Wrong Apple ID in App Store

Question

Wrong Apple ID in App Store

I have the same problem as is already asked here, here, here and here, but these posts are already more than 5 years old, and there is no (correct) answer on these questions.

In the settings screen, in the section iTunes and App Store, I see that I am logged in with Apple ID "XXX". In the App Store, when I want to update an app, it asks for the password belonging to Apple ID "YYY". This last Apple ID was the Apple ID from the previous owner, before resetting it to factory settings. How can I forcefully re-login in the App Store? I am using iOS 10.3.3.

The answer to the first question refers to Find my iPhone, so is a completely irrelevant answer. Another answer mentions that there is a log out button on the bottom of the screen, but it's not there.

iPad Pro Wi-Fi, iOS 10.3.3

Posted on Aug 11, 2017 6:51 AM

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Answer 1

Best reply

Esquared

Level 6

12,385 points

Aug 11, 2017 7:38 AM in response to physicalattraction

You cannot update apps that are purchased under the Apple ID of the previous owner. Those apps are not yours. Remove them and purchase them yourself.

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Answer 2

Oct 27, 2017 1:20 PM in response to Esquared

I have the same problem with my offspring's ex-boyfriend's Apple ID appearing and needing a Password with no indication as to what it refers to.

Following your very obvious comment, I have 13 days of music and 100s of Apps on my iPhone. Which is the one do you suggest that I should delete?

Is there a way of showing which apps are tied to Apple IDs?

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Answer 3

Aug 11, 2017 7:38 AM in response to Esquared

This also counts for free apps I assume?

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Answer 4

RVHorth

Level 1

8 points

Oct 17, 2017 6:14 PM in response to physicalattraction

#metoo

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Answer 5

Ralph9430

Level 7

21,738 points

Aug 11, 2017 7:46 AM in response to physicalattraction

Esuared is correct. Simply delete the apps that request the old incorrect Apple ID. Then download the ones you want using your Apple ID. You will have to pay for any apps that have a fee but once you do you will be able to update them should the developer provide updates.

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Answer 6

Dec 8, 2017 11:25 PM in response to physicalattraction

I suggest going to Apple’s iCloud site on Windows or Mac. Is your login email for AppleIDXXX different? Example: My son signs into his XXX@icloud.com with YYY@yahoo.com

Once you have confirmed your login credentials, click your correct AppleID in Settings, click iTunes & App Store, click Apple ID, click Sign Out

Then try again.

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