iPhone 7+ home "button" cracked!!
So, earlier this week I went to unlock my phone by using the home sensor and it wouldn't work. A message popped up and said my I'd touch wasn't working and my assistive touch button was on the screen. So I pressed on it to see if it would work (I was hoping guys) and it cracked. Now obviously there is no way I could have pressed down hard enough to crack it. I have never dropped it. I have a case on it that lips over the front in case of a face drop. Lastly, only the home button getting cracked and there being no other physical damage seems a little far fetched for a dropped phone ( which I have never dropped). That all being said I went into apple today to explain and of course they do not cover it and it falls under accidental damage. $169 fee still under limited warranty. I'm not the first person this has happened to. I have read many people's stories about the same thing happening to them after what happend to me. I found it is actually a real thing that happens. Obviously it's a malfunction.. I was really disappointed that I couldn't fix the phone for a cheaper price or get a replacement. Anyone else have this issue?
iPhone 7 Plus, iOS 10.3.3
