ios 11 update phone freezing

I now have this problem, too; iPhone 8 plus a little more than a week old, but I have had no problems until today. One thing that is fishy is the AppleCare online diagnostic...within an hour or two of doing the diagnostic (and having to agree to send data to Apple and their ad buddies, or whatever the disclaimer said), boom—constant crashing, spinning icon in the center of the screen, kicked to locked screen.

I have had no problems with my old 6s for two years. ****** about my new phone not working, I grab the old one that has been off for a week and attempt to use that. Boom. Doing the same thing!

Both have 11.1 on there...trying to update to the 11.2 release, but, well, THE STUPID PHONES KEEP CRASHING.

The Apple community misses Steve Jobs more and more with every single Apple release nowadays.

Mine locks up every minute...enter passcode navigate back to these threads looking for answers (none to be found, of course), a couple clicks to the next page and boom—back to lock screen. I quit. I'll let them give me a new phone new phones, given even the old iPhone 6 is now plagued with this problem, and then 'lemon law' these rotten Apples.

Mine is a 6 and is crashiNg to a black screen with the spinning I can in the middle. Then it goes to a lock screen and I start from the beginning. I cannot erase data or do anything on my phone that takes longer than a minute. It is extremely frustrating. It sounds like it something quite the terminal and perhaps affecting a lot more users than anyone ever anticipated. I just went to Apple store here in Croatia which is just an authorized dealer and they told me they would be resetting or installing my iOS. I can see that this would fix the problem. I’m not sure if I would ever be able to download any new update is my phone is locking itself out every minute.

craaaazy

I have the same issue with my 7 Plus...Since I was able to see that there is a version 11.2 update; I am currently trying to process the 11.2 update. The phone has kicked itself out of the download update process 2x so far; nope 3x; nope 4x;

Decided to turn off some features. Turned off Background App refresh; turned off bluetooth;

I also have the Iphone 7plus PLUGGED IN.

Nope 5x and back to passcode re-entry; Restarted the software update for 11.2 for 6x -- the download is about 1/2 done per the blue progress line; it has progressed about 1/2 inch -- about a 1/2 inch left; I think the key here is patience... the update may actually be updating in the background even though the screen blacks out and we get the wherly derby spinning wheel.

Another few blackout cycles and now the Settings ICON has a RED 1 on it (indicating there is an update ready to install).

I tried installing it and the phone went to spinning wheel in about 10 seconds; second time it did it again; third time was the charm... the phone is now at the Black Screen with the WHITE APPLE with the update progress bar at about 40% point (note it took a couple minutes to get to this point) -- just set the stopwatch to see how long it takes to complete the update to 11.2.

It's been 2 minutes on the stopwatch (love my Fitbit)... the progress is at 50%. The screen just went back to a blank screen at about the 3:15 (minutes:seconds) mark, and then to the WHITE APPLE without a PROGRESS BAR... then the Progress Bar came up at a 25% level... the bar appears to be moving more quickly and is at the 80% point at about the 5:15 mark.

There has been no progress past the 80% point at the 7:00 minute mark. The update completed at about the 8:15 mark -- so that means the update to 11.2 took approximately 10 minutes to complete.

Just tested the phone really quickly... went to the CAMERA APP and successfully took a picture -- the phone previously went funky with the Black screen and Spinning wheel immediately when trying to snap the picture.

I will update this post if something unique starts happening to the phone similar to this issue.

Rick

Is there a way to turn off the nag feature? In the past I always waited before downloading updates, but since Apple installed the nag feature I usually go ahead b/c I get so sick of being asked if I want to upgrade & then having to unlock my phone when I say no. I hate that feature & since I’m an ADULT I see no need for it.

I don't know of a way to prevent automatic iOS updates, but you can control automatic downloads of music, apps, and app updates in iOS under Settings --> iTunes & App Stores.

I suspect that my initial and ongoing issue with my iOS freezing up every few days is related to App installs that stall out. If this theory is correct, one could prevent the app install stalls, by disabling the automatic downloads/updates of the apps. I am working with Apple to troubleshoot my issue, so I still have to endure the freezing to help get the problem fixed.

I am currently running iOS 11.2 on my iPhone 7. 11.2 fixed the local notification bug with my phone resetting every 2 minutes starting at 12:15am on 12/2. However, my initial 11.0 freeze issue still remains in every version of iOS 11, including 11.2.

I have been having same issues. Does anyone know of a fix for this issue. My applications do not load or my phone crashes.

I had to get a new phone because I thought it was the issue and it is still happening. I paid $800 for this phone and I’m getting screwed. I’m two software resets from android!

Horrible

Got a 128 Gb 7 plus.....same thing, freezing in normal apple apps(safari, messenger, phone app,...)

Seems like apple has issues with 7 plus and ram memory, probably it pules up and the phone doesnt clear it...hopefully a new update will fix this when it arrives. Got a bit angry today cause it frooze in the car while driving, was a fairly important business call and i had to make force shut down plus wait to bloody boot up and connect via bt to stereo.....

Turn off all notifications and update to 11.2. Then turn notifications back on. This is only if you are experiencing the black screen several times a day with the spinning circle. This happened on my birthday 12/2 they released a mass email and put the instructions on apple supports first page.

The exact thing happens to me too! My phone screen will become unresponsive on an app and then I’ll try to hit the home button twice to close it. It’ll just go to the home screen and freeze. It won’t lock the screen is frozen and the home button doesn’t work either. I can’t hard reset it because the buttons don’t work. It eventually does like you said and goes to a black screen with a small spinning icon and then turns on after about 5 minutes.

I had this freezing issue whenever I used Tinder (I’ve posted about it to this thread earlier). Today I reset and recreated my Tinder profile, since then my iPhone hasn’t frozen even once. i didn’t delete & reinstall the software itself (tried that earlier several times), only deleted and recreated my Tinder profile.

It's 12/12/2017, my iphone7 is running the latest ios11, and the screen froze again! cannot even restart or reboot by holding the lock and home screen. panic. only screenshot can be taken, tap the screen dosen't help, i should have stayed at whatever system that i got it from and should not trust for the update! disappointed

I have been struggling with my email freezing ever since I updated to IOS 11. It has been horrible. Finally - I did something that really seemed to help. Go to Accounts & Passwords => turn OFF Push. Turn Push off for everything. Put everything on Fetch (I did chose the Automatically on the schedule). Then do a hard reset and it really did the trick. Hope this helps for others.

Thank you for the tips on what to do if the screen freezes, but I think the real issue at hand is WHY this has suddenly started happeneing to so many iphone6 users after updating to iOS 11. What is the root cause? Honestly, I held off a very long time upgrading my iOS (was stil on 9.2) when I made the leap to 11. I’ve been regretting it ever since

From the first time I updated my 6s to iOS 11 I’ve had nothing but problems. First it was issues with cold temps shutting the iphone off, never had tha problem last winter of 2016. Every iOS update I hoped for a fix but...speed was reduced an screen freeze increased. I’m really starting to think about a droid and loose the bs