Apple TV 4 “TV Shows” Icon Missing

Three days ago the “TV Shows“ icon disappeared before my very eyes from the Apple TV homescreen. I tried rebooting without success. I tried unplugging it for ten minutes and restarting it, again, without success. Any help how to restore it would be most appreciated.


Thanks

Apple TV (4th generation), tvOS 10.2.2

Posted on Sep 14, 2017 6:58 AM

Reply
Question marked as Top-ranking reply

Posted on Sep 28, 2017 2:45 PM

Note you dont need to reset; the icon dissappeared as a result of updating to ios 11. A new feature is kicking in and defaulting based on your location, but you can change this. Got to settings -> account -> and sigh out of itunes and aapp store (not icloud). once signed out, you will see an option for preferred location. set this back to us and sigh in again. Them your icon will be back 🙂


And dont forget to enjoy the rest of the new feature with ios 11... across the devices!!

21 replies

Sep 16, 2017 10:54 AM in response to Winston Churchill

It is hard to know. Before leaving, I checked with Apple and they were cool as long as my credit card billing address matched the iTunes Store on the devices. I have been using US SIM free (Israeli SIM in Israel & US SIM in US) iPhone set up the same way without hitches. I am not leaving the US permanently.


Again, thanks for the helpful suggestions and questions. You got me to the point where the only choice left was a full reset. That was valuable.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Apple TV 4 “TV Shows” Icon Missing

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.