When I clink on links in Mail, opens blank Chrome page

Hi - all of a sudden when I try to open a link that someone sends me in Mac Mail, Chrome opens but as a blank page. Help?

iMac, Mac OS X (10.7.2)

Posted on Aug 8, 2017 8:47 AM

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Posted on Nov 15, 2017 7:58 AM

Mac Tech Support just had me do this, which worked like a charm: shut down the Mac. Get ready to press command, option, R, and P at once. Click the power button and immediately hold all four of those keys down together for 15 seconds (or, if earlier, until you hear the second start-up sound). Then log back in, and your email hyperlinks should work again.

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Nov 15, 2017 7:58 AM in response to beccacooks

Mac Tech Support just had me do this, which worked like a charm: shut down the Mac. Get ready to press command, option, R, and P at once. Click the power button and immediately hold all four of those keys down together for 15 seconds (or, if earlier, until you hear the second start-up sound). Then log back in, and your email hyperlinks should work again.

Nov 17, 2017 4:39 AM in response to beccacooks

The solution is to update Google Chrome. This issue popped up on both my desktop and my laptop at the exact same time.

I went to Chrome / About Google Chrome which launched the Chrome Settings page.

There I noticed that an update was still pending. When I completed the update (relaunched Chrome) links clicked in Apple Mail now work correctly.

Feb 13, 2018 4:57 PM in response to beccacooks

A recent update to anyone not following the Chromium thread, Chromium team is currently choosing not to implement a fix because the design is too risky. They are waiting for Apple to fix this at the OS level, at how the data (the URL) is passed into the application while an update is pending. Realistically, this probably means you won't see a fix for several more months, unfortunately.


Again, the workaround is to restart Chrome to let the autoupdate apply, and then it will work for as long there isn't an automatic update pending. Once it reaches this state again, the issue will be exhibited again.

Dec 15, 2017 1:46 PM in response to OsSi3

First: The answer is there already - please update and restart Chrome!

Second: To keep all your open tabs, just close Chrome (CMD-Q) and reopen it. You'll be able to reopen the tabs that were open before you killed Chrome at "History > Recently Closed > Restore all Tabs"


Alternatively you can use "Bookmarks > Bookmark all Tabs (Shift-CMD-D)" in order to create a bookmark list of all open tabs to recover them later.

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When I clink on links in Mail, opens blank Chrome page

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