Forgot the answer to my Apple ID security questions

See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485

By saying "we don’t have sufficient information to reset your security questions," Apple has notified you that you can't answer your security question satisfactorily. So see Security and your Apple ID https://support.apple.com/en-us/HT201303

This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”

Thus, given Apple's notification, we can do nothing to help you, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have your receipt for your purchase of a pertinent device from an authorized Apple seller with its serial number on it). If you want to contact Apple Support to discuss any possible extenuating circumstance, see the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your extenuating circumstance. You also can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Apple ID Support https://support.apple.com/apple-id

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

See If you forgot the answers to your Apple ID security questions https://support.apple.com/en-us/HT201485 and try to reset them in your Apple ID account https://appleid.apple.com/#!&page=signin. If you can't do

so, then Apple has precluded you from resetting them and, thus, has notified you that you cannot answer them satisfactorily. 

So see Security and your Apple ID https://support.apple.com/en-us/HT201303. This document says “without proof of your identity via security questions and other carefully selected criteria, Apple Support can't help you reset a password or perform any other actions on your account.”

Thus, given Apple's notification, we can do nothing to help you, except to mention that Apple support might help you if you have an extenuating circumstance (e.g., you have your receipt for your purchase of a pertinent device from an authorized Apple seller with its serial number on it). If you want to contact Apple Support to discuss any possible extenuating circumstance, see the support options below. Alternatively, if an Apple Store is open in your area, then you can go there to deal with your extenuating circumstance. You also can make a genius-bar appointment (https://www.apple.com/retail/geniusbar/) if you want.

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

Apple ID Support https://support.apple.com/apple-id

Apple Support Twitter  https://twitter.com/AppleSupport. There may be a wait.

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

Get Support: We’re here to help https://getsupport.apple.com/. Go through the options to find the best support option.

Yeah I’ve got a situation where my iPhone no longer a recognize my fingerprints or my biometrics and if anyone’s following like the stories with the FBI trying to unlock iPhones let me assure you that Apple is absolutely no better at it.

They keep censoring five messages on here which is fine I’m used to being censored but in my own defense I went to the Apple flag ship store in New York City because it’s got to be so problematic and while they were in the paddling meeting about it my phone got stolen at the Genius Bar.

I told them to ping it right away and get the GPS coordinates since I had flown up north specifically to meet with the security teams at my university and with Apple hopefully.

They told me that it was an error it was just a technical glitch and told me that it had been fixed

That was a decade ago and I’m still mad. I’m hooked on the Apple, but security and privacy is definitely not their strong suit.

Apple Support has articles online to help you:

If you’ve forgotten the answers to your Apple ID security questions

https://support.apple.com/en-us/HT201232

To manage your Apple ID account details, go to your Apple ID account page.

If your Apple ID is locked or disabled

https://support.apple.com/en-au/HT204071

Having trouble signing in

https://ihttps://support.apple.com/en-au/HT204071

If you forgot your Apple ID password

https://support.apple.com/en-au/HT204071

What to do after you change your Apple ID or password:

https://support.apple.com/en-us/HT201232

How to use account recovery when you can't reset your Apple ID password

https://support.apple.com/en-us/HT204921

Contact Apple for support and service:

See a list of Apple phone numbers around the world

https://support.apple.com/en-us/HT201232

Cheers :)

Hi aittey,

Apple have this support article online for when you have forgotten your Apple ID security questions.

You can reset your security questions from iforgot.apple.com.

https://support.apple.com/en-au/HT201485

Hope this helps you :)

Hi sardar parvenu,

welcome to the Apple Community, where some of the Apple users, like you, do their best they can to help each other.

You might want to try this article from Apple Support

for the steps to take to reset your security questions.

If you’ve forgotten the answers to your Apple ID security questions

https://support.apple.com/en-au/HT201485

Hope this helps :)

G'day jblab97,

Contact Apple for help with Apple ID account security:

Try under: Asia=Pacific

https://support.apple.com/en-gb/HT204169

Article: about your Apple ID e-mail addresses:

Scroll down to: Reset your security questions

and Click the link for the steps to follow:

says

If you ever forget your security questions, you can use your rescue email address to reset them.

https://support.apple.com/en-us/HT201356

Or

See a list of Apple phone numbers around the world:

Says: Asia-Pacific: Australia (61) 1-300-321-456 1

https://support.apple.com/en-us/HT201232

Cheers :)

If Apple ID is signed in the device , you forgot credentials ( like three answers for respective security questions , date of birth ) convert secondary authentication account into 2FA Two-factor authentication for Apple ID - Apple Support

Contact Apple's Account Security Team: Apple ID: Contacting Apple for help with Apple ID account security

Hi Apple Personnel Team,

I am grateful for the second chance to try to answer the questions but I falied to get it correctly. What is the next step for me at this point? Please advice!

Many thanks,

• Yue Qi Liu

Dear Apple Personnel Team,

I appreciated you have been reaching out to me. For my clarification. What's SUFFICIENT information that I need in order to reset my Security Questions? Could you please give me an example or a hint of a SUFFICIENT information? I am trying to recall in my vague memories bank which I did this setring up Security Questions 2-3 years. I can't remember clearly now the asnwers but I am trying hard to recall again and try and error method to reclaim my Itume account.

Thank you so much in advance for your great efforts to help me!

Yours Sincerely,

• Yue Qi Liu

• im from iran and i have problem. i know apple id and password but i forget security question .please help me because im deprived. you check my history apple id in my ipad mini , first apple that mine and help me

You will need to contact Apple Support for assistance.

Contact information is available here:

• Contact Apple for help with Apple ID account security - Apple Support

Hi

I forgot my security questions answers , so i can't log in to my account .. please help me to restore my answers and access to my account . Because i can't active my iphone and i should access to my account for active my phone .

Thank you for helping me .

I'm not sure how long this stuff works I'd just trying to Rees I messed with my iPad up when I got it and I'm getting a message on it that says your Apple ID has been disabled for security reasons to enable your account reset your password at the website that I'm not sure where we're going or what we're doing