Level 3

572 points

Error Message you did not complete the entire form

I got my first IPhone Today. I set up my Apple ID. I went to App Store to download an app. When I sign into the App Store I get this message "This Apple ID has not yet been used in the ITunes Store. Tap review to sign in, then review your account information". I tap review, agree to terms and conditions and fill out everything. Country, title, name, address and billing and then I receive this message on the billing information page. "You did not complete the entire form." Everything is filled out. I have tried it several different times and gotten the same thing. What should I try?

Posted on Jul 30, 2017 11:16 PM

Top-ranking reply

liv0123

Level 4

2,883 points

Posted on Jan 23, 2018 10:25 PM

Hi Jax,

Go to your account page online at appleid.apple.com.

Take care ~

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26 replies

Eric Root

Level 10

685,209 points

Dec 24, 2017 8:18 PM in response to jax3023

contact iTunes Support. Scroll to the bottom of the page in the 2nd link.

iTunes Support

iTunes Support – world wide

Feb 19, 2018 5:24 PM in response to 91Trooper

SOLVED!

more like bypassed. Use the new Apple ID that you're trying to sign in with on another device. Then verify details. Then once that's complete sign in with your new Apple ID on your new device.

sengenbe

Level 1

13 points

Aug 15, 2017 2:28 PM in response to ChicagoCub

Having the same problem with a brand new phone. I've filled out every possible field that is shown and I'm getting 2 separate red lines of text saying "you did not complete the entire form". Can't understand why it wouldn't be designed to tell us why it's failing?

Oct 3, 2017 6:14 AM in response to 91Trooper

Spent 2.5hrs with Apple support last night on the phone. They could not figure out and will call be back in 48 hrs. The latest iPhone update 11 has caused major app issues. Already rebooted my phone many times.

Oct 5, 2017 7:10 PM in response to 91Trooper

Having the same problem... new phone.. and same error message "Having the same problem with a brand new phone. I've filled out every possible field that is shown and I'm getting 2 separate red lines of text saying "you did not complete the entire form". Can't understand why it wouldn't be designed to tell us why it's failing? " -sengebe... would like a solution soon... does anyone have one yet?? Tried signing out and turningodf the phoneand signing back in... doesnt work... as well as doing to it over and over again but I always arrive at the same error message. SUPER frustrating!!

Oct 7, 2017 6:32 AM in response to 91Trooper

Hey man I just got a new iPhone 8 and ran into the same problem. The way I solved it is by creating a new Apple ID and the changing the email of the old account that wouldn’t work so you can use your preferred email on the new account. Hope this helps it worked for me!!

KeagZ

Level 1

4 points

Dec 14, 2017 11:52 AM in response to 91Trooper

Hey, I had the same problem so what i did to fix it was...

Log onto your Apple ID on a pc, then go to your account and load all your billing address information there. Save it and reload the Apple confirmation on your device, you should see your information is preloaded (just re-insert the cvv number) and you should be good to go.

this worked for me

Goodluck

Aug 2, 2017 3:19 PM in response to 91Trooper

Hi Trooper. My Mom just had this problem too and she forgot to choose a Title from the drop-down box. Apparently you can't just leave it blank.

Cla32

Level 1

9 points

Sep 28, 2017 9:34 PM in response to 91Trooper

Any updates on how to fix this?

Oct 20, 2017 4:20 PM in response to ChitlinsCC

Always a good idea to verify the target URL, thanks...

ChitlinsCC

Level 7

20,990 points

Oct 20, 2017 4:23 PM in response to Ted@Phoenix

😉

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Error Message you did not complete the entire form