Level 1

42 points

iOS 11 incredibly slow on iPhone 7 Plus

So frustrated - iOS11 installed perfectly and works great on my iPad Pro. Installed on my iPhone 7plus (with 90GB free space) a few hours later and the phone is essentially unusable. The install went OK but when I click on any app (3rd party or native iOS - like Mail or Messenger) - there is a 20 second delay before the app opens. Unable to make or receive phone calls, texts.

Reset network settings, then all settings, then a complete erase / restore - still slow as Christmas. My phone, at this time, is essentially useless. Google Searches don't show this as a common problem - I'm hoping someone here has experienced this and has a suggestion?

iPhone 7 Plus, iOS 10.2

Posted on Sep 19, 2017 8:25 PM

Top-ranking reply

Andefeldt

Level 1

18 points

Posted on Sep 20, 2017 9:38 AM

I'll join the choir.
I have the exact same problems on my iPhone 7 (128 GB): Extreme lag, no sound, no vibration. I've tried reinstalling as new phone without it helping. Rolling back to 10.3.3 gave me a working phone again.

Please fix this ASP!

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147 replies

hgpilot2 Author

Level 1

42 points

Oct 26, 2017 3:59 PM in response to hgpilot2

So for people monitoring this thread - did the 11.0.3 update address the non OEM screen problem? Still waiting to upgrade.....

Nov 12, 2017 7:31 PM in response to hgpilot2

no It did not

hgpilot2 Author

Level 1

42 points

Nov 12, 2017 7:41 PM in response to Otejunk1970

So what's happening on yours? I almost tried the 11.1 update this evening.

hgpilot2 Author

Level 1

42 points

Nov 14, 2017 8:10 PM in response to hgpilot2

I got this email from Amazon today - does this mean Amazon will send a certified Apple Tech with a genuine OEM Apple screen?

http://smile.amazon.com/iPhone-Repair-Button-Screen-Location/dp/B06XJFV5WQ/

Nov 15, 2017 6:45 AM in response to hgpilot2

I can't see anywhere that it says the techs are Apple Certified. The service seems to be through local repair businesses. You should contact Amazon for more information.

I wouldn't take the risk.

Sep 20, 2017 10:26 AM in response to hgpilot2

i have identical issues and a few more on the 7plus. the issue persisted from bet 1 the 10 and now the official release too.

8 sec delay b 4 the app opens

when calling phone goes to mute and i can't get out of mute

the mic goes dead in dictation

control panel so so slow and eventually never responds

apple engineering has a copy of my device file ~/Library/Logs/CrashReporter/MobileDevice/ to analyzie. how, could an otherwise albeit major iOS official release get public with such potential for disaster.

DaniM23

Level 1

4 points

Sep 21, 2017 5:55 AM in response to hgpilot2

I have this same issue on an iPhone 7plus 128 gb. Very frustrating. I did a hard restart and it worked okay for a little while then was forced to restart my phone again and the same issues reappreared.

Sep 21, 2017 5:57 AM in response to Paccles

no there's no fix yet. i'm working with Apple too and after three days w/o a phone i'm thinking about rolling back. I've done all the pub beta's 1 thru 10, the GM and the official version and still have all the same issues on the 7+. i could send the exact recovery method but someone who monitors this forum has a problem with it and deleted a message i spent hours smithing for newbies. IF there is an Apple solution it would most likely be in the form an ios11.1 upgrade. no telling how long that would take.

Sep 21, 2017 2:38 PM in response to hgpilot2

Got a call back from apple support, they had me send a sysdiagnosis file from my phones analytics and they sent it to the engineering team, as they still don't have an solution. If you haven't already, be sure to call yourself and report the problem. The more people they hear from the better for us.

hgpilot2 Author

Level 1

42 points

Sep 22, 2017 1:20 PM in response to Patrick G

unfortunately - it won't. The backups have nothing to do with the iOS / only the apps / settings. I tried.

In fact, if you try to restore your last backup from before the upgrade, it probably won't even work.

Sep 29, 2017 2:15 PM in response to Andefeldt

I think you'll find it is the same issue if you scroll through the posts. There are other threads appearing with the same problem elsewhere too. I'm going into my nearest Apple Store tomorrow to see what they have to say and will report back.

Oct 6, 2017 3:17 AM in response to hgpilot2

Have anybody tried iOS 11.0.2?

I've talked with Apple Support a few times and they told me that they've been getting reports of the problem, but still don't have a solution. I just need to wait and see, or I could install iOS 11.0.2 and use my phone as an expensive paper weight. The last option would allow Apple to run more tests on the phone, but I would be without phone for an undefined period of time until a fix is released.

Problem is, that Apple just stopped signing iOS 10.3.3! So no more testing can be done. This *****!
When iOS 11.1 comes I have to decide wether I want to risk installing it and perhaps end up with an unusable phone or just stay with iOS 10.3.3 until I decide to buy a new phone at a different time.

Would've been so much easier if we just had an Apple Store in Denmark.

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iOS 11 incredibly slow on iPhone 7 Plus