iOS 11 touch screen issues 6S

After installing iOS onto my iPhone 6S I go to input my passcode and the touch screen does not work. I've hard reset my 6S more than 15 times. One of those times I got the touch screen to work. I was able to unlock the phone in. I had to reboot for some reason and the issue is back. I did not have this issue with my phone AT ALL before iOS 11 today. Except with the beta. Now I am stuck hard resetting my iphone. Does anyone have a solution for this issue?? Anyone know to downgrade back to iOS 10.3.3?


Update: Just got it to work after 10 more hard resets. I log in. After a while the screen goes back to passcode and the touch screen stops working again...WHATS GOING ON? I can unlock the phone using touch but that's about it. I'm getting tired of these software issues...

iPhone 6s, iOS 11

Posted on Sep 19, 2017 1:37 PM

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154 replies

Oct 11, 2017 11:10 PM in response to valdemar_st

I guess it is because most beta testers have original screens and most Apple fans will not replace their screens with aftermarket ones. I would have never thought of installing the screen I have if I had had an Apple store close to me. But it is rather far away, it broke in the middle of the week and I did not want to wait until the weekend without my phone. I went to an official reseller, naively thinking they would use original parts and it was not cheaper than Apple itself. Once and no more. I will always go to Apple. I prefer to pay a little more (that is why I use Apple in the first place) and have an original replacement.

Oct 11, 2017 11:17 PM in response to Macmelman

In my case, I break the screen, buy it for $60 and change it myself in 10 minutes. The alternative is to replace the authorized service for $200 and I do not have the exact certainty that this will be the original screen, since in Russia Apple officially prefers to change the devices entirely, without bothering to replace anything (for big money, about $400 for 6s)

Oct 12, 2017 9:04 AM in response to Samkar0107

Apple is trying a minor PR blitz in this by saying the issue is exclusive to out of house repaired screens. Apple would never think about taking resoonsibility for the issue, although they should. I've always had 3rd parties fix my screens have never had an issue until this update...hmmm...


When my contract is up and my screen breaks again, Pixel here I come!

Oct 15, 2017 11:16 PM in response to Dogcow-Moof

Hi William, I have the same problem. My 6s has never seen the service center, its 14 months old and has not been dropped (no physical damage). Had an OTA download - chose upgrade later and in front of my eyes the screen stopped responding. Don't tell us its a hardware issue. When apple does not have an answer to their software glitches it says ""hardware issue"". Do you think all of us are fools?

Oct 16, 2017 2:08 AM in response to jono91702

UPDATE: iPhone 6, 64GB. Screen was changed for some aftermarket with previous owner. At the moment installing iOS 11.0.3 didnt help at all, same issue. Change of screen for original one did not helped also(lucky me, that I still can send this new screen back to seller). Today evening I will try to put there 10.3.3 via any 3rd party application, if does not help, bye bye Iphone 6 and I will use again my 5S with iOS 10 which works perfectly.....;-) but very sad about this Apple issue. Do you think that this week will be any update with next possible bug fix?

Oct 16, 2017 4:48 AM in response to sumanta_b

Hello sumanta_b,


I

habe not found a solution. After upgrades to iOS 11 and having the touch screen not work I decided to downgrade to 10.3.3 when apple made it available again. I'll stay here until I get a new phone, an android. I can not afford to have my phone not working directly due to a problem Apple created.


I suggest calling Apple and/or creating another thread stating after 11.0.3 the touch screen still is not working.

Oct 29, 2017 3:16 AM in response to jono91702

Hi,

I was having the same non-responsive screen problem mentioned in this thread and found a workaround that works pretty well for me, most likely that Apple will not recommend doing so due to security concerns.


My device: iPhone 6, original screen (never broken), never jailbraked, started having the screen issue since iOS 11.0.1 through 11.0.2 and 11.0.3.

Tried hard reboots, Restore with iTunes, reset all setting and actually everything that was mentioned here. Nothing worked, screen not responsive most of the time and takes several reboots to have it responsive for a few clicks.


Workaround: disable Find My iPhone.

Settings --> Apple ID --> iCloud --> Find My iPhone

(You will need your Apple ID password in order to disable it).


Even since I disabled it, my device screen is back to work just perfectly well. Still have minor lags from time to time on specific apps but overall, this is much better.


Please try on your device and let us all know. I would really like to know if you find it useful.


Thanks,

Lior

Nov 3, 2017 5:14 AM in response to jono91702

I have a 6S+ that sometimes gets a non responsive touch while using the phone.I've started noticing this issue after updating to iOS 11.0.3. This happened pretty often. After updating to iOS 11.1 the problem didn't go away. Now the touch sometimes becomes unresponsive when trying to make a call or ending one. After pressing the lock button a couple of times the touch works again. The phone was never dropped or held in a tight pocket and it's protected by a Ringke Armor Max case. The screen was never replaced. Should i send my phone to an Apple authorised service center ?

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iOS 11 touch screen issues 6S

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