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Okay, thank you! Because Apple decided to change the warranty on their MacBooks in July or August last year, and I purchased my MacBook late May or early June. They won't upgrade my warranty to the one, and say that a piece of paper broke my computer.
We are all other users and we do NOT have email addresses for Apple employees. You will need to contact them via the corporate number or write a letter to their corporate address.
If you say so.
If you read his last post he said his problem has been resolved.
No.
Polite persistence on the telephone is your only avenue
I have, on several occasions throughout the years, been transferred 5 times. One final contact identified themselves as an "engineer".
I am sorry to hear about your trouble.
Remember when you call to be polite - specialists are trained to hang up on impolite folks.
Okay thank you!
contact details for someone higer than senior advisor
