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Level 1

69 points

I received an email (Billing Fraud) Recent Purchase Confirmation asking me to log into my apple account to provide info for something I did not order. It said that click on the link LOGIN and cancel the transaction ... Pls advise

I have rec an email dated 21.7.17 [Billing Fraud} from apple store indicating I have made a purchase which I did not order. The email request to verify account info by clicking the login link.

Does it mean I have been charged? Before that I have already been warned that someone has tried to access my account and I have changed my password. Yet I still receive Billing Fraud .

Could someone tell me what is going on?

Posted on Jul 27, 2017 8:31 AM

Top-ranking reply

King_Penguin

Level 10

334,186 points

Posted on Jul 27, 2017 9:07 AM

Phishing emails :

Phishing and similar emails : Phishing & Other Suspicious Emails

Genuine iTunes emails : Identifying legitimate emails from the iTunes Store - Apple Support

Viewing an iTunes account's purchase history : See your purchase history in the iTunes Store - Apple Support (on an iOS device you can view the last 90 days purchases via http://reportaproblem.apple.com)

You could forward it to Apple : reportphishing@apple.com , and then delete it.

If it's a phishing attempt and you clicked on the link in the email and entered your account id and password then change your password immediately

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24 replies

Aug 22, 2017 9:11 AM in response to CATbkChan

i did not order 175115054085 for 49.95

King_Penguin

Level 10

334,186 points

Aug 22, 2017 10:03 AM in response to mitchellcavanaugh

Where are you seeing this 'order' ? Have you read previous replies on this thread ?

Susu511

Level 1

4 points

Aug 25, 2017 3:21 PM in response to mitchellcavanaugh

I got this too! What am supposed to do? Have I been hacked?

Csound1

Level 9

60,027 points

Aug 25, 2017 3:23 PM in response to Susu511

Reading this thread would be a good start.

winalme

Level 1

4 points

Sep 25, 2017 7:57 PM in response to CATbkChan

I received an e-mail of an item I did not order. Please cancel this transaction

Oct 24, 2017 5:10 AM in response to eriktrail

I forgot to include a screenshot:

Nov 2, 2017 9:28 AM in response to King_Penguin

I also received this email I clicked on the link but did not enter my details. Could I have been hacked? I will change my password. I also deleted browser history

Carrenfa

Level 1

10 points

Nov 2, 2017 3:34 PM in response to CATbkChan

I have had the same thing happen to me and I'm not going to pay for something I didn't purchase. How long does it take for Apple to respond?

King_Penguin

Level 10

334,186 points

Nov 3, 2017 12:01 AM in response to Carrenfa

I'm not going to pay for something I didn't purchase

There is nothing to pay for, the OP had a phishing email

How long does it take for Apple to respond?

Apple doesn't reply to forwarded phishing emails

I received an email (Billing Fraud) Recent Purchase Confirmation asking me to log into my apple account to provide info for something I did not order. It said that click on the link LOGIN and cancel the transaction ... Pls advise