When I clink on links in Mail, opens blank Chrome page

Hi - all of a sudden when I try to open a link that someone sends me in Mac Mail, Chrome opens but as a blank page. Help?

iMac, Mac OS X (10.7.2)

Posted on Aug 8, 2017 8:47 AM

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Posted on Feb 13, 2018 4:57 PM

A recent update to anyone not following the Chromium thread, Chromium team is currently choosing not to implement a fix because the design is too risky. They are waiting for Apple to fix this at the OS level, at how the data (the URL) is passed into the application while an update is pending. Realistically, this probably means you won't see a fix for several more months, unfortunately.


Again, the workaround is to restart Chrome to let the autoupdate apply, and then it will work for as long there isn't an automatic update pending. Once it reaches this state again, the issue will be exhibited again.

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Question marked as Top-ranking reply

Feb 13, 2018 4:57 PM in response to beccacooks

A recent update to anyone not following the Chromium thread, Chromium team is currently choosing not to implement a fix because the design is too risky. They are waiting for Apple to fix this at the OS level, at how the data (the URL) is passed into the application while an update is pending. Realistically, this probably means you won't see a fix for several more months, unfortunately.


Again, the workaround is to restart Chrome to let the autoupdate apply, and then it will work for as long there isn't an automatic update pending. Once it reaches this state again, the issue will be exhibited again.

Jan 15, 2018 3:51 PM in response to beccacooks

Some new, canonical information:


The Chromium team has identified and acknowledged this bug in High Sierra.


The underlying issue is that after Chrome finishes a silent background autoupdate (but before it has been relaunched to install the update), links are no longer being passed to the correct version of the running browser. It's been especially hard to track this down because relaunching the browser would fix the issue since that would launch the new, updated version.


There is currently no known workaround besides restarting the browser to apply the pending update. Resetting PRAM and any other catch-all maintenance fix is not a direct solution, and the only reason it works is simply because the newer version of Chrome is now where the link is being routed to. The issue will absolutely reoccur as soon as Chrome has a pending autoupdate that has not installed.


They have it as a Priority level 1, so hopefully we see a fix for this on the stable channel soon. Here is the issue in the Issue Tracker: https://bugs.chromium.org/p/chromium/issues/detail?id=777863

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When I clink on links in Mail, opens blank Chrome page

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