Updating OSX 10.8.5 to El Capitan - Meet Requirements, but App store says I don't.

According to apple spec page I meet the requirements to upgrade to El Capitan. I am running 21.5-inch, Mid 2011, 12 GB RAM, 300+ GB free space, OSX 10.8.5.

https://support.apple.com/en-us/HT206886

However the App Store Will not let me "get" El capitan.

Error reply from App Store.

We Could not complete you purchase. This version of OS X 10.11 cannot be installed on this computer.

Any ideas Apple?

iMac (21.5-inch Mid 2011), OS X Mountain Lion (10.8.5), 12 GB Ram

Posted on Jul 23, 2017 6:44 AM

17 replies

Jul 23, 2017 12:30 PM in response to Eau Rouge

Nope. Nor the update section

Eric Root

Level 10

685,251 points

Jul 23, 2017 1:31 PM in response to poolking86

Try installing it in another admin account.

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Updating OSX 10.8.5 to El Capitan - Meet Requirements, but App store says I don't.

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