iPhone alarm is silent randomly

The following suggestion "Attention Aware Features" was turned on. When I turned the feature off, alarm started working as normal. To turn it off go to Settings-->Face ID and Passcode--> Attention Aware Features = off" is not available on my iphone 8, IOS 13.4.1, thus I still have the problem of intermittent correct working of the alarm.

Yes, this discussion thread was started long ago. It is about an actual, random, "silent alarm" problem with the iPhone that goes back a long ways. It has nothing to do with the attention aware feature that will quiet the alarm sound if it sees your face looking at the phone when an alarm goes off. That is a separate, more recent issue.

The following suggestion "Attention Aware Features" was turned on. When I turned the feature off, alarm started working as normal. To turn it off go to Settings-->Face ID and Passcode--> Attention Aware Features = off" is not available on my iphone 8, IOS 13.4.1, thus I still have the problem of intermittent correct working of the alarm.

what Mi_LDN_M SAID FIXED IT!!!!!!!!! DO THIS!!!!!

This problem on my iphone 7 plus began right after I installed 13.4.1. This is why I generally avoid iphone installs!! Apple if you want us to install your updates, please don't fix what ain't broken!

KGE33 wrote:

This problem on my iphone 7 plus began right after I installed 13.4.1. This is why I generally avoid iphone installs!! Apple if you want us to install your updates, please don't fix what ain't broken!

As this thread is two years old, the problems are probably not related to updates. It's unfortunate that this is a relatively rare symptom of what appears to be a number of different problems. This makes it very hard to determine all of the causes. If you go through the thread, you'll find that some people were able to resolve their issues. You should try the various solutions listed throughout the thread and see if any of them work for you.

APPLE PLEASE FIX THIS! This has been going on for years! I have a $1000 iPhone XS and I should be able to depend on it. This is a very important feature for so many people, especially those who travel. Who does wake up calls anymore anyway? I was late for work today. This isn’t the first time the alarm didn’t sound but yet shows that it’s working on the screen. What is happening here??!!!!!!! THIS IS A MAJOR ISSUE!!! Please respond to this! The original post was in 2017 and here we are still replying to the same question in another decade!!!!!

I am having the same issue and for the longest I was misled into thinking that I might just be an extremely deep sleeper smh. I find it very frustrating that I cannot rely on my iPhone alarm app to carryout the simple function of emitting a sound to alert me while the active alarm notification displays on my screen. This has resulted in me having to purchase an actual alarm clock which has sort of been a hassle of its own. From the earlier posts in this forum, I see that this is a prevailing issue dating back to 2017 and Apple is still having the same exact complaints three years later. My day consistently revolves around alarms between work, projects, etc. I have always championed Apple as a company and, therefore, would appreciate if they would start to live up to the standards that they advertise and fix this issue immediately....

Hi there! 👋 I can’t believe a lot of people like me have problems with the alarm. I have an iPhone Max Xs and I have the same problem with other iPhone users. I have checked everything, volume, setting and all but to no avail. Sooo so very unreliable. My husband teases me all the time about it.

Please help?

This is happening to my daughter and I also. We have the latest updated iOS. Any movement of the iPhone turns off the alarm. Even lifting it to hit snooze turns off alarm. We've both checked all settings. She's in the Netherlands and I'm in Canada so it's not the house or something. Please help we rely on the alarm.

There is nothing that can be done. None of the solutions including the one here solve the problem. This has been going on since the iphone 5 and is still present in the iphone 7, and probably the 8 as well. Apple does not know how to fix the problem.

Same issue for me this morning (and not the first time). Here’s a screen shot of my phone screen after I hit snooze. Normally it’s a 9 minute timer. That 9 minutes had elapsed, and was now counting up (note the negative sign in front of the timer). The phone alarm did initially sound, and I got snooze, but the snooze today was silent. Also to note: “Bedtime” do not disturb schedule is scheduled to end at 5:30am. It still was on at 7:17am.

This is a bug, not user error with the volume settings. Apple, please look into this and feel free to contact me for the logs off my phone..

momaj2005 wrote:

Why won't Apple pay attention??

Probably because you haven't yet communicated with Apple. This forum is user-to-user; Apple does not participate. Either use the Contact Support link at the top of this page for personal assistance, or go to https://apple.com/feedback to register your concern.

Dn74649 wrote:

This is a bug, not user error with the volume settings. Apple, please look into this and feel free to contact me for the logs off my phone.

This is a user-to-user forum. Apple engineers are not reading here. If you want to talk directly to Apple, you can use the Contact Support link at the top right of every page of these forums. In addition to trying to help you, they will also log your issue.

You can also submit feedback here:

Product Feedback - Apple

douglas2010 wrote:

I don't believe that Apple actually reads or monitors this thread. If someone can please post the best link for directly contacting Apple, I think we should all use that link and send Apple an email about this problem so that they will be sure to know about it. Thanks.

You are correct. Apple engineers and developers do not regularly monitor the forums. You can either contact Customer Support who, even if they cannot help you, will log the issue. Use the Contact Support link at the top right of every page of these forums. Or, you can use the product feedback page:

Product Feedback - Apple

My iphone have the same problem. But the biggesest ptoblen is that apple didn't bordered fix the problem on the newest ios update. I have lost all my hope with apple. I am switching!