Okay thank you!
I would be surprised if Apple (you already know that you are only talking to fellow users on here) give individual's email addresses and contact details to the general public. You will either have to use one of the contact methods on that page, or phone Apple and see if they will connect to you somebody
Call 1-800-MY-APPLE (1-800-692-7753) and ask to be transferred to a supervisor.
I had one for a guy before but seems he no longer works there as email address is no longer in use . The are what you get if you actually get to speak to a supervisor or higher . Not tier 1/2
I cannot call USA due to cost but it's email address etc I need of a certain person . If you call through to customer services you get stuck with tier 1and 2 not supervisors
If you say so.
If you read his last post he said his problem has been resolved.
contact details for someone higer than senior advisor