HomeKit remote access not always working

The way Mason explained it to me, was that if you send 2-4 (can’t remember the exact number) of the same text message to someone one right after another, your Apple ID gets marked as a spam account (or something to that effect) and the block happens automatically. Only Apple has the ability to unblock it. Hope this helps.

I called Apple, and they said there are no blocks on my iCloud account. Still the "No Response" when away from home persists. Apple recommended I reinstall my apps, or reset my iPhone - quite a lot of trouble. No guarantee that even that will work. Anyway, thanks for the post. All we can do is try.

I think it’s a WiFi connection issue with the Xs and Xs Max. Never had these issues with my X. iPhone Xs Max had WiFi connection issues last night and it used a ton of cellular data last night. Not happy

Hi ottoharsh,

I’m not sure if you have the right thread with your comments about WiFi issues... unless I’ve missed something here.

Either way... if you’re not already aware, you can reduce the usage of cellular data usage when connected to WiFi by switching off ‘WiFi assist’ - you’ll find this in settings->mobile data, then scroll all the way to the bottom. This will also show you how much data has been used by this service since the last reset of data counters. I hope this helps you reduce mobile data usage, although you may already be aware of it. Basically, the service is intended to speed up data access when WiFi connectivity is poor or slow.

I cannot comment on the merits/drawbacks of either the X or Xs, as I’m still on the 7. But the WiFi assist service exists across all current models. However, it’s perfectly possible that the actual connectivity is poor on the specific hardware, for some other reason.

I’ve tried all of the last 7 pages. It’s frustrating to log out of iPhone I cloud because of all of the resets. My guess is there is a conflict between HomePod and Apple TV. It’s getting a little tiring to not have lights on for my dog in the evening when a $5 plug in timer worked perfectly fine. Instead, I’ve adopted to an entire hue system integrated into HomeKit and my little guy sits in the dark. So.. I upgraded to a HomePod. Didn’t fix it. Then.. I upgraded my ATV from a 2.0 to a 4 and it got even worse/less consistent. Maybe I’m biased as I come from the real estate industry and expect/see automation that works. What gives, apple?

Wow that’s worse than me! (Based on your efforts)

ive migrated off the HomeKit automation and have individual apps using their independent controls. A little clunky since there isn’t integration, but reliable. Fortunately , I never surrendered my ecobee schedules to HomeKit so they have been intact.

I respect this is an apple forum, but it doesn’t seem we are seeing results. Anyone try the wink system? I hear it’s pretty reliable.

It’s been a whopping week and already problems.

When I’m on WiFi at home all my devices work just fine. When I’m not on WiFi at home I can control my Ecobee 3 and my Philips Hue system, but NOT my Lutron wall switches. The Lutron app can still remotely control my switches though.

Last night I did a restart of the Apple TV that acts as the home hub hoping that would fix it, but no luck. I also have a daily 2:00 AM restart of the Apple TV programmed into my Harmony system that made me not believe it would be the fix. I also restarted the Lutron hub to no avail. At least the thermostat works (for now) which was my primary concern. As it warms up in LA I’m going to need the air conditioning to turn on when it’s supposed to.

IoT is dead to me after this failed experiment. Aside from about $500 on equipment my only real investment is my personal time setting up over and over and over...and I still have the individual apps to control things. I just wish Apple gave 1/2 a flying **** about their own product that has repeatedly failed for so many years for so many users.

It’s sad that you never received a reply to this.

I’m having the same issue as you. Everything is up to date, signed in to the same account, etc. I logged out and back in on all devices, etc., still no remote access when not connected to home WiFi.

I just managed to fix the issue by going on the Apple TV to Settings > Accounts > iCloud and toggling “Connected” / “Not Connected” off and on about 6 times with the Home app open on my phone.

Somehow this solved it, but we’ll see how long it lasts.

The jury is still out, but I am temporarily having success following the recommendations in this link. Apple TV HomeKit Disconnected

I made a channel adjustment to my router which was previously set to automatic and reflecting "severe" interference. Let's see what happens....

I have used homekit from inception with Hue lights and Schlage locks. It is spotty at best and seldom works when needed.

My automated light never works for more than one day. Apple Home *****.

Can you confirm no issue since the router upgrade?

Do you have any shared users? Are they able to access remotely? I have no trouble while remote, but my shared user is unable to trigger lights remotely.

i have the same issue now. setup new home pod last Friday and all worked fine. now for the last 2 days i get a "no response" from homekit while away.