in and create the new alarms and the sound is back, working like it should. Again, this is only temporary, because eventually the same thing continues to happen. Unfortunately, I never know which morning it will choose to stop working correctly.

damonerin wrote:

Thank you for the reply, it has been well received.

Unfortunately, I would have to disagree with you regarding it being an iPhone X or iOS 11 issue. As I mentioned before, I have had every single iPhone model since the very first edition.

I believe IdrisSeabright said that it was not an iPhone X or iOS 11 issue based on the fact that she and I have been seeing and answering posts that describe this real issue going back several years, long before the iPhone X or iOS 11 existed. As to why you have not seen it before and you do now I don't have an answer, but many others have had this issue with older phones and older versions of iOS.

Didn't read it all through but someone said before that:

If You're setting multiple alarms, they mess up with each other if You snooze them.

I've noticed the same issue even if I don't snooze them.

I'm having problems waking up, therefore I set multiple alarms. One is definitely not enough. The excuse that my alarm didn't work is not trusted anymore. It's been too many times.

So, I've got few questions:

1.How long will the alarm sound until it stops. (I noticed that it is the specific amount of time)

2.In how many minutes is it going to ring again? (if it will)

3.How many times will it repeat this cycle?

4.What's gonna happen if one alarm is working, and there is another one comes up? Which one is gonna sound? If the first one will start ringing, then will the second start ringing after the first one is off?

I’ve had this same problem. I have class at 9 every morning and have about 6 alarms set for the hour between 7:30 and 8:30. More than half the time I sleep through my class and wake up with my alarms on my screen and having to turn off all of them, but they werent making any noise. Is it possible that the alarms only go off for a certain amount of time before they silence? I’m not sure but I’ve missed way too much stuff to rely on this again

Hi Gus. It is not that the alarm is low or that there are headphones, bluetooth or wired connected. The ringer volume was almost at full, the do not disturb was not enabled. It just randomly happens that when the alarm goes off, the screen shows the alarm, but NO sound and no vibrate. My alarms are set to both ring and vibrate. Not even low sound. None.

Here I am, 2019, WAY after the original post to say that this STILL happens to me. It’s completely random. I can press snooze on my alarm, lie in bed awake, notice it’s not gone off in a while, check it and see that it appears (on the screen) to be going off, but there is no sound or vibration, press snooze again to see if it does it again, and then it works fine the next time it goes off. All my settings are fine. This is becoming a more frequent problem, and I am late getting my son to school sometimes because of it. I once missed a very important meeting. I have missed doctor appointments and more because of it. It’s not that I’m simply sleeping through it, though I’m sure that has happened before, because I was awake and talking to my husband when it did it again recently. Finally, there was my proof that I was not just sleeping through it. This is SO frustrating. I tried switching to Android recently. (Quite a traumatic experience, lol.) The one thing I really liked about it was the dependable alarm. Even if it went off until it shut itself off, it would go off again after about 10 minutes. It never did what this Apple alarm does, so I know it’s not me. I have triple checked the settings and followed the help instructions. It works properly about 85-90% of the time, but that is not acceptable. I need this to be dependable. (Also, I have no 3rd-party alarm apps on my phone.)

Exact same issue here. It’s happened around 4-5 times already. In the past I thought it was “pilot error” and that I had the ringer volume too low. Well that wasn’t the case today. After waking up late and seeing the screen showing the alarm was going off with no sound, I checked all settings and everything was as it should be...as it was the day before when the alarm did go off properly. I asked my son if he heard an alarm and he confirmed that he didn’t.

Apple needs to fix this and send an update pronto.

Yes. Yes, it sure did. What’s ridiculous is that this is still a problem. I wonder if Apple even knows how to fix it at this point. There’s no point in contacting them anymore. They give the same advice, assuming this is user error. I’m sure it is in some cases, but there are those of us who have checked everything, do the same thing every single day, and the problem is still random. That is not user error.

I am having this exact same issue Apple and it is TWO WHOLE YEARS LATER I know many people with android phones who all say they have never experienced this. I’m going to switch to Android because clearly Apple can’t make their devices reliable. When your customers rely on your devices to keep their jobs and make it to important things on time you better make sure your devices work properly. The more we rely on technology it seems the more it malfunctions it’s ridiculous.

So it's June 2019 and this issue hasn't been resolved? Is there a way to indicate the "Apple Recommended" response does not address anyone's issue? This happened to me today for the second time in three months - the first time, I missed a flight, today, I missed an important meeting. When I look at the phone, it visually looks like the alarm is going off (snooze and stop buttons displayed), but it's not making sound or vibrating at all.

Apple, please fix this issue! You can't have an alarm function that randomly completely fails. People really depend on their alarm.

i’m very frustrated. i work opening shifts at my coffee shop, so i always have to be up at extremely early hours. i’ve missed 2 days of work because of this issue. i woke up this morning to missed calls and texts but with no alarms showing they even went off!! i’m so frustrated and really don’t want to lose my job. i’m on a 7+ with the newest software updates. my boyfriend is having the same issue. any ideas??

My iPhone 10 did it again today for the second time and I was late for work. All settings are correct and updates are current.

We pay way to much money for this not to work like it should. I expect more from a company like Apple.

Its an alarm clock ! Fix it !!