iPhone alarm is silent randomly

Hi everyone,

Since a few weeks it happens that my alarm clock doesn't come on with sound every time. When I wake up and set it just for checking, it rings again. It happened about 5 times, one time I woke up while it was alerting, but only the screen showed the alarm.

I really depend on this alarm clock but I can not trust it anymore :-( what to do?




[Re-Titled by Moderator]

Posted on Jul 12, 2017 11:20 PM

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Posted on Apr 24, 2020 7:21 AM

My alarm was also going silent after a single alert. Just started doing this after I got a replacement and figured out that it was because "Attention Aware Features" was turned on. When I turned the feature off, alarm started working as normal. I think the feature turns alarm to silent as soon as I move it or it recognizes my face ID.


To turn it off go to Settings-->Face ID and Passcode--> Attention Aware Features = off

318 replies

Dec 20, 2017 7:11 AM in response to janafromstolberg

I'm also having this issue. I just switched from 6S to 8 over the weekend. The alarm didn't go off yesterday and I was saved by a whining dog - 10 minutes after I normally would wake. This morning I used the Alarm Clock instead of Bedtime and the alarm went off for a second, then stopped. I wouldn't have even noticed it except I had it on vibrate too. That also stopped after a second, but it was enough to wake me. My daughter complained that hers didn't go off a few weeks ago, so I'm thinking this has to be an IOS 11 issue.


I never have my ringer on and my DND is always set for 9 p.m. - 7 a.m., but I never had a problem with the alarms before.

Feb 7, 2018 10:04 PM in response to Craigl25l

I I am having the same problems. Alarm sound not working, randomly the phone goes into silent mode on videos on different social media platforms.

Have to resart the phone in order for it work.


This my 8th iphone I have owned and you expect the latest X-phone alarm to work, so annoying,

how can i trust it when traveling? It has already made me late for work a couple of times.


Come on apple fix this problem!!

Mar 6, 2018 12:12 PM in response to deq565s

This is happening to me too - alarm 'goes off' at the right time but has no sound and doesn't vibrate (but it looks like it is going off from the screen)! I tested the sound of the alarm in edit mode and it wasn't switched to 'none' and had plenty of volume. Luckily I also have a cheap Android from work - a quarter of the price, but the alarm works!

Apr 2, 2018 5:22 AM in response to janafromstolberg

I had this problem with my old phone too but it managed to resolve itself over time. I don’t remember how or why. But my IPhone X is worthless as an alarm. I don’t understand why Apple doesn’t have the ability to separate the alarm volume from the volume and other buttons to just eliminate that variable. Most people have a consistent procedure for waking up. It doesn’t involve checking your phone every which way before bed. I have another Alarm I use to wake me up.

Apr 5, 2018 6:03 AM in response to Bill3D

I am just today having this same issue with my iPhone x and iOS 11.2.6, VERY low volume on alarm, and SNOOZE is not working though it is set to work, and volume is set high. The snooze button does not appear when the alarm goes off, and the alarm SEEMS to be at lowest volume, when it is set volume high


I'm also finding I have to restart my iPhone for various issues I haven't yet specifically identified, with this iPhone X, or with this ios

May 24, 2018 7:06 AM in response to IdrisSeabright

Thank you for the reply, it has been well received.


Unfortunately, I would have to disagree with you regarding it being an iPhone X or iOS 11 issue. As I mentioned before, I have had every single iPhone model since the very first edition. This issue has never happened to me with any other iPhone model, nor has it happened while using any of the previous iOS releases. I did not start experiencing this issue until having the iPhone X, running on iOS 11.


I understand that there could be a lot of factors that could cause this issue. All of the things you have mentioned have been checked, and are not the cause of my problem. I should have listed my issue in more detail, please see below:


I always have 2 alarms set to go off in the morning, just in case the first does not do the job. The alarms will be set for 5:03 am and 5:09 am. Neither of them set to go off exactly on the hour. The alarms will work fine for several days to weeks with no issues. Then, for no reason, the alarms will go off, but only on vibrate, NO SOUND! This is the same alarm that has worked for many days in a row, not a new alarm that was created incorrectly, but the same alarm that has been working just fine.


When this happens, I will then quickly create a new alarm (with sound), to go off the next minute. When the alarm goes off, again, no sound, only vibrate.


I have also noticed that when this happens, my phone will not make any sounds at all, only vibrate. If I receive a phone call, no ringer, only vibrate. Then, when I answer the call, I cannot hear the person on the other end, no sound at all. I have been told that the person on the other end can hear me, but I cannot hear them.


The only way that I have been able to temporarily fix the issue is to delete all of the existing alarms, then do a hard reset. Once the hard reset is complete, will go in and create the new alarms and the sound is back, working like it should. Again, this is only temporary, because eventually the same thing continues to happen. Unfortunately, I never know which morning it will choose to stop working correctly.

May 24, 2018 7:10 AM in response to damonerin

damonerin wrote:


Thank you for the reply, it has been well received.


Unfortunately, I would have to disagree with you regarding it being an iPhone X or iOS 11 issue. As I mentioned before, I have had every single iPhone model since the very first edition.

I believe IdrisSeabright said that it was not an iPhone X or iOS 11 issue based on the fact that she and I have been seeing and answering posts that describe this real issue going back several years, long before the iPhone X or iOS 11 existed. As to why you have not seen it before and you do now I don't have an answer, but many others have had this issue with older phones and older versions of iOS.

Jul 10, 2018 11:31 AM in response to Lowrider778

I am new to this discussion, but I'm responding to your comment because what you suggested is not what's causing my problem.


I have been experiencing these alarm issues for many years, across multiple iPhones (4s, 5, 5s, 7). I always thought I was crazy and just dealt with being late to work because my freaking alarm wouldn't wake me up.


My issue is exactly as others described. Usually my alarm would go off the first time, then I'd hit snooze (not volume or anything else), and wake up 2 hours later with no sound but the screen would show that the alarm was going off. So infuriating!


I have just 1 alarm in my entire phone and I never ever open it or change it. Even on holidays when I don't have to work, I still don't touch the alarm (although I've never been lucky enough to experience this issue on THOSE days).


To be clear, I don't even have alarms that aren't set to on or anything as I have just one alarm. I do not use bedtime either.


It's really weird that the alarm works perfectly for a good period of time, and then suddenly it stops working (always after the first snooze).


I had this issue this morning and I did not have any calendar notifications. I did get a Twitter notification on the same minute as my alarm, but not sure if it was exactly the same time or not, but there weren't any notifications at alarm time + 9 snooze minutes but was at alarm time + 14.

Jul 16, 2018 8:32 AM in response to Lowrider778

So, if I'm reading all of this (yes, I read all of it) this is an ongoing issues, although random, that Apple has decided is a non-issue. Can this truly be the case? With so many individuals experiencing this issue, why wouldn't Apple, over these years that this has been happening, take on the "glitch" and solve the issue?


Mine is on an iPad Air, and it's very old, and has worked for 90% of the time I've had it, but this is now an every day occurrence. If I choose to "snooze", I choose to oversleep because the alarm will STOP sounding. I can repeat this problem on demand, so for me it's not a glitch.


Please tell me there's SOMETHING we can do.

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iPhone alarm is silent randomly

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