How do I reset the recovery key? The option to do it on the replace recovery key on security on my Apple account does not exist.
Do you really mean Recovery Key? This is a code beginning RK followed by a dash then three groups of four characters separated by two more dashes (e.g. RK-A1B2-C3D4-E5G6). This applies only with two-step verification, not with two-factor authentication; it is meant to be used only when you have lost your 'trusted device' to which a code is sent when you sign into iCloud. How many characters is the iPod Touch asking for? It may be the passcode which applies only to the device, not the verification process which protects your Apple ID. This is normally 4 or 6 numbers unless you have set up a complex passcode on the device. If you have lost it you will need to erase the device and restore from your backup - please see
This Recovery Key is to do with Filevault, not two-factor verification, and so is to do with your Mac rather than your Apple ID. This Apple Help page covers the subject:
Hi, yes it is RK on old device and two-factor on newer device. I posted a solution above that worked.
No
No Recover OS
It’s same in my case. Need some help to
I use two-factor verification but I was prompted for my recovery key when attempting to reset the password to my computer. Like OP, the option doesn't appear in my security settings. I do encrypt my hard drive with FireVault. Do you have any sense of what this might be about? I don't mean to be demanding of you; thanks, if you do take the time.
Nowhere in the security section do I have the option to "replace lost key"
Any other ideas?
Check out my post above, I had the same issue and fixed it.
>I just made a new apple account completely for the [old] iOS 6 device with a new gmail account, which got me in, then logged into the AppStore using the original account. In that case it had me add the two factor verification code to the end of the password when logging into the AppStore... an interesting workaround but it worked.
If you have two-factor authentication there is no Recovery Key in the system.
Dear APPLE -- where the F is this option?
You keep giving the same answer and the OPTION IS NOT where you have noted.
How do I reset the recovery key? The option to do it on the replace recovery key on security on my Apple account does not exist.
