iPhone alarm is silent randomly

Hi everyone,

Since a few weeks it happens that my alarm clock doesn't come on with sound every time. When I wake up and set it just for checking, it rings again. It happened about 5 times, one time I woke up while it was alerting, but only the screen showed the alarm.

I really depend on this alarm clock but I can not trust it anymore :-( what to do?




[Re-Titled by Moderator]

Posted on Jul 12, 2017 11:20 PM

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Posted on Apr 24, 2020 7:21 AM

My alarm was also going silent after a single alert. Just started doing this after I got a replacement and figured out that it was because "Attention Aware Features" was turned on. When I turned the feature off, alarm started working as normal. I think the feature turns alarm to silent as soon as I move it or it recognizes my face ID.


To turn it off go to Settings-->Face ID and Passcode--> Attention Aware Features = off

318 replies

Mar 2, 2020 12:04 AM in response to Louise3601

I haven't read the complete thread but I've just registred to let you know that the exact same thing happened to me now as well.


I ran late for an important appointment because my $1000 iPhone X is not able to reliably activate an alarm. This has happened before, however I thought it was my bad -- it just didn't come to my mind that such an expensive phone could have such a ridiculous flaw.


Any support from Apple so far?


Mar 6, 2020 6:37 AM in response to janafromstolberg

TWENTY PAGES Apple!?!


I bought the original iPhone, one for my wife, one for me. I've had one ever since. It blows my mind that this alarm bug has existed, in some form or fashion, since the first one. I just had it happen this morning again. Three alarms, the last one went off AFTER I checked under sound and haptics and confirmed my volume is set at half in there. Both silent and non-silent are set to about half. While the alarm is going off, I can switch the slider from silent to normal, and the alarm tone appears. I switch it back, it goes away.


It's sad, I literally have a new phone coming today to replace my old one, and I bet it still has this issue.


Apple, get it together.

Mar 31, 2020 11:46 AM in response to janafromstolberg

I have Iphone 11...This has happened to me too, I thought I finally fixed the problem 2 days ago when I updated my phone then alarm worked the next day (I did also set 5 other alarms 1 minute apart to MAKE SURE it would work). I assumed the problem fixed itself. I set a later alarm for this morning because it wasn’t important to be up, just important to me. I was half awake and the alarm NEVER made a sound in the last 30 minutes that it was “going off”. I have tried all your “solutions” but nothing works as you say it will. I think Apple should be replacing phones at this point if you have so many people with the same issue not being properly solved.

Mar 31, 2020 11:59 AM in response to serenasavoie

serenasavoie wrote:

This is not useful information as all the people replying have done this, and the problem has NOT been solved. We need better solutions Apple.

Then perhaps you should talk to Apple. Apple doesn't read here for suggestions or reports of problems. Even Gus, who is an Apple employee, isn't charged with doing that. Contact Apple support using the Contact Support link at the top right of every page.


You can also submit feedback to Apple here:


Product Feedback - Apple


Some of the people reading this thread have tried Gus's suggestions, some haven't. Some have figured out the cause of their problem, some haven't. What makes this difficult is that it's most likely more than one problem and it affects very few people. Those are the hardest to resolve.

Apr 18, 2020 10:43 AM in response to janafromstolberg

IOS 13.4.1 my timer randomly works and then does not work. I use it for 20min reminders and not changing anything on the phone inbetween setting the reminders. Sometimes the timer works, other times it does not. I make a point of checking that I have actually set the timer and that it has begun counting down. When I get a sense of 'has 20mins not yet passed?', I pick up phone and what is showing is the starting display of the 20min duration. I'm manually setting my timer for 20mins two to three times/hour for 5hrs/day (20mins study periods). It happens several times per day, for no reason at all (meaning I've not touched/changed anything inbetween starting a new 20mins period). I've seen that this problem is ongoing over years...and Apple have not fixed it. WHY?

Apr 25, 2020 9:36 AM in response to janafromstolberg

I am having the same issue. I have an alarm for 5:45, 6:00, and 7:00. The 7:00AM alarm works but the other 2 do not ring. I checked the alarm setting and all 3 are set to the same sound. I checked the volume setting and it was fine. Although we already know that. Otherwise, the 7:00AM alarm wouldn’t go off at full volume.

I’ve been using the iPhone alarm setting for over 5 years within problems. Thus needs to be fixed. I start a new job, need to wake up earlier, and can’t rely on iPhones alarm.

Please fix.

Apr 29, 2020 11:00 AM in response to Mi_LDN_M

The following suggestion "Attention Aware Features" was turned on. When I turned the feature off, alarm started working as normal. To turn it off go to Settings-->Face ID and Passcode--> Attention Aware Features = off" is not available on my iphone 8, IOS 13.4.1, thus I still have the problem of intermittent correct working of the alarm.



what Mi_LDN_M SAID FIXED IT!!!!!!!!! DO THIS!!!!!


May 14, 2020 12:02 PM in response to KGE33

KGE33 wrote:

This problem on my iphone 7 plus began right after I installed 13.4.1. This is why I generally avoid iphone installs!! Apple if you want us to install your updates, please don't fix what ain't broken!

As this thread is two years old, the problems are probably not related to updates. It's unfortunate that this is a relatively rare symptom of what appears to be a number of different problems. This makes it very hard to determine all of the causes. If you go through the thread, you'll find that some people were able to resolve their issues. You should try the various solutions listed throughout the thread and see if any of them work for you.

May 23, 2020 6:01 AM in response to IdrisSeabright

APPLE PLEASE FIX THIS! This has been going on for years! I have a $1000 iPhone XS and I should be able to depend on it. This is a very important feature for so many people, especially those who travel. Who does wake up calls anymore anyway? I was late for work today. This isn’t the first time the alarm didn’t sound but yet shows that it’s working on the screen. What is happening here??!!!!!!! THIS IS A MAJOR ISSUE!!! Please respond to this! The original post was in 2017 and here we are still replying to the same question in another decade!!!!!

Jul 3, 2020 5:55 AM in response to janafromstolberg

I am having the same issue and for the longest I was misled into thinking that I might just be an extremely deep sleeper smh. I find it very frustrating that I cannot rely on my iPhone alarm app to carryout the simple function of emitting a sound to alert me while the active alarm notification displays on my screen. This has resulted in me having to purchase an actual alarm clock which has sort of been a hassle of its own. From the earlier posts in this forum, I see that this is a prevailing issue dating back to 2017 and Apple is still having the same exact complaints three years later. My day consistently revolves around alarms between work, projects, etc. I have always championed Apple as a company and, therefore, would appreciate if they would start to live up to the standards that they advertise and fix this issue immediately....

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iPhone alarm is silent randomly

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