Apple Watch not counting outdoor walk exercise

When I use the outdoor walk workout, nothing I do counts as exercise. My pace is fine, my heart rate is high enough. If I use indoor walk, it works fine, but, I'd prefer that my outdoor walks be recorded as such, because it seems ridiculous to have paid $370 for something that doesn't work as it is supposed to.


I've read other threads that suggest unpairing and then setting the watch up as a new watch (have done that), have suggested wiping everything and starting fresh (have done that too and lost all of the data and achievements I had earned before).


When I first bought the watch, it worked fine until a sleep app froze on it one day. I realize that shouldn't have anything to do with the issue, so it's likely coincidental.


I have also read older threads stating that the outdoor walk workout was glitchy, but, I'm unsure if Apple considers that problem to be solved?


My watch is on version 3.2.2 and my phone is on 10.3.2.


[Re-Titled by Moderator]

Posted on Jul 16, 2017 11:59 AM

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Posted on Aug 13, 2018 5:08 PM

Mine was solved by re-enabling all the location services for calibration etc, then turning off both iPhone and watch, then turning on iPhone first, then watch....then going for a walk while holding the iPhone for the first 15 minutes. The route map and walk were both recorded. You do have to walk at a good pace, though.

81 replies

Aug 11, 2018 10:09 AM in response to jAc324

Okay everyone. Yesterday I tightened my watch on my watch on my left left wrist and set the watch for out door workout. I pushed my stroller with my right hand and swung my left arm. It worked!

Today I changed my settings to wear the watch on my right wrist and swing my left arm. It worked.

One thing I can’t figure out is how to do is have the map/route show on the watch or my iPhone or both. Can anyone help me?

Feb 28, 2018 11:23 PM in response to Krissn333

I’ve been having the same problem with the outdoor walk exercise not crediting me with workout minutes. It’s really strange but when I went to the iwatch app on my iPhone and clicked on Health and then edit, I was immediately credited with those minutes!


I’ve had this problem for months and this is the first time I’ve been allocated outdoor walk as an exercise. So give it a go.

Aug 13, 2018 5:21 PM in response to Krissn333

Hey guys, I have experimented a bit with using the "Outdoor Run" setting instead of "outdoor walk" even when I am walking. It SEEMS to credit more minutes in that setting! It also records the distance and the route etc. just like the outdoor walk setting. Another nice thing about the Outdoor Run setting is that you can enable "auto pause". So, if you stop to admire the scenery or have to stop at a traffic light to cross street, etc., the workout will automatically pause for you to get a better time indication.


Please try it out and see if you like it better.

Apr 21, 2018 5:22 PM in response to Philly58

The play workout is amazing! It's in the workout app somewhere; you don't need to download it. I think I found it as an option when I selected the 'Other' workout, but it now appears at the top of the list.


Like others on here, I can't do what my watch thinks is a 'brisk walk'. I have arthritis and I'm over 60. I was getting pretty discouraged after walking several miles and getting five minutes' credit at the end of it. Then I tried the Play app.

This amazing workout credited me with my green ring whatever speed I managed to walk. Then I fell asleep in a armchair having forgotten to stop the workout and it still credited me with even more minutes. So it seems to me that Play is the one that trusts my judgment instead of telling me I have of behave like a twenty year old fit person to get my green ring. Love it!

Aug 9, 2018 9:37 AM in response to shawnafromwaco

If you go back to page 1 of this thread and look through the first 3-5 posts you will read about the work-around. It works but you apparently lose the map of your outdoor walk/run and you also apparently lose the distance you went.


So a pretty poor work-around. Seems Apple should spend some of the $31,970,000,000 in cash they were holding at the end of June 2018 to fix this issue.


It's not like this is an obscure feature of the watch either. "Intelligent activity tracking" is one of the featured things they tout when you go to Apple Watch Series 3 - Apple. For it to not "just work" feels like false advertising to someone who just shelled out $360+ on this watch.

Jul 16, 2017 8:43 PM in response to Jonathan UK

Jonathan,


When using the outdoor walk workout, it records everything correctly except giving me credit for the green exercise ring. Yesterday I walked for 30 minutes and the GPS map showed my heart rate was in the optimal range for exercise for nearly the entire time, except when I stopped to stretch my calf muscle for a moment. I was credited with ZERO minutes toward my exercise goal.User uploaded file


Today, I went to do roughly the same walk again. Started the outdoor walk workout and started walking. Ten minutes in, I checked to see if it was working. It wasn't. It had again credited me with zero minutes of exercise. My heart rate was where it needed to be for a brisk walk and my pace was an 18 minute mile. Being only 5'3", that's pretty fast for me. I quit the workout and decided to discard it. I then started the indoor walk workout and proceeded to walk at the same pace with the same heart rate for another 38 minutes, for which I received 38 minutes of exercise credit.


I understand that there's a "workaround," but, that seems stupid when I've just paid $370 for a watch that doesn't work correctly. I have read of this issue in several other threads. Is anything being done to correct this glitch??

Feb 9, 2018 1:59 PM in response to Jonathan UK

I'm having the same problem, and it used to work fine. I take the same walk on my lunch break every day. So it's not that I'm not walking hard enough to get credit. It's literally the same walk I've taken every day for 2 years, and it used to give me credit for the whole thing on outdoor walk. I agree with everyone else. I don't want a workaround. This an expensive device and it should work properly. What I'd like to hear is that they're going to do an update to fix this problem. It's frustrating me. I'm pregnant, and I want credit for my exercise!

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Apple Watch not counting outdoor walk exercise

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