iTunes Photos Sync Problem

JPEWBDEN is knocking on the solution. My iPhone 6+ had similar symptoms. All photos on PC in Albums, would NOT sync to iPhone (using iTunes). It would sync all the Albums (by name), but each album had 0 photos in it? When I went to General -> About, the iPhone said I had 17,109 photos on my phone, even though I had unchecked Sync Photos box in iTunes, which deleted pics & albums from the phone (should’ve said 59 photos, the current count in my camera roll). Another curious symptom, was that I could see the previous successfully sync’d pics in Collections (the timeline view of photos?). So, certainly, some version of photos *is copied to the iPhone, but, not the Album version?

I tied *many things, to successfully sync my 8,793 photos to my phone. Removed & reinstalled iTunes, nope. Deleted all the ‘iTunes Photo Cache’ files, nope. It was when I found 17,109 photos under About, that I came upon my solution.

Settings -> Apple ID -> iCloud, Turn Photos tab ON.

This warned me that ‘All photos on device would be erased’. Yes! That’s what I wanted! Left iCloud Photos tab ON for a few minutes until General -> About said phone contained 59 photos (the current total of my Camera Roll). Went back to iCloud to turn Photos tab back to OFF. Backed-out of Settings to the begin menu.

Never powered down, nor reset *anything. Connected phone to PC, checked box to Sync Photos, chose location where all my albums are, clicked Sync (bottom, right) and my iTunes is now currently on Step 7 of 7, and is currently copying photo 412 of 8793 (and counting).

Thx for your help, JPEWBDEN. iCloud toggle, fixed me. :-)

Please try turning on iCloud Photo Sharing (Settings-Photos-iCloud Photo Sharing) so it can remove all the previously synced photos on the system. Restart your phone then turn off iCloud Photo Sharing once all the photos were removed. Connect to iTunes and try syncing again.

This answer is completely worthless. All you are doing is recounting the standard procedure for syncing photos. What all of these users are telling you is that it DOESN'T WORK ANYMORE! Ever since IOS 11.? it stopped working ( long time ago). I cannot believe that this issue hasn't been fixed by Apple after so long. How about a reply to that? I noted there is a reply below that describes a process of uninstalling all Apple products (in a specific order) and then reinstalling. Seems like a lot of trouble so I haven't done that yet but an easier solution might be to just switch to an Android which is more compatible with PC technology. Feel free to respond to my email: travis@lifecapresources.com

My iPhone is not syncing photos since more than a year now. I tried canceling music and re-syncing, with the result that I lost also my music on the iPhone. The iTunes syncing sometimes sync a couple of songs, but always aborts without finishing. I have opened a bug report, sent them the logging file of my iPhone. If the problem is not solved, Apple will lose a lot of customers and shareholders (including myself). It is becoming worst than Windows and Android.

They must completely redesign iTunes sync software!!

I will consider having an alternative system. Currently, we have 3iPhones+2Macs+4iPads at home...

Additional info - photos from W10 library sync to iPhone 8 Plus without a problem. Have tried restoring iPad through iTunes, but Photo sync still causes a sync abort with "internal iPad error".

Additional input - ITunes sync with same W10 photo library works fine with iPhone 8 Plus. Tried a complete restore with iPad, but same Photo sync error- "internal device error", and aborts.

Welcome to the Club! Ever since iOS 11, hasn’t worked on iPad, but does on iPhone for many of us. Like you, I’m W10, but others report the same on Macs.

It’s a club I’d rather not have joined! I hope they sort it out soon it’s so frustrating. Why don’t they test these things?

It worked for me too. Thanks

Delete your iPod cache folder and restart your computer. This is the bug in the iTunes system. Just worked with tech support. This is the solution until they fix the bug in the iTunes update.

I am in precisely the same boat. Frustrating. iTunes causes me more headaches than any other software that I’ve ever used. I’ve tried all the suggested fixes, repeatedly. Still stuck.

👍-1F3FB;

WOW! Amazingly, they pushed an iTunes update today... tut the problem still exists. No help whatsoever.

I Sure Will And Thank You for Your Help as well

Well Good News The New Itunes Software Update Finally Fixed The Problem I Hope it Resolves Your Problem as well Thank You again For All Of Your Help With This Frustrating Ordeal