I’m running Windows on an HP. Having the same issues. I’ve amassed 600 home made ringtones and with the newest iTunes update, can’t get them to sync. They are m4r files and have worked previously
I’ve tried dragging and dropping (shows a link option when hovering over tones folder but nothing happens when released)
I’ve tried cutting and pasting, to which it appears to upload the files but then shows them grayed out as in the pic, clicking sync after syncs my phone and it looks like it’s going to but then cancels and doesn’t do anything
I’ve tried copying into and back out of Garageband and nothing
I don’t know how to or how to not run as administrator nor do I know where to find the bttray exe thing.
I just want my ringtones back.
Please help.