Because of my holiday I added a rule in apple mail as a "out of office mail".
When I came back I first unchecked this rule and later deleted this rule.
I quit mail after this and restarted my macbook.
There are now no rules visible in apple mail - preferences - rules......but apple mail is still sending the out of office mails!
How can I stop mail from sending these automatic replies?
MacBook, OS X Mountain Lion (10.8.2)
Dear Glenn,
I tested with one of the accounts (it happens with several accounts).
I enabled the account on my macbook pro. Still got the ut of office reply.
Enabled again on macbook and disabled on my macbook air .... no out of office reply.
So my macbook pro seems to be the problem.
What would be the next step?
Thanks!
PS. Could it be a virus? I happen to have opend a wrong link on facebook. I immediatley deleted everything and changed my facebook password, and did a security check on facebook. I also ran malwarebytes....that was fine.
I enabled the account on my macbook pro. Still got the ut of office reply.
Enabled again on macbook and disabled on my macbook air .... no out of office reply.
So my macbook pro seems to be the problem.
Your reply is conflicting. From your second sentence, the problem would be on the MacBook air.
On the computer causing the problem, Quit Mail and go to the Finder Menu.
From the menu, select Go, then Go to Folder and paste the file path below and hit Go:
~/Library/Mail/V3/MailData/
A Finder window will open to the MailData folder in your user account. Look for files with Rules in the name. Should be 3 of them. Move them to the trash, but do not empty.
Open Mail and test.
Could you once again verify that that computer is causing the problem by going into Mail preferences and disabling the accounts on that computer. Test on the other devices and see if the problem stops.
If you deleted the files for the rules, they should not exist on that device anymore.
Also, is iCloud Drive enabled on your computers? If so, open it's options and disable Mail on it.
I don't really use Icloud ....yet. But that's a great tip for the next time.
So correct me if I'm wrong,..I'd better delete and re-install the account (in Mail) on both computers to see if that helps?
Do you remember which account you set to auto answer or was it all accounts?
it was several accounts. only one account is still responding..... (I think....)
I just checked all the accounts are still responding :-(
Yep, you're right, the problem is on the macbook air.
I did paste the file path and it said: "folder can't be found"
??
Grtz Britta
Found the folder and deleted 3 files.
Unfortunately after a test I still got the out of office reply :-(
Grtz Britta
At first I thought it didn't work, but after restarting it did.
Problem solved!
Thanks a lot Glenn!
🙂
You're Welcome
Oh no,...problem NOT solved......
I tested it several times, but today it seems to send the out of office replies again!
From both my accounts. :-(
Would you be able to help me any further?
apple mail doesn't stop sending out of office rule
