You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Loose USB c port on MacBook Pro 2017

A few days ago I noticed that the two usb c ports on the left side of my MacBook had gotten noticeably looser than the ports on the other side. I don't really plug things into them more than I plug into the other side so I don't think its from overuse. When the MacBook came all four ports were nice and stiff, they all clicked in and felt like they would stay put. But now the two both just kind of slide into the computer and they don't feel like they will stay in securely. Has anybody else had a problem like this with any of their MacBooks or is it possible I got two defective ports on one side of the computer

MacBook Pro (13-inch, 2017, 4 TBT3), macOS Sierra (10.12.6)

Posted on Sep 6, 2017 3:26 PM

Top-ranking reply

eugene.davidson

Level 1

24 points

Posted on Dec 23, 2017 3:36 AM

This seems to be very common problem. The usb type c connectors in MBP will become loose with time. If you look at connector closer you'll see that the central part ( it has side notches that interact with the latches of external connector) is made of textolite (printed circuit board material) which is too soft to be used this way and it just wears out with time. Ironically, this part in power adapter connector is reinforced with metal on the edges, so it will last much longer. Come on Apple, is it a PRO grade product? In fact, it's being made of materials of a disposable cheapo thing with the "Pro" price. By the way, Macbook 12 which is cheaper and not a "Pro" uses better reinforced connector.

View in context

94 replies

Aug 5, 2018 11:37 AM in response to AimingForAngels

Appears you and I are traveling down similar paths with this blasted thing! Misery loves company! ;-)

Sep 16, 2018 1:12 PM in response to pacnwmichele

The errors have come back several times now. Back to Apple we go!

Jan 13, 2019 3:59 PM in response to Trouser Slacksman

OMG, so true on the 1mm difference between being plugged in and discovering you’re at 5% power because you coughed an hour ago in the same room as your MacBook Pro.

Jan 13, 2019 4:02 PM in response to Grant Bennet-Alder

Literally powerless.

Loose USB c port on MacBook Pro 2017