How to fix: "Server responded with "400" to operation CalDAVWriteEntityQueueableOperation"

Question

Level 1

67 points

How to fix: "Server responded with "400" to operation CalDAVWriteEntityQueueableOperation"

OS X El Capitan 10.11.6. iMac 2009. Working in Calendar. Tried copying/pasting some info and it failed. Tried again and it failed. Tried again and it failed. Then got message "Server responded with "400" to operation CalDAVWriteEntityQueueableOperation" and Calendar was frozen. I suspect system overload in some way. Had to Force Quit Calendar to close it. When tried to reopen Calendar, all the text I had been trying to copy/paste appeared and at the bottom the following message appeared "Server responded with "400" to operation CalDAVWriteEntityQueueableOperation". Calendar was again frozen and I had to use Force Quit to close Calendar. What can I do to get around this so that my Calendar will again open and function?

OS X El Capitan (10.11), iMac, MacBook Pro, and MacBook Air

Posted on Aug 22, 2017 1:02 PM

Reply

Answer 1

Eric Root

Level 10

685,257 points

Aug 25, 2017 8:41 AM in response to rahimac

You are welcome. The Bank of America site uses secure encryption which is shown by the padlock in the URL bar. Trusteer isn't needed to provide a secure connection.

I can't be sure Trusteer is causing the problem. I just know it has caused problems for others in the past.

Reply

Answer 2

Eric Root

Level 10

685,257 points

Aug 24, 2017 7:55 AM in response to rahimac

If the problem is still there, try booting into the Safe Mode using your normal account. Disconnect all peripherals except those needed for the test. Shut down the computer and then power it back up after waiting 10 seconds. Immediately after hearing the startup chime, hold down the shift key and continue to hold it until the gray Apple icon and a progress bar appear. The boot up is significantly slower than normal. This will reset some caches, forces a directory check, and disables all startup and login items, among other things. When you reboot normally, the initial reboot may be slower than normal. If the system operates normally, there may be 3rd party applications which are causing a problem. Try deleting/disabling the third party applications after a restart by using the application un-installer or by using the developer’s uninstall instructions. For each disable/delete, you will need to restart if you don't do them all at once.

Safe Mode - About El Capitan
also Sierra

Safe Mode Startup – El Capitan. also Sierra

If it works in the Safe Mode, try running this program when booted normally and then copy and paste the output in a reply. The program was created by Etresoft, a frequent contributor. Please use copy and paste as screen shots can be hard to read. On the screen with Options, please open Options and check the bottom 2 boxes before running. Click “Share Report” button in the toolbar, select “Copy to Clipboard” and then paste into a reply. This will show what is running on your computer. No personal information is shown.

Etrecheck – System Information

Reply

Answer 3

rahimac Author

Level 1

67 points

Aug 24, 2017 3:49 PM in response to Eric Root

As recommended, I followed Safe Mode startup, then normal boot-up. Downloaded Etrecheck and ran it noting issue with Apps and giving short description of issue with Calendar ("Attempting to copy large batch of information to Calendar. Server responded with "400" to operation CalDAVWriteEntityQueueableOperation").

Etrecheck findings are as follows (copy/pasted here from report) for your thoughts on next steps.

EtreCheck version: 3.4.4 (448)

Report generated 2017-08-24 18:35:45

Download EtreCheck from https://etrecheck.com

Runtime: 4:12

Performance: Good

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Click the [Clean up] link to delete unused files.

Problem: Apps are crashing

Description:

Attempting to copy large batch of information to Calendar. Server responded with "400" to operation CalDAVWriteEntityQueueableOperation

Hardware Information:ⓘ

iMac (21.5-inch, Late 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac10,1

1 3.06 GHz Intel Core 2 Duo (Duo) CPU: 2-core

12 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

BANK 0/DIMM1

2 GB DDR3 1067 MHz ok

BANK 1/DIMM1

2 GB DDR3 1067 MHz ok

Handoff/Airdrop2: not supported

Wireless: en1: 802.11 a/b/g/n

Video Information:ⓘ

NVIDIA GeForce 9400 - VRAM: 256 MB

iMac 1920 x 1080

Disk Information:ⓘ

WDC WD5000AAKS-40V2B0 disk0: (500.11 GB) (Rotational)

[Show SMART report]

(disk0s1) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 499.25 GB

(disk0s3) <not mounted> [Recovery]: 650 MB

HL-DT-ST DVDRW GA11N ()

USB Information:ⓘ

USBBus

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

USBBus

Apple Computer, Inc. IR Receiver

USB20Bus

Apple Inc. Built-in iSight

Apple, Inc. Keyboard Hub

Apple, Inc Apple Keyboard

Virtual disks:ⓘ

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 498.91 GB (390.97 GB free)

Encrypted AES-XTS (Unlocked)

Physical disk: disk0s2 499.25 GB Online

System Software:ⓘ

OS X El Capitan 10.11.6 (15G1611) - Time since boot: less than an hour

Gatekeeper:ⓘ

Mac App Store and identified developers

Clean up:ⓘ

/Library/LaunchDaemons/.SM.gul.com.logmein.raupdate.plist (hidden)

/Library/Application Support/LogMeIn/update/raupdate /s

Executable not found!

/Library/LaunchDaemons/com.logmein.raupdate.plist

/Library/Application Support/LogMeIn/update/raupdate /s

Executable not found!

com.adobe.ARM.[...].plist

/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper

Executable not found!

~/Library/LaunchAgents/com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedSer vices.Agent.plist

/System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert -l ~/Library/Logs/CSConfigDotMacCert.log -u [redacted]@me.com -t SharedServices -s

Executable not found!

4 orphan files found. [Clean up]

Kernel Extensions:ⓘ

/Applications/Webroot SecureAnywhere.app

[loaded] com.webroot.driver.WebrootSecureAnywhere (9.0.5 - SDK 10.9) [Lookup]

/Library/Application Support/LogMeIn/drivers

[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.5851) [Lookup]

/System/Library/Extensions

[not loaded] com.seagate.driver.PowSecDriverCore (5.2.7 (26995) - SDK 10.4) [Lookup]

/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.7 (26995) - SDK 10.4) [Lookup]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.7 (26995) - SDK 10.5) [Lookup]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.7 (26995) - SDK 10.4) [Lookup]

System Launch Agents:ⓘ

[not loaded] 8 Apple tasks

[loaded] 156 Apple tasks

[running] 75 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 46 Apple tasks

[loaded] 157 Apple tasks

[running] 87 Apple tasks

Launch Agents:ⓘ

[running] .SM.gul.com.trusteer.rapport.rapportd.plist (hidden) (Trusteer LTD - installed 2017-07-20) [Lookup]

/Library/Rapport/bin/rapportd.app/Contents/MacOS/rapportd

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

[running] com.hp.help.tocgenerator.plist (? 11d191c4 a5335bcc - installed 2009-11-14) [Lookup]

[running] com.logmein.logmeingui.plist (LogMeIn, Inc. - installed 2016-03-03) [Lookup]

[loaded] com.logmein.logmeinguiagent.plist (LogMeIn, Inc. - installed 2016-03-03) [Lookup]

[not loaded] com.logmein.logmeinguiagentatlogin.plist (LogMeIn, Inc. - installed 2016-03-03) [Lookup]

[loaded] com.oracle.java.Java-Updater.plist (? f3af0606 be93c7fb - installed 2017-05-21) [Lookup]

[not loaded] com.teamviewer.teamviewer.plist (TeamViewer GmbH - installed 2016-04-22) [Lookup]

[not loaded] com.teamviewer.teamviewer_desktop.plist (TeamViewer GmbH - installed 2016-02-15) [Lookup]

[running] com.trusteer.rapport.rapportd.plist (Trusteer LTD - installed 2017-07-20) [Lookup]

[not loaded] com.webroot.WRMacApp.plist (Webroot Software, Inc. - installed 2017-06-12) [Lookup]

[running] com.webroot.WRMacBackNSync.plist (? 5d873754 b8ec72d1 - installed 2016-04-22) [Lookup]

Launch Daemons:ⓘ

[loaded] .SM.gul.com.logmein.raupdate.plist (hidden) (? c8be1d3f 0 - installed 2014-04-12) [Lookup]

/Library/Application Support/LogMeIn/update/raupdate /s - /Library/Application Support/LogMeIn/update/raupdate: Executable not found!

[running] .SM.gul.com.trusteer.rooks.rooksd.plist (hidden) (Trusteer LTD - installed 2017-06-22) [Lookup]

/Library/Rapport/bin/rooksd

[loaded] com.adobe.ARMDC.Communicator.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.adobe.fpsaud.plist (? 2afb3af7 85012398 - installed 2017-07-24) [Lookup]

[loaded] com.google.keystone.daemon.plist (Google, Inc. - installed 2017-07-27) [Lookup]

[not loaded] com.logmein.logmeinserver.plist (LogMeIn, Inc. - installed 2016-03-03) [Lookup]

[loaded] com.logmein.raupdate.plist (? c8be1d3f 0 - installed 2014-04-12) [Lookup] - /Library/Application Support/LogMeIn/update/raupdate: Executable not found!

[loaded] com.malwarebytes.HelperTool.plist (Malwarebytes Corporation - installed 2017-02-07) [Lookup]

[running] com.microsoft.autoupdate.helper.plist (Microsoft Corporation - installed 2017-04-11) [Lookup]

[loaded] com.oracle.java.Helper-Tool.plist (Shell Script e3fefdd2 - installed 2017-03-15) [Lookup]

[running] com.seagate.TBDecorator.plist (? 595582c 212092b1 - installed 2015-11-02) [Lookup]

[loaded] com.teamviewer.Helper.plist (TeamViewer GmbH - installed 2016-02-15) [Lookup]

[not loaded] com.teamviewer.teamviewer_service.plist (TeamViewer GmbH - installed 2016-04-22) [Lookup]

[running] com.trusteer.rooks.rooksd.plist (Trusteer LTD - installed 2017-06-22) [Lookup]

[running] com.webroot.security.mac.plist (? e491c976 4adb0441 - installed 2017-06-12) [Lookup]

[running] com.webroot.webfilter.mac.plist (Webroot Software, Inc. - installed 2017-06-08) [Lookup]

User Launch Agents:ⓘ

[failed] com.adobe.ARM.[...].plist (? c8cc50de 0 - installed 2012-10-06) [Lookup] - /Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper: Executable not found!

[running] com.akamai.single-user-client.plist (? 2ba8a9b4 6a3689c4 - installed 2017-01-23) [Lookup]

[failed] com.apple.CSConfigDotMacCert-[redacted]@me.com-SharedServices.Agent.plist (? ? ? - installed 2009-11-03) - /System/Library/Frameworks/CoreServices.framework/Frameworks/OSServices.framewo rk/Versions/A/Support/CSConfigDotMacCert: Executable not found!

[loaded] com.apple.SafariBookmarksSyncer.plist (? ? ? - installed 2009-11-30)

User Login Items:ⓘ

Mail Application

(/Applications/Mail.app)

Seagate Dashboard Application

(/Applications/Seagate Dashboard.app)

Garmin Express Service Application (Garmin International - installed 2017-08-16)

(/Applications/Garmin Express.app/Contents/Library/LoginItems/Garmin Express Service.app)

HP Scheduler Application - Hidden

(/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)

Internet Plug-ins:ⓘ

AdobePDFViewerNPAPI: 17.012.20095 (installed 2017-08-14) [Lookup]

Flash Player: 26.0.0.151 (installed 2017-08-08) [Lookup]

AdobePDFViewer: 17.012.20095 (installed 2017-08-14) [Lookup]

LogMeInSafari32: 1.0.730 (installed 2012-07-11) [Lookup]

googletalkbrowserplugin: 5.41.3.0 (installed 2015-12-11) [Lookup]

iPhotoPhotocast: 7.0 (installed 2010-04-27)

DirectorShockwave: 11.5.9r615 (installed 2010-11-09) [Lookup]

QuickTime Plugin: 7.7.3 (installed 2017-07-20)

LogMeInSafari64: 1.0.730 (installed 2012-07-11) [Lookup]

FlashPlayer-10.6: 26.0.0.151 (installed 2017-08-08) [Lookup]

GarminGpsControl: 4.2.0.0 (installed 2014-03-31) [Lookup]

nplastpass: 2.5.5 (installed 2015-09-15) [Lookup]

Silverlight: 5.1.10411.0 (installed 2012-08-14) [Lookup]

CouponPrinter-FireFox: Version 1.1.5 (installed 2010-02-01) [Lookup]

LogMeIn: 1.0.730 (installed 2012-07-11) [Lookup]

Default Browser: 601 (installed 2016-07-19)

Flip4Mac WMV Plugin: 2.4.1.4 (installed 2012-02-11) [Lookup]

o1dbrowserplugin: 5.41.3.0 (installed 2015-12-16) [Lookup]

JavaAppletPlugin: Java 8 Update 131 build 11 (installed 2017-05-21) Check version

OfficeLiveBrowserPlugin: 12.3.6 (installed 2013-03-12) [Lookup]

User internet Plug-ins:ⓘ

Picasa: 1.0 (installed 2015-02-13) [Lookup]

Safari Extensions:ⓘ

[enabled] LastPass - LastPass - https://lastpass.com (installed 2016-02-22)

3rd Party Preference Panes:ⓘ

Akamai NetSession Preferences (installed 2017-01-23) [Lookup]

Flash Player (installed 2017-07-24) [Lookup]

Java (installed 2017-05-21) [Lookup]

Paragon NTFS for Mac ® OS X (installed 2016-02-22) [Lookup]

Seagate Dashboard for Mac OSX (installed 2017-04-07) [Lookup]

Trusteer Endpoint Protection (installed 2017-07-20) [Lookup]

Time Machine:ⓘ

Mobile backups: OFF

Auto backup: YES

Volumes being backed up:

Macintosh HD: Disk size: 498.91 GB Disk used: 107.94 GB

Destinations:

Seagate Backup Plus Drive [Local]

Total size: 999.86 GB

Total number of backups: 57

Oldest backup: 2/15/17, 3:32 PM

Last backup: 8/24/17, 5:27 PM

Size of backup disk: Adequate

Backup size 999.86 GB > (Disk used 107.94 GB X 3)

Top Processes by CPU:ⓘ

15% mds

5% mdworker

5% WindowServer

5% mdworker

Top Processes by Memory:ⓘ

903 MB kernel_task

454 MB com.apple.WebKit.WebContent

284 MB Safari

278 MB mds_stores

138 MB WindowServer

Top Processes by Energy Use:ⓘ

11.70 mds

9.84 WindowServer

5.04 mdworker

2.50 mds_stores

Virtual Memory Information:ⓘ

5.30 GB Available RAM

1.85 GB Free RAM

6.70 GB Used RAM

3.45 GB Cached files

0 B Swap Used

Software installs:ⓘ

Adobe Flash Player: (installed 2017-08-08)

Adobe Acrobat Reader DC (17.012.20093): (installed 2017-08-10)

Adobe Acrobat Reader DC (17.012.20095): (installed 2017-08-14)

Garmin Express: (installed 2017-08-16)

Google Earth: (installed 2017-08-23)

Install information may not be complete.

Diagnostics Information:ⓘ

2017-08-23 21:58:14 WFDaemon Crash [Open]

Cause: abort() called

terminating with uncaught exception of type std::length_error: basic_string

2017-08-23 13:25:23 Spotlight.app Crash [Open]

Cause: objc_msgSend() selector name: release

2017-08-22 17:04:11 com.apple.WebKit.WebContent High CPU use [Open] [Details]

Reply

Answer 4

rahimac Author

Level 1

67 points

Aug 25, 2017 6:57 AM in response to Eric Root

Thanks. Ran EtreCheck again, did the Clean UP step, ran EtreCheck again and looks "clear" except for one item in a different area. It is:

Launch Agents:ⓘ

[running] .SM.gul.com.trusteer.rapport.rapportd.plist (hidden) (Trusteer LTD - installed 2017-07-20) [Lookup]

/Library/Rapport/bin/rapportd.app/Contents/MacOS/rapportd

[failed]

I believe this is the Trusteer item said to get rid of as it apparently doesn't work well under Mac OS X. My bank, BofA, initially recommended Trusteer and provided it perhaps 5 years ago or so. I have never had a problem with it (to my knowledge). I see mixed messages about Trusteer online, from doesn't work well with OS X, to Safari not supported (I use Safari), to all is well - confusing. The underlying question then is: If I uninstall Trusteer Rapport what if anything in Mac OS X and/or Safari offers the same protection supposedly received under Trusteer for my financial accounts?

Could the Calendar issue be directly related to the presence of Trusteer? After doing the clean up I opened Calendar and the problem I cited is still present - frozen and unusable with "Server responded with "400" to operation CalDAVWriteEntityQueueableOperation" and I had to do a Froce Quit to close it.

The full latest EtreCheck report noted above appears below and the deleted files appear at the bottom of the report.

EtreCheck version: 3.4.4 (448)

Report generated 2017-08-25 09:25:48

Download EtreCheck from https://etrecheck.com

Runtime: 2:19

Performance: Excellent

Click the [Lookup] links for more information from Apple Support Communities.

Click the [Details] links for more information about that line.

Problem: No problem - just checking

Hardware Information:ⓘ

iMac (21.5-inch, Late 2009)

[Technical Specifications] - [User Guide] - [Warranty & Service]

iMac - model: iMac10,1

1 3.06 GHz Intel Core 2 Duo (Duo) CPU: 2-core

12 GB RAM Upgradeable - [Instructions]

BANK 0/DIMM0

4 GB DDR3 1067 MHz ok

BANK 1/DIMM0

4 GB DDR3 1067 MHz ok

BANK 0/DIMM1

2 GB DDR3 1067 MHz ok

BANK 1/DIMM1

2 GB DDR3 1067 MHz ok

Handoff/Airdrop2: not supported

Wireless: en1: 802.11 a/b/g/n

Video Information:ⓘ

NVIDIA GeForce 9400 - VRAM: 256 MB

iMac 1920 x 1080

Disk Information:ⓘ

WDC WD5000AAKS-40V2B0 disk0: (500.11 GB) (Rotational)

[Show SMART report]

(disk0s1) <not mounted> [EFI]: 210 MB

(disk0s2) <not mounted> [CoreStorage Container]: 499.25 GB

(disk0s3) <not mounted> [Recovery]: 650 MB

HL-DT-ST DVDRW GA11N ()

USB Information:ⓘ

USBBus

Apple Computer, Inc. IR Receiver

USBBus

Apple Inc. BRCM2046 Hub

Apple Inc. Bluetooth USB Host Controller

USB20Bus

Apple Inc. Built-in iSight

Apple, Inc. Keyboard Hub

Apple, Inc Apple Keyboard

USB20Bus

Apple Card Reader

Virtual disks:ⓘ

Macintosh HD (disk1 - Journaled HFS+) / [Startup]: 498.91 GB (391.09 GB free)

Encrypted AES-XTS (Unlocked)

Physical disk: disk0s2 499.25 GB Online

System Software:ⓘ

OS X El Capitan 10.11.6 (15G1611) - Time since boot: about 9 hours

Gatekeeper:ⓘ

Mac App Store and identified developers

Kernel Extensions:ⓘ

/Applications/Webroot SecureAnywhere.app

[loaded] com.webroot.driver.WebrootSecureAnywhere (9.0.5 - SDK 10.9) [Lookup]

/Library/Application Support/LogMeIn/drivers

[loaded] com.logmein.driver.LogMeInSoundDriver (4.1.5851) [Lookup]

/System/Library/Extensions

[not loaded] com.seagate.driver.PowSecDriverCore (5.2.7 (26995) - SDK 10.4) [Lookup]

/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns

[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.7 (26995) - SDK 10.4) [Lookup]

[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.7 (26995) - SDK 10.5) [Lookup]

[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.7 (26995) - SDK 10.4) [Lookup]

System Launch Agents:ⓘ

[not loaded] 8 Apple tasks

[loaded] 155 Apple tasks

[running] 76 Apple tasks

System Launch Daemons:ⓘ

[not loaded] 46 Apple tasks

[loaded] 157 Apple tasks

[running] 87 Apple tasks

Launch Agents:ⓘ

[running] .SM.gul.com.trusteer.rapport.rapportd.plist (hidden) (Trusteer LTD - installed 2017-07-20) [Lookup]

/Library/Rapport/bin/rapportd.app/Contents/MacOS/rapportd

[failed] com.adobe.ARMDCHelper.cc24aef4a1b90ed56a725c38014c95072f92651fb65e1bf9c8e43c37a2 3d420d.plist (Adobe Systems, Inc. - installed 2017-01-11) [Lookup]

[loaded] com.google.keystone.agent.plist (Google, Inc. - installed 2017-07-10) [Lookup]

[loaded] com.hp.help.tocgenerator.plist (? 11d191c4 a5335bcc - installed 2009-11-14) [Lookup]