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How to reset forgotten Notes password on iPhone

I forgot the password for my locked notes. How can I reset the password?


[Re-Titled by Moderator]

Posted on Jul 20, 2017 12:48 PM

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Posted on Dec 19, 2017 7:12 AM

I went from using a touch ID to the iPhone X which is face ID. It won't let me open any of my locked notes nor can I copy and paste as you suggested above. Does anyone else have other ideas or facing the same problem? Thanks!

309 replies

Jan 27, 2018 9:04 PM in response to brifoz

Here is Apple's article regarding locking and unlocking notes: Keep your notes secure with password-protection - Apple Support


This is a current article which clearly states you can use your Touch ID if you set it up that way when you locked the notes. So, not sure what issue you are running into. Can you explain what is happening exactly?


And no one was implying that anyone has been stupid.


GB

Mar 31, 2018 10:17 AM in response to sbfromcalifornia

sbfromcalifornia wrote:


I am having the same issue! The older notes were Touch ID -- I never set up a numerical ID. Didn't occur to me that upgrading to the X would mean I would have neither Touch nor numerical. Lesson learned.


Anyone know a work around for this?


Sorry, but you had to set up a password in order to lock your Notes:


Set up your notes password

Before you can lock your notes, create a password that you can easily remember. If you're concerned about forgetting your password, make sure that you give yourself a password hint and that you set up Touch ID or Face ID. If you forget your password, Apple can't help you reset it.


From this support article: Keep your notes secure with password-protection - Apple Support


Try any password that you might have used. Your Lock Screen password, a random password. Do you have Face ID set up on your "X". If you don't, set it up and see if that will open your note.


Best of luck,


GB

Sep 26, 2021 6:44 AM in response to ameer154

Sorry, but there is no recovery method.


Notes are already secured by multiple layers of cryptologically secure - but recoverable - means.


Adding an additional password is an optional, “extra security layer” for which the user takes full responsibility for recovery.


See following iOS User Guide excerpt:


Important: If you forget your notes password, and you can’t use Face ID or Touch ID to unlock your notes, you won’t be able to view your locked notes, and Apple can’t help you regain access to those locked notes.


Ref: https://support.apple.com/en-au/guide/iphone/iphf177bb154/ios

Oct 15, 2018 11:40 AM in response to suzykazoo

SOLUTION

You need to follow these steps, writed above:

On your iPhone, iPad, or iPod touch:

  1. Go to Settings > Notes > Password.
  2. Tap Reset Notes Password.
  3. Enter your Apple ID password.
  4. Tap Reset Notes Password again.
  5. Enter your new password and password hint.


Then

Go to notes:

1. Create a new note

2. Lock these new note with your new password

3. Open these new note with your face id to test

4. Open the old locked note with your face id (A note that you have forgotten a password)

5. That's it!

Jan 6, 2019 7:32 AM in response to Warfet

There are so many posts about locked Notes problem, and I can’t read every single one of them. As we all know by now that resetting Notes password doesn’t fix this issue. Here is what I did to “transfer” locked Notes from my 6S to XS.


I have over 100 Notes on my 6S and about 25 of them are locked. I still can open locked Notes on 6S with finger print ID. However, I could not open same locked Notes on my XS. It kept asking for password.


Here is is what I did.


  1. On 6S, I opened the locked Note using finger print ID. Once it’s opened, I added “- New” on the title (top line). I did this because there will be two same Notes when I copy it onto XS.
  2. While it’s opened, I unlocked the Note.
  3. Using Airdrop, I transferred the Note from 6S to XS. Now I have two Notes on my XS. One with original name/title and lock, and the other with “- New” on title with no lock.
  4. Repeated Step #3 for all locked Notes.
  5. Once all locked Notes were transferred, I reserved the Notes password on my XS using Face ID.
  6. I deleted the one with lock.
  7. Removed “- New” from the title of unlocked Note.
  8. Add lock to the Note using Face ID.


It took several steps to accomplish this but a lot more convenient than retyping all locked Notes contents.

Jun 24, 2019 8:32 PM in response to suzykazoo

I FIGURED IT OUT.


  1. You have to reset your password for notes in settings (which still doesn’t unlock the old note you want)
  2. Then turn on Face ID or Touch ID for notes.
  3. Open a new note and type something to save the note and lock the new note you just made.
  4. Once you lock the new note using the new password you just set up in step one go to your old locked note and open using Face ID or Touch ID !!!!!


IT WORKS!!!!!! Not sure how I thought of doing it this way but I have my old notes back!

Feb 18, 2020 9:58 AM in response to suzykazoo

Hi! Just in-case anyone else searches for this problem this worked for me using my Macbook Pro (without Touch ID) and Apple Watch.


  1. Load up the Notes app. Find a locked note. Enter a wrong password a couple of times so the Reset Password button appears.
  2. Reset your password. (Just go and do it. You can still open old locked notes with Touch, Face ID or Apple Watch)
  3. Load up your old locked notes on a device with either Face or Touch ID, OR any Mac that supports "Use your Watch to unlock apps and your Mac" (The latter is what I did, FYI)
  4. With the note unlocked and open click "remove lock", then "Lock Note". So you're basically 're-locking' with your new password.


That's it! Works for me. Initially I, god, went through each note copying and pasting the text into a new TextEdit document each time, adding the date and time from the note manually. This way I ended up with 48 TextEdit documents open. Let me tell ya... quitting that app and having to review each one clicking "DELETE" was a pain ontop of a multitude of pains caused by this. My plan being to delete the original locked notes and copy the old ones back in having to put up with the broken dates on them. I don't even know how this happened. I can only assume iOS at the time created one of those big long generated passwords for me and saved to Keychain. Well, my keychain did show a suspiciously generated password for Notes but entering that didn't work. Not sure what happened but now I'm done with that method above. Phew!

Jan 16, 2018 10:47 PM in response to keelog

keelog wrote:


I have this same problem, and the problem with all the answers is they still don’t provide a way to get into your locked note.


That's right, because there is no way to get into your locked note. So, you can read answers all day long, and you won't find the one you are looking for because Apple has stated:


If you forgot your notes password

You can unlock a note only when you enter the password that it's locked with. If you forgot your password, Apple can't help you regain access to your locked notes.

That seems pretty clear to me.

GB

Jan 27, 2018 1:48 PM in response to gail from maine

I have the same problem with locked notes, but i set them so that I could open them with Touch ID. However after upgrading to iOS 11, I don’t get offered this option when I try to open a locked note.


I resent the implication that i have somehow been stupid. I genuinely believed it wasn’t desperate if I lost the password because there would always be the Touch ID option! So why doesn’t iOS give me this option any longer?

Jan 28, 2018 12:35 AM in response to gail from maine

Hi Gail!

Many thanks for your swift response.

Last summer I locked a few notes. First of all, I went into Settings and switched on the Touch ID option and created a password.

I then added a lock to three notes and locked them. I was able to access them successfully many times using Touch ID until I updated iOS to version 11. I never bothered to use the password and so forgot it. :)


Since I upgraded to iOS 11, when I try to open these locked notes the pop-up does not show the Touch ID option and touching the Home key has no effect.


On January 16, you wrote “If you forgot your notes password you can unlock a note only when you enter the password that it’s locked with.” But surely you should be able to use Touch ID if you set it up in the first place.


Thanks

How to reset forgotten Notes password on iPhone

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