Apple TV keeps asking for password
my Apple TV keeps asking for a password prior to watching any content from iTunes that I have bought
Apple TV
That is horrible! Apple, don't you have a fix for this?
Question marked as
I had the same problem, and I found that you have to completely log off and delete any references to your account on your Apple TV.
Go to Settings > iTunes Store > Apple IDs > Sign Out
Then go to Settings > iTunes Store > Apple IDs > Your Apple ID (scroll down to the ID you want to use) > trash (scroll right and select the trash can)
Then log on again, entering your Apple ID (and the six digit code if you use TFA).
Hope this works for you.
21 replies
Thanks for suggestions but sorry again. Adding the code gets the same response "invalid password" every time. I also tried to re-enter the password in the settings of the Apple TV and same again. The password needed each and every time there is a new programme or film or resumption of play when paused and turned off.
I have tried several times and wonder if anyone else has this verification problem. I also tried turning off two factor authentication and tried again. Still no sucess.
What happens if you ignore it?
If you are using 2 factor authentication, I suspect you just aren't adding the code quickly enough or haven't followed the suggestions correctly.
Verification failed message every time
Apple TV keeps asking for password